We take great pride in 100% customer satisfaction. If for any reason, you're not satisfied with your purchase, we've outlined the following guidelines to help make your return a smooth and seamless experience:

• You may return your unused item in its original condition and packaging within 30 days of receipt.
• Please request a return by clicking on the "Return Item" button for your order on https://www.houzz.com/browseOrders.
• Unless your item is received damaged, or there was some error on our part, you will be responsible for all return shipping costs.
• Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and provide Houzz Support with the shipment tracking number.

• All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely.
• If you receive a damaged item, Houzz will assist you in receiving a replacement or refund as quickly as possible - at no cost to you.
• Should you observe significant damage to the outer packaging, please reject the shipment and have the carrier return it.
• If there is minor damage to the packaging, please indicate as such when you sign for the shipment.
• In the unlikely event that you find your product to be damaged upon opening it please notify Houzz Support at http://support.houzz.com
• Please notify Houzz Support of any damages on the product or packaging within 5 days of receipt

Assembly is Required. It is easy & requires normal tools such as screwdrivers, Hammer, Knife, Glue, Sanding Paper, Power Drill & other common tools found around the house. 1 Year Warranty: We warranty everything we sell to be free of manufacturers defects for a period of 1 full year from the date of purchase. In most cases, we ship you a new part, repair or replace the defective parts at our discretion. We do not cover shipping costs during warranty period for replacement or parts sent to you.