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dbarronoss

Ebay issue

8 years ago

I bought an adenium this week from an ebay seller. The reviews are favorable and he's been selling for a year and a half (apparently), so I felt somewhat safe.

Anyway, ebay somehow managed to pull an old address and put it as my delivery address. Moments after paying for the product, I sent a message to the seller informing them of change of address. 24 hours no response.

So I sent it again, cc'ing my email. Again no response. Later that evening the mailing label was created, and the next day it shipped.

I just verified with the post office it's going to my old address (which is only about a 40 minute drive away, and I will go pick it up Monday morning).

I feel as I should leave a particularly bad feedback as to communication. I mean the address thing that I didn't catch IS my fault, so am I justified in dinging him?

Thoughts?

Comments (12)

  • 8 years ago

    The Address would be w PayPal and would show for verification at the time or just after paying. If you missed it at that time it would not be a fault of the seller. Too bad that they did not reply to correct it.

    Hard to say what to do. Communication issues would be if you had a problem w the product and/or was not as you expected when received.

    Rick

  • 8 years ago

    To me, communication issues are not responding.

  • 8 years ago

    DBarron ... I agree, not responding to a buyer is bad business practice. However, sometimes the merchant will ship quickly and not see the communication in time, perhaps due to time differences.

    You know, you can always contact USPS to redirect your package. I have taken advantage of this service. As long as you can provide them with all the details of the package, tracking number, merchant, etc, they will redirect.

    Maria Elena

  • 8 years ago

    I've already contacted the PO in the little nearby town I used to live in. They've been very cooperative and I'm picking it up Monday (assuming delivery on time). And seller still hasn't said 'boo'.

  • 8 years ago

    Yes, that's terrible business practice and doesn't provide the customer with the confidence required to ensure repeat business.

    Some merchants forget about customer service once goods change hands. They consider the transaction completed and move on. That's unfortunate.

    To the customer, the transaction is never complete until he is certain he has what he paid for. It's a matter of being considerate ... or at least acting as though you stand by what you are doing!

    I hope you receive the bloom you wanted ... Keeping my fingers crossed.

    Maria Elena

  • 8 years ago

    Yeah me too...this experience with post-sale has made me unsure as to what I will have till it actually flowers.

  • 8 years ago

    Well, I drove 40 miles (round trip) yesterday to pick up the plant. I think it looks healthy (what do you think?). I was exhausted by the time I got home (unrelated story), so it didn't get potted tonight, but will early tomorrow.

    Then we see if I got what I ordered (lol).

  • 8 years ago

    The graft looks great, dbarron! The roots could use a good 1/2-hr. warm water soaking. If you have any root drench formula, like Kangaroots, add a little to the water. If you have, you can lightly sprinkle a little rooting hormone on the roots. Pot up in very lightly moistened but not wet soil. Be sure to follow the original soil line so the roots are underground and can grow larger. Don't water or feed the 1st week. Allow to sit in filtered sunlight until it begins to leaf out. Slowly acclimate to 1/2-day morning, then full sun. Begin regular watering only when you see new growth. Feed weakly, weekly at 1/4 strength when new growth comes in and throughout the growing season.

    If the plant came with instructions from the grower, follow those over mine. I sincerely hope you get the bloom you wanted. All the best to you!

    Maria Elena

    dbarron thanked Maria Elena (Caribbean - USDA Zone 13a)
  • 8 years ago

    Just updating the thread, tiny leaves are appearing and I think I see root growth on a root that was kinda wrapped around the caudex and above what I was sure was soil level. I moved it outside because chance of rain has gone away for a few days (at least).

  • 8 years ago
    last modified: 8 years ago

    So happy to hear it's waking up! Adeniums are heavy feeders. Now is the time to begin feeding it and continue throughout its growing season. Feed at 1/4 strength every week. Just use any balanced fertilizer ... 14-14-14 or 20-20-20 will do ... at 1/4 strength. NPK with a higher middle number is also good every other week once buds come in. You can also add nutrients to the soil by using light applications of worm castings, fish emulsion for plants, and compost.

    Careful ... You don't want to move an adenium in and out of sunlight. Most are very sensitive to slight changes. Acclimate to sun and try to keep it in one spot ... wherever it does well. Maybe a covered porch with morning sun will do for this one as you watch it mature and stabilize. It'll be getting filtered afternoon sun the rest of the day. You can always increase sun later, but little by little.

    Mine are outdoors 24/7 in 1/2 day sun from age 1 month, full day sun from 4 months on, and if it rains, it rains! I just make sure substrate is very fast draining. I use 50% peatless soil to 50% perlite or pumice and add a fist of river/construction sand and pine bark or fine orchid bark per 3 gallons. If I move my plants from one side of the house with 1/2 day sun to all day sun, they suffer ... leaves yellow or burn, blooms and buds drop, etc. They have to be acclimated ... inched ... to increased sun.

    Maria Elena

  • 8 years ago

    Personally I put what I feel, not what other strangers think I should put. I would certainly remark on the lack of communication and not even reading your email's apparently. In fact I would not go pick it up either.