Software
Houzz Logo Print
rbcola

Is there a restocking fee if the piece is not a fit? Please detail....

10 years ago
Thank you. It's likely we are ordering this piece - but need to know ALL potential costs.
We see you have on sale - how long is "limited"? Have estimated in home delivery - please confirm you unpack and remove debris for the "shipping cost".
Hooker Furniture Skyline Server, Dark Wood · More Info

Comments (3)

  • PRO
    10 years ago

    Orders may be returned or cancelled within 15 days of receipt for a refund equalling the purchase price minus both a 30% restocking fee and the shipping and handling fees. These costs are deducted from the refund, regardless of whether you were you were originally invoiced for shipping or if the costs were discounted in any way. Returned items are never resold to customers, as they are no longer new; they are usually donated to charity. Exact delivery dates and times cannot be guaranteed. Deliveries on evenings or weekends cannot be guaranteed. The delivery team is unable to assemble any furniture not purchased through our company

  • PRO
    10 years ago

    Our Delivery Services is all White Glove... They will bring it inside the home inside they room requested and assemble what needs to be assembled.

    rbcola thanked Unlimited Furniture Group
  • 10 years ago

    OK. Thank you for your quick, detailed response. Just to make sure I understand the calculation......product cost + shipping/delivery. if return, would be reimburse- ment of furniture price less 30% restocking fee and the shipping and handling fee used to return the piece. ($1487.51 + 178.50 = $1657.01) If returned reibursement of $1487.51 - 178.50 S&H = $1309.01 - $446.25(30% restocking fee) = $862.76 reimbursed.

Sponsored
Hope Restoration & General Contracting
Average rating: 4.7 out of 5 stars35 Reviews
Columbus Design-Build, Kitchen & Bath Remodeling, Historic Renovations