I have never seen a curved seam like that and would not be happy with it. I am not a professional, just a homeowner, but if I were you I would feel entirely justified complaining about this.

Usually they can make seams disappear they leave a machine on it over night though if that's not what you expected I would definitely have them fix it or replace if they can't make it go away

It does look like a crack. Ours are seamed between the sink in that area.

make them fix it -- that looks terrible.

Someone made a boo- boo here! there are no seams it should be one solid piece ,call them back and get them to bring you a one piece counter top ,it looks like it got broken at some point .
http://2.bp.blogspot.com/--iyr5lGrfWc/TeZ8RYHWlPI/AAAAAAAAABY/kqfqKcjt1lY/s1600/caledonia-granite-countertops-morehead-city-nc-1.jpg
http://www.bing.com/images/search?q=granite+counter+top&FORM=HDRSC2#view=detail&id=580FFDF3F1C4DC9C0B4DBCADA3FD1A6380DD9061&selectedIndex=1

Here's mine if it helps.

Definately contact the granite company that you used and ask them to replace your countertops if you are not happy with it--especially if they told you that you would not have any seams in your kitchen. Generally, when a seam is needed, it is placed in the center of the sink so that it is not very visible.

My sink seam - but it hasn't been filled with grout since installed in 2007.

Absolutely terrible! On my countertop, the installers put the needed seam at the center of the sink. This resulted one short seam at your hands, and one at the back of the sink under the window. After they polished it out, the seam is there if you look for it, otherwise it's not noticeable. This is what you need to ask for on a re-do, AT THEIR EXPENSE.

That is an odd seam and it appears as though they did not do a good color match on the epoxy.

What a bunch of amateurs! I would bust it up with a sledge hammer and throw the pieces through the shop's front windows then demand professional workmanship using another piece. This is truly hideous!!

I'm just going though the final walk through on my dream home. There are two horrible seams in my granite, as well. I, personally have never seen such a "horrible" seam as in your granite installation. My seams only run a close second. I have complained to the general contractor for the last three months, and am told they will be out soon to fix them. How? Seams should be as small as or smaller than 1/16th of an inch. My seams are 1/8" or wider and in a contrasting color! They can't replace the four large pieces involved because they used every scrap of available granite throughout the house. It's a sorry statement on the workmanship of today's "craftsmen".

I have the same seam. Just have them back to color blend the epoxy better. They need to spend more effort on the matching.

That counter top should have been in one piece. The slabs come wide enough.....there was no need for the two piece approach. After you throw the broken pieces through their window I would sue the idiot contractor for lifetime emotional distress! You will need continuous therapy after having gone through this. I feel for you bro.

I totally agree with everything that everyone is saying,,,,,,,but I have a but. When you have an undermount sink the area on the front the back are extremely breakable and then you add the dog-leg on the side and it becomes really tough for the granite company to transport. I think they could work on the seam and deepen the color tone. Often what happens they could have 4 pieces on this top where that the granite company has a slab on the left and right of the sink and then they fill the front and back pieces of the sink. Again.....I totally understand.

While I agree with Platemark unconditionally, that does NOT allow a stone contractor to use unconventional, non-industry standard methods.

I totally disagree with Oelien! We don't allow this work to be made easier for the contractor simply because the task is difficult. This should be in one piece no matter the type of sink. Give the contractor a towel to cry on but don't lower standards.

Oilien....That is NOT what often happens. If this is what you are allowing you need to get out of the business. This is totally an irresponsible reply....get back to basics and quality.

TOTALLY UNACCEPTABLE !! Get your money back, and get someone else to do the job ...

@ redesign-gallery this is what happens,,,,,,,,,if you understood the fabrication of materials you would understand the limits of the product. Never did I say it was right but I tried to present a different perspective to the issue.

it appears not to be the limits of the product and fabrication, but the limits of the skills of the fabricators. I have the same situation at my house - I have ONE piece of granite, no seams, and it was beautifully done.

The smartest thing I did through this process, folks, is post this on Houzz. You people are making me feel better. Keep the comments coming. I'm meeting with the store manager where I purchased the product and the granite company that supplies and contracts the work tomorrow evening. Once I sent these same photos to the store manager, he set up the appointment. You can bet my laptop will be fired up to this page!

