Showroom windows get abused like you can't imagine. We used the Tuscany a number of years ago before they pulled back from the East Coast and had a good product history with it.

Nothing but good things to say about Milgard windows. We've now used them in a one build and one remodel and I am especially happy with my casement windows from them. One seal broke on picture window about 6 years in (it happens) and they came out and replaced it free.

We paid over $34k for new windows that were installed three months ago and we are still waiting for the four screen doors for our sliding doors. In addition we had to have three different windows for one of our windows before they could send us one that wasn’t broken on arrival. This also took months before they got us a unbroken window. The last two days we had an appointment to deliver our screen doors and yesterday they gave us a four hour window and then couldn’t make that time and re-scheduled for another four hour window today. This time they just didn’t even show up and there was no communication to reschedule or to let us know they were not going to make it. My time is valuable too, and this is unacceptable.

I would not recommend Milgard. My slider has a manufactring defect internal to the glass panes and Milgard refuses to stand behind the problem. Milgard Case Number 06211020

If you can barely see through the window, it is because the internal coating has failed and become opaque. Make your own decision as to whether or not you want to risk having the same problem

Seeing as the rest of us don't have access to Milgard internal warranty processing...why don't you fill us in...or is your point to just trash the name of Milgard in order to cyber bully them into covering something that they aren't legally required to cover.

How long ago was the home built? I see nothing in Milgard's warranty that would prevent them from covering a seal failure. If you are going to come onto a national forum to attempt to malign a brand by posting on every thread with Milgard in the name, perhaps you could do us the favor of giving us the background on what has happened, how old the windows are, what the company response has been, their rational for denying the claim and so forth.

Or...I guess you could do like you are doing now and just "sh*tpost" about a brand wherever you can in the internet equivalent of a temper tantrum in an effort to get what you think you deserve.

Pretty sure that Milgard would have no legal basis to deny your claim if it was legally covered in the documents. Unless you are just trying to say that they have singled out "Trevor Peterson" to really stick it to. Newsflash...they aren't. Your default to victim-hood status is just another damning example of where we are at. You aren't giving the full story...and probably for a reason.

BTW...congrats on being bully that thinks their juvenile actions are righteous because you are a part of the victim class.

https://www.youtube.com/shorts/R9RXuUZxZl8

I understand this is an old post, but my Milgard (Tuscany) windows were installed in 2009 (kitchen) and 2010 (rest of the house); all have performed perfectly. In Southern California, so they don't suffer much extreme weather, but we are very pleased with them.

You are lucky that none of them have a manufacturing defect like this one

@Trevor Peterson

Pretty straightforward here. Were you the original purchaser?

https://www.milgard.com/sites/milgard/files/2023-02/211004_lifetime_limited_warranty.pdf@Tre

Does anyone know of a Milgard rep in chicago. I would like to order a tuscany garden window.

I don't think they are available that far east any longer.

The R Lang Company in California actually manufactures the garden window that Milgard markets as their own.

I would Google, "R Lang" to see if you get it without the Milgard connection.

Thank you for the information about R Lang Company!