why do uploaded photos disappear when posting?

8 years ago

last modified: 8 years ago

this keeps happening. I use the houzz app on my android s9. when I create a post and it includes a photo, the photo disappears after I hit "post"

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Comments (5)

Emily Hurley
8 years ago
Hi Nor, This shouldn't happen. Sorry for the frustration. Can you please shoot us a message through help.houzz.com with some information on your device, operating system and app version and we can help troubleshoot. Thanks!
dirtygardener
8 years ago
It doesn't disappear. Large photos take a long time to load, and if you submit the post before they are fully loaded, they will not show up in the post. Watch the photo load. It will start out looking cloudy, and when it is fully loaded, it will clear up.
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Nor
Original Author
8 years ago
it DOES disappear. the photo is loaded and I hit post and then it's gone. it's an issue I've seen other people mention in their posts. I'll send some OS info etc. when I have time. thx
dirtygardener
8 years ago
Well, I"m on a laptop, so I don't know how the app works. I don't use my phone for the internet.
carolb_w_fl_coastal_9/10
8 years ago
last modified: 8 years ago
Testing...

Sent from my Android phone. I always use my desktop computer. This is the first time posting an image from my phone.

P.S. My Android system is an older one, not the latest.