Sorry about the late response - please see Houzz's return policy. In addition, we ask that any returns be in their original packaging so that they can be resold to another customer.

Keep in mind that this wall ships flat pack and requires assembly. It is also intended more for decorative objects and not as a library unit that you fill up with heavy books.

Delivery time depends on your location. Again, Houzz is a better contact for delivery options - orders submitted to us are typically ready to ship from our NJ warehouse within three business days if the items are in stock.