how do people mistake design dilemma for actual customer support emails??

I think these posts are made from cell phones and they do not know how to use the app?

you all are so mean...could you stop replying...yes it was a mistake...done- don't you have anything else to do?

this happens so often that it has to be a user interface problem that Houzz needs to fix. Don't feel bad, Viviana, happens to a lot of people.