Software
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jan_uebelherr

Houzz app not working

8 years ago

I can’t pull up Houzz app - just get white screen. I believe this happened after updating iPhone operating system. Anyone else having this issue? I tried to open through app store, shut down & turmedon phone...nothing

Comments (22)

  • 8 years ago
    Same here ... hope there is a fix coming
  • 8 years ago
    Same problem here as of the morning of this post.
  • 8 years ago

    Same here. I updated my IOS to 11.4.1 I think. I miss Houzz

  • 8 years ago

    Same problem here. I want my app back.

  • 8 years ago
    Same here, is there an update or solution coming Houzz? I have saved incredibly precious photos and ideas for my house to share with architect and builder.
  • 8 years ago
    I found that if I go to Houzz.com and click on open in ap I can access my saves. It is the very top of the page . Also try reporting the problem at help.houzz.com . It says the usually reply in 24 hours. There is also a phone number listed 1 800 368 4268.
    The curious thing now is that once in awhile the ap on the ipad works but not all the time hmmmm? Curious.
  • 8 years ago
    Yesterday I went to Houzz website and found a newer version. I followed the links and upgraded through the App Store. All seems to be going well now.
    I am not sure why it wasn’t automatically updated as all my apps usually are.
    Happy again!!
  • PRO
    7 years ago

    Do we know of any solid answers for this situation? I have a permanent white screen within the app as well. Houzz.com works but my app on my iPad Pro doesn’t.

  • 7 years ago
    I deleted my app and reinstalled from App Store. After logging in all my IdeaBooks were there and no problems since then.
  • 7 years ago
    It is December 6 ,2018 and this still seems to be a problem. houzz did not get back to me in 24 hours. I reported in September
  • 7 years ago
    I am having issues on my Kindle Fire. I don’t know what to do. I took out the app and reinstalled it. Will try other avenues and also contact Houzz help desk.
  • 7 years ago

    Just had to delete app and reinstall. Getting a white screen. Happened again today. What’s happening. Really like houzz

  • 7 years ago

    I use an iPad and find using the browser works best for me.

  • 6 years ago

    I’m having this problem. Is there a fix?

  • 6 years ago

    If you’re getting a blank white screen on IPad and/or IPhone, delete the existing app (touch the icon and hold until a box comes up allowing you to choose delete), then go to the App Store icon, type in Houzz in the search and reinstall. This is the second time I’ve had to do this in the last year or two. This is what Houzz recommended when I called them the first time it happened. All your idea books will come back just fine.

  • 6 years ago

    Except it came up fine the first time, but when I went out and back in, I got the blank white screen again just now, as others described! What’s going on? I deleted and reinstalled, came back again - will it disappear again? Annoying....

  • 5 years ago

    Why is my Houzz not working

  • 4 years ago

    Anyone having issues with Houzz app? I just get a black screen with the word BUTTON on top right of screen.

  • 4 years ago

    Yes me too !

    cant live without houz 🥲

  • PRO
    4 years ago

    Well, another release 22.5.24 (6004) Ideabooks don’t come up. iPhone app. 11 pro. Please fix. I can’t do mock ups without Ideabooks on app. Frustrating.

  • 4 years ago

    I am unable to open the Houzz app please fix. I NEED IT. I get w white screen with “ button”