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adrianaxoxo

Bluestar Range gas leak issue

7 years ago

Has anyone else had a gas leak issue on a Bluestar or any other newish range?


My 36" natural gas Bluestar range developed a gas leak last week. The utility company confirmed that leak was coming from connection between the gas regulator and the gas pipe that sits on the left side top underneath the grates. He said he has seen that happen in old ranges but never one that is just under 4 years old and it was probably just shoddily put together. As a result they issued a red tag and my gas was shut off. Called Bluestar and they set up a service call with a repair company to come out and look at it.


Backstory, this is my 2nd Bluestar range as the first one ( @ year old) was replaced by Bluestar because there was a carbon monoxide leak with the first. I've had to replace the oven ignitor twice and the bottom plate kit aka flame spreader which was laying at the bottom of the stove with every single rivet snapped off. There is also a recall and subsequent fix to address the convection fan issue while preheating or broiling both which can cause a buildup of gas and a fire in the oven.


Also, speaking of convection fans, mine is very loud. Because of that I barely use it.

The service company repair person who put in the recall fix also noticed that it was really loud and asked if it always sounds like that. They said they would report it to Bluestar but I haven't heard from either of them.



Comments (15)

  • 7 years ago

    Hi Alice! Sorry, you're having trouble with your range too. Omg, that's terrible about your cabinets. I have white cabinets too so I can just imagine how frustrated and angry you must be about that.


    Yes, the fan is loud and it rattles everything on the range. Airplane engines seem quieter compared to that noise! lol


    I think Prizer-Painter has serious quality control issues I have also recently heard of a brand new just installed BS range that was incorrectly wired and needed to be rewired by service technicians! That's just insane! I really wish I had purchased another brand. I did a lot of research before deciding on this brand. I did read about the issues in previous renditions of this range but really got the feeling that BS had worked to correct them and continued to improve their product over the years. Guess not!


    Crossing my fingers that the gas leak on my BS range was a fluke and won't affect you or anyone else who owns one.

  • 7 years ago

    And...I've heard it doesn't even pay well ;-) Business must slow.

  • 7 years ago

    Nice. Definitely a case of the pot meeting the kettle.

  • 7 years ago
    last modified: 7 years ago

    Hey! Miss Manners...When you contribute as much as Patricia Colwell has, you can have an opinion.

    And Patricia was right. The thin-skinned adrainaxoxo. posted an off-topic screed about an appliance in a forum that is clearly labeled Design Dilemma, It had nothing to do with design and she didn't ask a question, so no dilemma. What did she want?

    Adrianaxoxo - one of the beauties of boards like this is that they have titles that give you a sense of what they are about. You should use the titles to guide you in posting in an appropriate forum. No need to waste our time writing off-topic rants if you have nothing relevant to the topic.

  • 7 years ago

    You are hilarious, Tatt! Thank you, next!

  • 7 years ago
    This shows as posted in appliances to me...
  • 7 years ago

    Sara. Look at the top of the thread. It's posted In 3 forums, one of which is this one, Design Dilemma.

  • 7 years ago

    Sara- My op was written while i was visiting the appliance forum. I hadn't initiated posts in a while but have been a member here for a loooong time since the GW days. The "new to me" format allows you check off which forums you'd like your post to appear and I may have inadvertently checked the Design Dilemma box in addition to the Kitchen and Appliances boxes. Of course, I wouldn't have posted it to DD board on purpose but some people here felt the need to name call, post snarky responses and essentially go from 0 to 10 instead of either ignoring my post in DD or just giving me a courteous heads up that i had posted off topic in DD.

  • 7 years ago

    Seems like your model is a lemon no matter what. I would get all over the manufacturer and demand that they refund your money so you can get a different brand. You've given them an opportunity to replace and repair without an acceptable outcome. Now you have a big safety issue. Threaten to sue.

  • 7 years ago
    Adriana, I’m totally with you. This forum can be confusing with the cross-posting and people don’t give a lot of grace if you get it wrong.

    And I hope things get fixed for you! I have a Bluestar waiting to install and this makes me nervous!
    adrianaxoxo thanked Sara
  • 7 years ago

    Suzyq- You may be right about that. It's been two major life threatening issues too not just some loose knobs or screws.

  • 7 years ago
    last modified: 7 years ago

    Sara- Thank you! Yes, It can be a little confusing with the cross posting and sometimes people inadvertently do check off the incorrect boxes.... and contrary to what some people here believe...

    It's not a crime against humanity if you get it wrong.


    You should definitely keep a close eye (nose and ear) on your range and make sure all your alarms are working.

  • 7 years ago

    We threatened to sue Thermador for a defective ice maker. It wasn't life threatening obviously but a leak which had been repaired numerous times and had replaced the icemaker several times without resolve did damage our cabinets and floors. My husband called the corporate offices asking for the agent of service and suddenly they were much more responsive and willing to pay for our repairs.

  • 7 years ago

    adrianaxoxo, thanks for the public service announcement and sorry that you have had so many serious issues. Even those in Design Dilemma should be thankful for the heads-up. I would certainly want to know if I had a Bluestar. Ignore the miserable forum police especially those that proclaim themselves to be PROS that smile at themselves when they post snark. It gets very tiresome. Cracks me up that someone would complain that they clicked on a post in a wrong forum. If their time was so valuable they wouldn't be on these forums in the first place.