I'd be terribly upset as well if the product I received wasn't what I bought. What did the supplier say?

Picture?

Oh no.. You are mourning the dream you had of improving your kitchen. You must be devastated. This is crushing for you. Please post photos! I too agree that lighting is probably the issue. There are a host of Houzzers who will try to help you. You will be amazed how the right light bulb can change the entire space.

Here is a great thread about a yellow kitchen that once the lights changed became white!

[White cabinets look Yellow[(https://www.houzz.com/discussions/white-cabinets-look-yellow-dsvw-vd~5224453?n=83)

" What I thought I purchased" Did you see a large sample? Or an actual slab? . Did you bring a sample home? What is the name of WHAT you purchased, brand and color. Where is the photo of the result? Provide all that and there may come........answers.

There is no "color" without light. If you thought a top change would do what ONLY electricity and daylight can do? No.......no top can do that. And the perception of color of this top or any other top will be different as well. Post the result.

My real very white and grey marble goes from yellow to bright white depending on how I set my hue undercounted lighting. I always use the cooles white to make the counters look as white as possible. I will post picture of the difference between warm and cool light on my marble in a few minutes.

regular warm white on hue

First, thank you all for the wonderful suggestions! I feel extremely silly complaining, so I appreciate your feedback :-). Also, attached are some photos. I don’t think it’s horrible but definitely “not” cool white with grey veining. The first picture is what I was going for but with darker veining.

Also, I know the top cabinet arches are dated. We just chose not to replace them for now in order to save $.

My vision was something like this

But these are my new countertops. Definitely more beige and brown than white and grey :-(

With natural light

Please tell us what is the brand and name of this quartz.

I can't tell what lights you have on in your first kitchen photo (the one with the plant in the middle of the counter) but it looks quite dim. And yes. Yellowish. In the second photo, you have the light on in the adjoining room and it also looks yellowish. In the last photo, the light in the next room is off, and your counter looks perfectly white for most of its length, with a slight exception directly under the UCL by the stove.

That indicates that the culprit is, as indicated in most of the posts above, the warmth of your lights compared to the coolness of the showroom lights. Here’s a closeup of the sink in the last photo. White!!

Wait to judge until your back splash is installed :) It will all come together. Your inspiration picture probably had the perfect lights on, could be photo shopped etc...it might not be pure white either . Stay positive, it's not all done yet.

The counters look that way because the cabinets are so white! But, to move on from here, you need to select a backsplash that pulls both in. While I don't like mixing real stone with a quartz look alike, I think if you go for a small mosaic in Calacatta marble you can easily bridge the color variations.

Projects never look good to their owner in the middle of the work. I am sure you will find the right backsplash and lighting to pull everything together. I just wanted to comment on the arched cabinets- they are fine. Of course in isolation they might read "dated." But isolation is not what counts. The whole is what counts and your kitchen looks lovely. The arches are not at all noticeable.

That’s a shame. Obviously you didn’t see the slab. I am more than surprised the dealer sold it to you without your seeing and signing off on it. don’t add another white into the scheme because it will just exacerbrate the quartz tone.

I do have an inspiration photo for you that is pretty spectacular. Yes, the counters are whiter than yours, but I’m thinking that it will be the wall color and backsplash which will tie it all together. Paint color is B.M. Eagle Rock for the walls.

https://www.gardenweb.com/discussions/5030074/best-light-bulb-to-make-my-white-cabinets-white-and-not-yellow#n=12

Here's one thread with some handy help for lighting. I'm not so sure it's the slab. The slab "looks" less white than the cabinets. What color paint did you use for the cabinets? Whatever it was, though, it will help to get educated about lighting. And there is a lot to be said about getting all your stuff put back in there, and re-assessing the situation. So much in decorating is about working with what you have.

If the painter painted the color you chose, and if the countertops match the sample you had, then it's time to look at lighting. It will help.

Mrs. S, just wondering why you want Sophie back? You have no activity, so you must be new to houzz.

