Thank you, they're not being cooperative so I wanted to make sure I was in the right before pushing it

Did you see the slab prior to fabrication and installation?

Yes and it definitely wasn't on there (but I have no way to prove it) but I'm super particular when it comes to stuff like this so I definitely would've noticed

It is very noticeable in your very close up pic. How big is it in reality - step back and take a pic. I've heard it said on this forum that small areas of resin pooling are possible with quartz and not considered a flaw.

I don't think this is the norm. If you inspected the slab and didn't see this then something else is going on. If it was a natural stone then very common but not with quartz.

HI -- It doesn't matter what the mark is ... if it isn't the piece you picked out and it's not what you want and you don't like or want it , then the company should replace it , plain and simple !!

Did you try cleaning it with Soft Scrub with Bleach? It looks like a rust stain. Was a granite remnant leaning against it in the yard?

You see any rust spots in Cambria's advertising pictures? Me neither.

That's no resin pool and there is no orange in Torquay.

That's a resin pool.

I was afraid to start doing anything to it yet, but I'll give it a try. It's possible that granite was leaning against it, its stored at the same place before template

Purchasing a remnant has its caveats. The burden is on you to inspect it, and accept it, and tag it. The whole piece, not just what shows in the pile. The reason it was a remnant is that resin pool.

And unless you have pictures showing the whole slab and that it wasn’t there when you chose it, you can’t really prove that that isn’t your slab. A remnant in a stack isn’t exactly fully visible. And you can’t know that it isn’t the piece unless you asked to see the whole piece, and then tagged it, and have the pics.

No reputable fabricator would toss that piece into the remnant pile to begin with, unless a small vanity could be cut and avoid the resin pool.

Also, the manufacturer says that any resin pool smaller than a quarter is acceptable on the more homogenous colors. The veined colors can have pooling as large as dollar bills and still be considered acceptable.

You’ll need to pick another remnant. And likely pay at least the labor to get it switched out. And this time, photograph it and tag it. A sharpie on the back side.

It is not a resin pool.

Now that I'm looking at it on a better screen, I don't think it's rust because the quartz particles are a darker orange and I doubt rust would concentrate like that. I think it's a baked-in flaw, like a drop of colorant. The fabricator should have checked to see if you'd noticed it. How big is it?

I defintely checked the remnant very closely and it wasn't there. i didn't think to take pictures (this was my first time installing new countertops) but now I know better for next time. So i have no way to prove it...but it definitely wasn't there. I was over the top wth this and checked it out very closely.

It's probably the size of a dime? Big enough to stand out and be super annoying

Ask the fabricator to have the Cambria representative come out and look at it. What has me curious are the brown-colored particles within the spot.

It's orangy-brown. That means rust. It may poultice out or at least lighten to acceptability.

Not necessarily rust. It can be a variant on resin pooling where resin contaminants from another color make it into the mix. Whites are easily contaminated with just a small amount of pigment from another color remaining in the line.

The whole reason Silestone introduced White Zeus Extreme was the occasional contamination of the white colors from cross contamination from other color batches. WZE is produced as the first color, only after all of the factory machines are cleaned, and no other colors are running. It eliminates the cross contamination.

I had a white speckled countertop once with a small pink dot in it. It was a contamination, like Sophie says.

Contamination - not a stain.