I think it will recover but it wasn’t packaged very well. Also traveling at this time of year not the best.

Okay, thanks for your input! ☺ I worked from home today just to ensure I got them inside immediately lol, but I agree it was a poor time to have shipped.

Was it like that when it arrived? If so, I might consider returning it or asking for a refund (tho' I wouldn't have shipped at this time of year w/out assurance of a heat pack).

Hi Karen, yes it was, i just received it today. There was a heat pack but it didn't seem to be working. I did bring it inside and water it right when it was dropped off but I was still very unhappy with the results. My dragon tree that was shipped in the same box came out perfect. Can't help but feel like this one was struggling before they boxed it up. I did email them but i hate not trying to help it. Do you have any thoughts on if it was under/over watered or what went wrong based off the pics? I repotted it about an hour ago. Thank you for your help!

Lots of plants get frozen in the mail this time of year. Regardless of whether you are waiting for them at your door.

It's actually looking a lot better, I appreciate your assistance!

I am so glad. I hope we get a pick when it's really on the mend.

She's not awesome yet. Used scissors to cut off dying tips based on advice I found on web. A lot bigger, sturdy, and actually green! Just wanted to drop you an update ☺