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My builder uses Houzz Pro to plan the timeline and give detailed estimates and daily updates with photos of progress, and provide invoices at pre-agreed key points in the build. This made the whole experience much more efficient and stress-free.
Steve W.
Client of Cribbs Construction
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mrbig1225

Missing leg

9 years ago
I ordered this sofa and noticed I missing the center let how do I go about getting another?
Freeman Sofa in Grey Tweed · More Info

Comments (7)

  • 9 years ago

    Hello, thank you for contacting Houzz. A member of our Customer Support Team will contact you directly to assist you with this order. You are also welcome to call us at 800-368-4268. We are available from 5am to 7pm, Monday through Friday. Thanks so much!

  • 9 years ago

    I still haven't received a response... do I need to call?

  • 9 years ago

    Hello again! I see that an email was sent to you on June 6th and that you've replied. If you need to speak with us, you are always welcome to call us at 800-368-4268. I'll advise the Customer Support Team that you are awaiting a resolution. Thanks so much!

  • 9 years ago
    I didn't get a response. I sent a picture, didn't hear anything since.
  • 9 years ago

    Thanks for your reply! I'll let the representative know right away.

  • 9 years ago
    Any update?
  • 9 years ago

    Hello, please refer to the email correspondence we have been sending to you. You can also reply directly via email to the representative who is handling this matter. Thanks so much!

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