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Getting hot water in Speed Queen top load

10 years ago

Another small learning curve with the Speed Queen. When I set it to Normal/Eco and warm or hot I'm only getting about 60 seconds of hot water before the rest of the tub fills with cold. Of course having 90% freezing water completely negates the first few seconds of hot water fill. Has anyone else noticed this? Is it because of the "Eco" setting? Any way around it?

I have the machine with electronic controls.Checked the hot water line to the machine and it seems to be functioning properly.

I had the tech out to look at it, and he said it was normal on Eco setting. Now, he didn't seem to be the most experienced tech, and was not a SQ specialist, so I though I would ask the experts on the Laundry Forum. It just seems strange that the machine even lets you select warm/hot if it is not going to use hot water.

Comments (21)

  • 10 years ago

    I don't believe you can get warm or hot on Eco setting. I don't even use my eco setting unless I've used chlorine bleach and I think it needs some extra rinsing but not a full fill rinse than I turn it to eco rinse....sorry no hot or warm on eco...not sure if there's a work around for this but if there is it could void your warrenty.

  • 10 years ago

    may I ask, what setting do you typically chose for a "normal" load- worn but not heavily soiled every day clothes? Since Eco and Normal are the same button, I'm never sure which other setting to use when doing clothing.

  • 10 years ago

    The purpose of Normal Eco is to reduce both hot water usage and overall water consumption (shower rinse instead of agitated rinse, unless the Second and/or Third Rinse option is added). This is the cycle on which the machine's energy rating is calculated being that it's the designated "Normal" cycle that majority of consumers will instinctively use for the majority of their wash. However, "Normal" is just a label.

    Use Heavy Duty or Whites to get hotter water. Those cycles run the same agitation and spin speed as Normal Eco. Reduce the soil level if desired. Perm Press and Delicate (and Bulky and Quick Wash) may also effectively fill with warmer or hotter water than Normal Eco.

  • 10 years ago

    I use the heavy duty..gives true hot tap but my Queen is the manual dial. I don't know about yours but someone here surely does...do you have a heavy duty/light cycle that's not eco...that should give you hot....but warm is a different story as its been dubbed down so much its only tepid at best.

  • 10 years ago

    Yeah, the water really cold in the winter and warm is more tepid than warm here in NC. So I fill it with hot to the mini or small level and then change over to warm, seems to work well for me. I have the 542 model.

  • 10 years ago

    Use the Heavy Duty cycle for a true hot wash and deep rinse and adjust the soil level accordingly. The Normal/eco cycle uses dumbed down water temperatures and no deep rinse-- only a spray rinse. That's how Speed Queen got around the energy standards for now by offering an energy efficient cycle.

  • 10 years ago
    last modified: 10 years ago

    I found the information below via a web search:

    The PDF from which this info is takenis here. The source of the info on the PDF is attributed to Alliance Laundry Systems - Speed Queen

    The Inside Story From Speed Queen
    THE NORMAL ECO CYCLE - TOPLOADS

    Feature – Normal-Eco Cycle
    This new for 2015 cycle is designed to meet the new Department of Energy
    requirements for water and energy usage. Regardless of temperature switch selection ALL WASH and All RINSES will be cold water on mechanical models and a very minimal amount of hot water is used on the electronic models. This restriction is unique to this Normal-Eco cycle only.

    While we still use a full tub wash with agitation, the rinse cycle does not use a full tub
    wash with Normal-Eco. Instead, the rinse cycle uses an aggressive series of spray
    rinses which have been designed and fully tested to give good performance with light to medium soiled loads. This is unique to the Eco-Normal cycle – all other cycles use a deep tub rinse.

    Advantage/Benefit – Save Money
    The Normal Eco Cycle will save the customer money by using less total water and zero to minimal heated water. And washability is still quite good. Use an HE detergent designed for cold water washing and be advised that you cannot use the washer’s fabric softener dispenser with this cycle.

  • 9 years ago
    last modified: 9 years ago

    This is correct. The Normal Eco Cycle only adds warm/hot water for 60 seconds at the beginning of the tub fill; the balance is cold water. For all intents and purposes, I would only use this for a cold cycle load, opting for another setting with warm/hot temperature for my whites or heavily soiled loads. It's an energy saving feature, but doesn't give me what I need in some situations

  • 9 years ago

    Ignore the Eco cycle; you can use hot water (as hot as your water heater allows) on the other cycles. I love our Speed Queen (with manual controls).

  • 9 years ago

    I'll reply here even tho' the thread is quite old. Some loads I like to do on eco, others need a good solid rinse.

