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swbielak

Shipping?

8 years ago
I have a few things in my cart and when I go to checkout there is a dollar value in the shipping line of the invoice. I am just wondering why since your advertising free shipping?
Please explain and thank you,
Steven
NextStone Slatestone Panels - 8 Panels Per Box Arizona Red, Pewter · More Info

Comments (2)

  • PRO
    8 years ago

    Hi Steven! There should not be anything in the shipping line as it is free shipping. We will check with the Houzz team and see if they offer any insight as to why a shipping charge is showing up.

  • PRO
    8 years ago

    Hello Steve, the shipping should disappear at the final check out stage.