OT much? ^^^^

My vision was something like this

Since you only picked one element of this kitchen to use in yours, it’s no wonder you’re disappointed. As I’m sure you know, way down deep, you can’t take an individual design element from one space and plunk it into any and all spaces and expect to get the same look or feel; it just doesn’t work that way. (Kind of like how my olive skin looked when I wore a blonde wig for Halloween...) And if you didn’t know that, well, I guess you’ve just learned something! If you really want to emulate this look, try copying as much of it as you can. (How do you you feel about painting your cabinets blue/grey?)

JudyG, I have tons of activity. I can see it when I click my name. I'm not new to H. I've been lurking and commenting for years, since GW (but had another name back then).

OT (sorry, Rita!), but from your comment it appears it’s you, Judy G, who’s the newbie here if Mrs. S isn’t a familiar name. But let’s pretend she is a new member, with little or no prior activity like you say, who wants Sophie back. You must have a problem with that so may I ask what it is and why?

BTW—and ON topic—did anyone else notice that the top of the range in the OPs inspiration pic is sitting several inches below the surrounding countertop?

Interesting about the counter height. I would have thought the range would be adjustable. I have raised counters myself, so I am sensitive to the issue- and yet missed it in this picture with the gorgeous painted cabinets.

A lot of hobs have a fold down top that also serves as a cut-off mechanism. The only thing I can think is that it was removed for the photo, but would otherwise fold down flush with the work surfaces. Otherwise it looks a bit strange.

OT, I would like to see SW reinstated, too, although I won't hijack this thread to list the reasons why. If you click on my username, you can see the number of comments I have under my belt, but if you look at my profile page, you will see no activity. That's because I choose not to display it.

To the OP, I agree you should try different lighting. I once bought 'daylight' bulbs, thinking the more light in my kitchen, the better. The color that I loved, off-white cream, turned too blue, so I switched them back.

It looks beautiful! Totally conducive to cooking up a storm. :) (I totally commiserate with you on the "white is white" viewpoint! smh)

L.K. Congratulations, your kitchen looks great. A very nice update and the counters look so much brighter than your earlier photos. Perfect to cook Turkey for the holidays. ~boxer

Thank you for the update--so happy to hear that you now enjoy your beautiful new kitchen!

Looks lovely! So glad it worked out for you....:))

I’m glad you’re liking your kitchen. It looks very nice! Don’t feel bad for expressing your dislikes and concerns here. Yes we all know there are larger problems in the world but this is a place you can and should be able to share feelings re decorating. Most of us ‘get it’. :)

It's beautiful. Good work.

I am going through the same thing with my bathroom. The quartz is horrible. It looks beige against my white, brand new cabinets. It also has horrible black specs on it that look like bugs. I spent so much money on it and I am so disappointed in it. Like you, it was supposed to be white with gray veining. I saw the entire slab. I even took a photo of it and got a sample to take home. I can’t seem to get a straight answer from anyone and it’s incredibly disappointing to look at in my otherwise gorgeously renovated master bathroom. In terms of lighting, there is mostly natural light in here so a lighting suggestion is not going to be a viable solution.

It's a good idea to start your own thread, and show pictures, with a complete explanation of the circumstances.

"In terms of lighting, there is mostly natural light in here so a lighting suggestion is not going to be a viable solution."

Years ago, I had a woman complain that her 4" high backsplash did not match her countertop. I knew this was impossible since I ripped the splash from the sheet myself.

I took over a remnant, held it to the splash (it matched), then the top (it matched again), and she could watch it "change".

She had a lighting problem. You do too.

@Loren Beer - if your counter looks that different from the photo you took, so that it doesn’t look like the same Quartz, perhaps the fabricator made a mistake and fabricated the wrong Quartz. We’ve seen that on this forum once or twice. Show us your counter and show us the photo you took.

I feel you. I just replaced my green granite countertops to Alba quartz to go with pecan cabinets. I hate it. I worked with a designer at home depot. I wanted lighter countertops to brighten up the kitchen. I am hiring a consultant to assist with the backsplash before I screw that up. The sample that you get is deceiving. Its too much beige for me. I can almost cry.

I completely understand. Just spent a fortune on new quartz for our kitchen and I hate it. It looks like a hospital. I‘m considering ripping it out and replacing it with marble.