Hello, thank you for contacting Houzz and for your recent order. Your order has been shipped and is scheduled for delivery today. I will forward the specifics to you via email asap.

If you need further assistance, please call us at 800-368-4268 and we'll be happy to help you! We are available from 5am to 7pm Pacific time, Monday through Friday. Thanks so much!

I never got confirmation via email, nor tracking. how can i schedule someone to be there to receive the shipment if I don't know when it is coming or how to track it. There is supposed to be a message that goes out upon shipment, yet this still says "being processed" when I try and track the order.

I hope the product isn't as disappointing as what I expected ordering through your services.

Hello again! It appears that your order was delivered on time yesterday. I'm sorry that you didn't receive the shipping notification sooner. I hope that these lounge chairs are pleasing to you!