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rebsch

Disappointed by Shade Store's limited hardware sizes

10 years ago

The Shade Store was universally recommended to me. The customer service has been fantastic, I'm really attached to one particular swatch that I want for my roller shades which I haven't found elsewhere, so I'm really surprised that they have such a limited selection of hardware and it's all gigantic. Has anyone else run up against this? I'm frustrated because reading online reviews and blogs it seems like everyone just has the perfect experience with them and no mention of this limitation.

They want me to put the hardware on those nice thick craftsman frames surrounding my window since their hardware is wider than what traditionally fits in the space of an old doublehung window. Maybe the size is so everything is super stable I guess. Finally accepting that I have to go somewhere else - my local mom and pop shop has narrow mounts that will fit but I'm not in love with their colors/designs. Just wondering if anyone else has found it odd that they have such a limited selection of hardware shapes.

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