    "Eco" only gives you about 30 seconds of anything warmer than cold. We have a tankless water heater, so I thought that had something to do with it. I guess not.

    What I do is fill the tub with clothes on some setting other than eco to get warm or hot water, then cancel the setting and then go to eco in order to get the water temp I want but the benefit of spray rinse which is most often fine. It's a lot of button pushing. I frequently forget to stop the machine and switch to eco. The whole process is very annoying.

    I am not loving these machines but apparently they are as good as anything out there. They work well but I don't find them user friendly, the washer. Dryer is fine. Also with all the bells and whistles you'd think they'd have a lighted panel, and I don't like the blinking blue lights either. Being in a drought zone, I'm grateful to have the eco setting.

  • 9 years ago

    Why didn't you just buy an HE machine instead if a traditional? Unless I'm reading you wrong

  • 9 years ago

    Actually I don't think I do understand what your saying...

  • 8 years ago

    Hello, Abby

    We recently had new Speed Queen commercial washers installed in our apartment building. I was folding a dry load while the washer was filling for a new load for which I had selected the "hot/normal" setting. About a minute after the water started, I heard the pressure change, and opened the washer to see what was going on, and discovered that it had switched to cold. I thought it was just a glitch, and pressed "hot" again. The water then started to come out hot once more, but quickly reverted to cold, so I had to stand by the washer and repeatedly press the "hot" water selection again. And of course, the same thing happens when "warm" is selected.

    I called Speed Queen to ask if we could get a technician out to fix the problem, and was absolutely stunned I was told that it wasn't something that could be repaired, as it was intentionally programmed to switch to cold. This is an exact quote from that Speed Queen tech: "The only way we could find to meet the energy efficiency requirements for the washer was to have the water revert to cold." Huh? There's a lot of talk about the "death of American expertise," and this is just one sad and astoundingly ridiculous example. I was assuming Speed Queen did this just for their commercial washers. If I were a homeowner who had purchased this machine for private use, I'd be doubly furious. The Speed Queen technician said I might be able to find an independent repair person who'd be willing to see if they could override the internal computer programming, but so far I haven't been able to find anyone with the expertise.

    Our machine takes a full six minutes to fill, so every time any of the tenants in our building wants to wash with hot or warm water, we have to invest extra time to standi at the washer, repeatedly pushing the water temp selection of our choice to be sure we get the temperature we originally selected.

    We had the building owner call Speed Queen as well, and he was told the same thing I was told about this being their ridiculous attempt to make the washer more energy efficient. All I can say is I feel your pain!

  • 8 years ago

    PashtonFoxe, this is not a new situation. We on this board call it "dumbed down" temperatures. It's *rare* that a washing machine nowadays (meaning the past 5+ years) *doesn't* do that on most of the cycles, particularly the designated Normal cycle which is what's used to rate them for energy performance. Some models may provide higher temperatures on a designated Sanitize or Allergy cycle, or Heavy Duty at a higher soil level.

  • 8 years ago

    I thought the Speed Queen has full true hot tap fill??

  • 8 years ago

    After all the advice on this thread, I now use the heavy duty cycle on my Speed Queen for all cycles. It lets you select the temp and stays on that temp for the entire fill. Luckily we are in an area without water restrictions so I can do this. In an area with water scarcity it would not be a great solution.

  • 8 years ago

    My 2017 analog SQ TL has a true tap hot fill, but after reading this thread I may experiment when I do my next load and start off with the Normal/Eco cycle which I have never used. I am curious to see whether or not it is going to dumb down the hot water.

  • 8 years ago

    I just tried the Normal/Eco cycle on my 17 SQ-and it appears that it fills with tepid water even when the temp control is set to hot. Here in San Antonio cold tap is warm compared to other areas, so I could not tell if it was just filling with Cold or a mix of hot/cold. As soon as I turned the dial to Normal, I was getting tap Hot. Turned it back to Normal/Eco and it was tepid.

  • 8 years ago

    when our speed Queen top loader was delivered a couple of years ago, the delivery/I staller guy wanted to give a quick demo of the washer. He chose "Normal Eco". and hot water as his demo to show us the washer was set up correctly. His demo did not go well, because he (and we) were unaware that " Normal Eco" is hard coded to only use cold water. We have never used the "Normal Eco" mode. We almost always use the "Quick. Wash" because it is one of the modes which allows the user to control water temperature.

  • 2 years ago

    Start Speed Queen on another cycle...ie permanent press with hot water setting & auto-fill selection...let as much hot water enter as you want...then cancel the wash cycle & select normal eco cycle...problem solved.