Haha, good idea. And GOOD luck.

I agree that something looks very wrong about this - whether it's the curve, size or grouting/epoxy. If they do redo it for you, as was mentioned above make sure you are present when they do the template and go over exactly where you want the seam to go - if you need a seam at all - and initial the drawings. I needed a seam in my quartz counter because it was very long and I sat there with them to measure exactly where it was going to go. Personally, I did not like the seam at the sink but that could depend on the color of the counter. Mine is white and it's hard for the seam to disappear - I love my sink and faucet and think of that area as a focal point, and I did not want the seam in the middle of it.

Oellien....Roger that.....It should not be what happens. I order granite from China, Korea and Mexico and locally and this must come correctly or I don't use it. They ship across the seas with a center bridge piece intact. On site the center piece is cut out, polished and the sink installed. This is not a tile top with grout lines......it is to be a homeowner's grout line free solid one piece top as was stated in the sales presentation. I would like to know who the selling company is and I will put them on my national sales network black list.

Good luck lalenadp! We are behind you.

It looks like those Chinese imports that come in small pieces and they are sold for about twenty dollars a foot installed.

By the way. I never let my fabricators cut at the sink. Thats a focal point and people pay lots of money for sink and faucet to have a cut right there.

We just finished our kitchen and company did 4 times of the grant installation .
It is your choice where to make a seam not the granite guys... You must be happy with the product which you paid money for(doesn't meter how much money you paid that was the price which you both agreed). Don't agree with this finish, take them to court, if they refuse to change it... P.S. don't listen all "why not" things....

I agree with Trds on the seam.....additionally it eventually comes slightly open and you feel it every time you lean up against it and slide sideways working at the sink. There is no reason for a seam at all there.

I agree with the others - this seam needs some attention.

As to whether there should or shouldn't be a seam there is another matter. If your photos show the entire run of countertops and you were using a full slab, then there should have been a way to produce this countertop without a seam.

On the other hand, I can think of a couple of instances where a seam could be called for here: if this is only a portion of your kitchen countertops, and you were pushing the limits of a slab so you wouldn't have to purchase a second slab for your project, a seam may have been the only way to stretch the material to manufacture the entire set of tops. Also, if this is all of your tops but you were using a partial slab, the same situation could arise.

Either way, the necessity of seams or not is a conversation that your design professional should have had with you long before the counters were installed.

And keep in mind - seamless runs of countertops can add to the waste of a stone slab which can bump up the price. If a seamless run is high on someone's priority list, there's nothing wrong with that - but you might be required to increase your countertop budget to accomplish it.

Communication breakdown is often the root of installation problems. If they told you there would be no seams, then there should be no seams. If you were trying to be as budget-friendly as possible, then seaming the corner may have been the least expensive way to achieve your project. Either way, it was up to the professionals you worked with to explain what you should expect.

Folks, I am very, very happy to report the box store made good the cracked and seamed granite. I showed both the managers of Home Depot and the company that installed the granite the seam that appeared to be cracked. The granite company representative was indignant and sort of rude saying that I didn't know what I was looking at and that their work sets the industry standard. As they left my home, I thought all was lost, but within two hours of leaving my house, the Home Depot manager called to tell me his store would have the granite replaced at the store's expense. He said the company told him they could do the counter without a seam. Begs the question why they wouldn't have done so in the first place?

It is absolutely beautiful now. Gorgeous.

Kudos to Home Depot for providing exemplary customer service! It remains my go-to for all my renovation needs! Phew. Would have hated to lose them.

Wonderful outcome! I'm so glad you raised the issue and got it resolved.

glad to hear about your positive outcome!

YEAH FOR HOME DEPOT - excellent service - keeps ya comin' back. Countertop is beautiful!

Glad to hear this got straightened out

I have stains in my granite counter top seam. Is there any way to get them out? Help!!

Kmgrady you may get more responses posting a new question versus reviving a post from 2013.

I don't know how to do that. I'm computer challenged. Any tips?