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marley_megan

Shiloh cabinets problem... quality or install issue?

7 years ago
last modified: 7 years ago

I’ve had Shiloh cabinets for about a year now in my kitchen and use them fairly gentle, but I’m seeing cracks and lines in sections of the cabinet there shouldn’t be. Is this a quality issue or an installation error?


Comments (12)

  • PRO
    7 years ago

    Pictures would help, hard to say anything without seeing what you talking about and what the cracks look like.

    That said basically when cabinets are being installer and installers don't pre-drill the cabinet and drive the screw right through most likely the wood on the cabinet will split.

  • 7 years ago

    I keep trying to post one, but doesn’t seem to be working- let me know if this works

  • 7 years ago

    I have Dura Supreme, and I was also warned. Yes, I do have those cracks. It doesn't bother me though.

    My kitchen is almost ten years old. I have learned that technology has changed, and Dura Supreme has a better way to finish the cabinets without getting these cracks.

  • 7 years ago
    last modified: 7 years ago

    That is normal cracking of the paint between the wood pieces. Plus abuse of the cabinets. Someone didn’t read and follow the care instructions and has voided the cabinet warranty.

  • PRO
    7 years ago

    This can be easily fixed with a touch-up kit. You get this cracks here and there with painted cabinets as the wood expands and contracts especially when it's a mitered frame.


    About dura supreme, I know they make you sign a waiver on the cabinets with a distress finish. Other than that, they make a good quality cabinets.

  • PRO
    7 years ago

    This is common with painted cabinets. Actually with ANZy, but it’s more noticeable with paint.


    ive had my Shiloh cabinets as of 3 years tomorrow. ZERO problems! But due to respiratory problems, my house usually has either the furnace o the ac running. If they’re not, windows are never open, sopretty constant humidity (humidifier on furnace in winter).


    Call the person from whom you purchased your cabinets and ask him to come look at them.

  • 7 years ago

    @greendesigns- I was never given any information on my cabinets nor information about cabinet warranty— my contractor walked off the job.

  • 4 years ago

    I ordered Shiloh through my new build design center. They were shipped in the cold and installed in my house that does not have climate control yet (in Florida). It stays temperate in the house that’s being built but all my upper cabinets have this on the regular level and the stacked uppers. We spent an additional 25k and I’m pretty ticked it wasn’t installed correctly or with the ac installed (which I did warn the CM about). My lowers have only a smidge of this issue. The cabinets are not well painted, there is a door cracked, the upper rail looks terrible where they joined two pieces together, and I’m working on finding out what the company or builder will do to resolve it. Every upper box is just like this in every seam.

  • 4 years ago

    That is 100% normal wood movement. If you don’t want ”real wood” to behave like real wood, and do normal shrinking and swelling, then stop insisting on ”real wood” for painted materials.


    “Real wood” is the *worst* possible choice for someone who doesn’t want real wood behavior. If you want painted materials to behave like super refined MDF, then insist on MDF. It’s the far better substrate to begin with.






  • 4 years ago

    The door frame is mdf and is not the problem. It is the box frame that the door sits in which has a seam not in a corner but where the seam meets an inch to the inside of each corner. It’s a flat seam not a corner piece.

  • PRO
    4 years ago

    The flat stock molding piece is a butt joint done on site. You can't blame Shiloh for that. The joint separation on the front frame is from expansion and contraction. Florida is known to have higher humidity...that's probably the culprit, if I had to guess. Shiloh won't replace any of that. Ask the builder to pay for a professional furniture refinisher to fix those...you can try. There's only so much a touch up kit can do. The furniture refinisher I have has really done some miraculous repairs!!!!


    Here is an example of when a cabinet mfg. hinged the cabinet on the wrong side. The old hinge location left the framework looking pretty rough. My furniture repair guys fixed it! The second pic is from the homeowner showing me the fix.







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