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Stains on new porcelain tile

8 years ago

Recently I decided to re-do all the floors in my home. I decided on some rectified porcelain wood-look tile from Lowe's. When I ordered it, I found out that it was a discontinued item and all that was left was what each store had in stock. I started the crazy process of driving all over Florida and picking up various quantities of tile from the different stores until I had enough.


One of the Lowe's stores had kept the tile in a warehouse which basically flooded during the last hurricane, and all of the boxes of tile were soaking wet. They were nice enough to give me a deep discount and gave me essentially double what I needed.


My contractor finished installing the tile this week and we ran into a dilemma. Some of the tiles have a white mottled stain on them. Both the contractor and I had (wrongly) assumed it was dried glue/paper from the wet boxes, but it actually turns out that it's whatever is on the bottom of each tile. It's hard to explain, but the bottom of each porcelain tile has a mottled white texture, I'm assuming to make it easier to bond/hold thin-set. I will attach photos for an example.


I have tried scrubbing this off with water and a sponge, then a brillo pad and vinegar, and even a straight blade. After the tile dries, it comes right back. Does anyone know what exactly this is, and if there is a way to remove it? It's not on the tiles that were in dry boxes so it's obviously something that transferred from the bottom of one tile to the top of another when they were stacked on top of each other in the boxes. Being porcelain I assumed it wouldn't stain this easily but maybe I'm missing something.


Is there anything I can do, short of having the contractor remove and replace those tiles? That seems like a really steep task now that they're down and grouted. :(


Thanks!


Here's the face of the tiles, you can see the white pattern that looks like dried water stains.


Another view...


And here's the back of a piece of tile... whatever this is appears to be what has transferred onto the face of the tile stacked underneath it.


Comments (16)

  • 8 years ago

    I was going to suggest mineral spirits or paint thinner. This link seems to suggest the same: https://www.doityourself.com/stry/how-to-remove-adhesive-from-ceramic-tile


    Ryan thanked rrah
  • 8 years ago

    I don’t think it’s glue, as it’s not sticky. At this point I’ll try anything though. I have a few extra pieces of tile I can test this on before I do it on the actual floor tiles, so that’s helpful.

  • 8 years ago

    Yep...residue transfer. What is the residue? Who knows. The question becomes, do you REALLY want to tackle/pay for the removal of individual tiles to get rid of the problem?

    You obviously have enough tile to do this. The floor has been grouted so they are done. Whether you remove/replace them today or next year, it won't matter. You are disturbing a finished tile floor.

    So....you might as well give the mineral spirits, rubbing alcohol, goof off, muriatic acid stuff a try. There is no harm to the tile by doing it. And it gives you some understanding of what you will have to do/pay for to get the tiles all nice an pretty. If the cleaning doesn't do anything, then you know you need to replace the tile to get rid of the problem. Whether you do that today or 365 "todays" later, it won't matter. The price is the price.

    Personally I'm a cheap and lazy house dweller. I like to see if I can "live with it" - which is free. If I can't, then I try the cleaning fix. If that doesn't work, then I pay to have a professional nip in and deal with it. Pay the bill and move on.

    Good luck. Try the cleaning routine out on some extra tiles before moving the method to the floors. Good luck. Let us know what works (if anything).

  • 8 years ago

    The white marks may have come from the water they were submerged in not necessarily the tile itself. Maybe try CLR on one of your spare tiles or google other solutions for hard water marks on surfaces. The white pattern on the bottom of the tile suggests that it may have formed after the floodwater dried on them.

    Ryan thanked User
  • PRO
    8 years ago
    last modified: 8 years ago

    I'm looking at this from a completely different perspective. Another possibility is it appears you have a porcelain glazed tile this could simply be poor glazing showing through and not a topical substance at all. You must consider box store quality or lack there of. It could be the white was applied to the backs to prevent adhering to each other during manufacturing. Applied to soon it's embedded in the glaze of the tile below. This should have been noticed during installation and not installed. You set the tile, you clean the tile then move on. Of course we are doing forensics from a photo so anything is possible. Porcelain tile that meets U.S. standards will have less than .5% absorption. Key words U.S. standards

  • 8 years ago

    My photo forensics say who the heck butted up tiles without grout? That’s a redo.

  • 8 years ago

    You can see the grout in the second picture. It’s only about a 1/16 inch grout line. It’s rectified tile on a leveled concrete foundation so my contractor told me he could make the grout lines very small.

    I soaked a sponge in some vinegar last night and placed it on one of the test tiles. I let it sit with the vinegar on it for about ten minutes, then lightly scrubbed it off. It didn’t come back when the tile dried. My concern now is that I can’t really clean the grout with vinegar, so I’ll either have to find something else or just be extra careful. Luckily it’s only on about 10 tiles total in the entire house.

    Thanks for the suggestions!

  • 8 years ago

    While doing a deep-dive through a Q&A for my specific brand of tile, I found that another customer had asked the same question and this was the manufacturer response:

    ”Hi, Thank you for your question regarding our 8x48 Natural Timber porcelain tile. When the tile goes through the kiln, we (like all tile manufacturers) place a solution on the bottom of the tile to ensure the tile does not bake/stick to the conveyor belt. Once the tile is fired, that solution becomes a white powder that should just brush off as you pull the tile out of the master carton. There is no adhering agent, but maybe there has been some humidity along the way and it is not just falling off. Using some non-abrasive cleaning solution (water mixed with some vinegar would be fine) and some "elbow grease" will remove the white color.”

    I guess that answers that!

  • 8 years ago

    Ryan, I was going to suggest a grout haze remover or one of the other products that is safe for tiles. You may not have to scrub as hard as you would w/the vinegar.

  • 8 years ago

    And the reason that you don’t have grout in much of that shown is so that dirt and crud can get in there?

  • PRO
    8 years ago
    last modified: 8 years ago

    Minimum grout joint width allowed 1/16" and depth of 2/3's tile thickness. They look butted to me in the photo also. Hopefully not.

    Ryan thanked Creative Tile Eastern CT
  • PRO
    8 years ago

    Once you get rid of that white stuff, the maintenance of the tile should be simple mopping... not what you are doing now... Glad something is working!


    Ryan thanked Debbi Washburn
  • 8 years ago

    Hi Sophie, I think we’re talking about two different pictures. The only tiles grouted are the ones in the second photo. You can see the chestnut-colored grout. The other pictures are just examples I took before the installation and grouting were finished to show the weird white marks on the tile. He goes back and cleans the thinset out of the grout lines and then vacuums before grouting.

    My contractor was very highly rated from multiple local residents and came recommended from a couple other contractors I had doing various jobs around my house. He’s got 35 years of experience. I’m really hoping I can trust him to do the right thing. He’s been very professional and meticulous throughout the project. Fingers crossed!

  • 5 years ago

    I know this is from two years ago But what was the solution?

  • 5 years ago

    I have the same issue. Did you resolve it. I’ve tried everything