Debbie,

We're sorry to hear you're having issues with your floors. Our technical dept is available to assist you in finding the proper course of action to take. They can be reached at 844-937-6862 Option 1 and are available M-F from 8-5 Eastern.

Our Rubio Monocoat finished floors look beautiful - except where food or beverages are spilled. In these locations, the floor looks terrible. See photos of stains. These are everywhere in our kitchen and a various locations elsewhere.

I see Rubio Monocoat USA is commenting in this thread. I've heard that you plan to introduce a coating to solve this problem. Is this true?

Again another Rubio failure. We’re seeing this more and more out there in the field. I’d reccommend sanding it all down and choosing another finish that is better suited for you. I also see Rubio is on damage control because they won’t man up and fix or reimburse homeowners. Rubio Monocoat even with two coats still won’t perform much better. Spot repairs as they claim aren’t that easy at all. They really need to pull off the market until they come out with a viable finish. $250-$275 a litre that covers 300-500 sq ft is quite rediculous. Bottom line is do your research please folks !!

Greg, the results you are experiencing are not typical results. Wood floor finish failure can be caused by a number of variables. Our customer service team would be happy to help assess the cause and identify the best way to move forward. They are available M-F from 8am-4pm central time via Live Chat, phone or email. 844-ZERO-VOC (937-6862) info@rubiomonocoatusa.com.

In response to your question about another coating being introduced, it is not something in the works. Our finish has been successfully used in the United States for over 10 years now. When applied and maintained properly, our finish has been successful in both residential and commercial applications.

Here’s another Rubio failure forum running right now...

We are happy to help anyone who has problems with Rubio Monocoat products.

Live Chat: Access

Phone: 844-ZERO-VOC (937-6862)

Email: info@rubiomonocoatusa.com

It is our policy not to argue with our competitors on social platforms, but for those looking for assistance, we are here and happy to discuss our products with anyone.

Another rubio failure. Used it on my butcherblock- looked great. Had to "repair" a couple of areas. Sanded those areas with 60, 80, 100, 120, and water popped as sugested. Newly sanded areas will not accept the color. What a mess. I dont want white birch areas in my dark brown counter tops. If sanding as directed to bare wood wont get the wood to accept more oil, I am going to be stuck with crappy birch colored countertops.

Wish I had gone with a different product.

Rubio is junk. Its not food safe especially if it’s a coloured oil. Sand it off and go with odies oil clear. Sand upto whatever grit you want and don’t waterpop.

Stacy, have you reached out to customer service? We would be happy to assist with troubleshooting. Support is available M-F from 8am-4pm central.

Live Chat: Access

Phone: 844-ZERO-VOC (937-6862)

Email: info@rubiomonocoatusa.com

Rubio is garbage. They wont help.

I agree! We noticed problems with Rubio right away. It is a thin layer with no sealer that scratched when we slid a box across the floor and the box was on a protective thin layer of cardboard. Our 20 pound dogs have scratched the floor and, since we have gone through a full year of seasons, it is apparent that the color did not penetrate the sides of the boards. Our floors didn't even last a few months! I CANNOT recommend them at all.

i wish I could help you out Kim smh