Another pic

So I’m not overreacting?

Penny tiles are a pain to install well. The field tile seems to be done well (I can’t see the sheets) but the tiles around the edge are poorly done. The side has tiles that are too big so there is no grout joint, along the counter the tiles are cut irregularly.

They laid out the sheet incorrectly. A whole penny tile should be resting at the counter edge, this sheet should have been rotated 90 degrees if the predominant edge is the countertop joint line. If the design and layout was their responsibility, they should redo it.

Agree with Jean a definite redo but do you like it with the countertop??

Regardless, I don't think it enhances your counter top. Maybe get a plain subway tile in a light cream.

Definitely installed incorrectly. Regardless of the fact that he didn’t use a proper tile cutter or table, the cut tiles shouldn’t be on the countertop. Also...not sure they’re a great match anyway, so a redo looks like it’s in order either way. Sorry.

@skier214 I would agree with the last few comments that it detracts from your beautiful countertop. If you love it - disregard our opinions. If you don't and you're redoing anyways, perhaps post photos of the bigger space and the community could help suggest some options.

Penny tile is not actually too hard to get right, particularly as backsplash, but like all tile, your installer (be it you or someone else) needs to lay it out first. Edges are more forgiving when they have trim, particularly for cuts. a countertop joint should (almost) always have a full tile. For whomever you have redoing it, I would suggest insisting on a dry layout first. This said coming from someone who has torn down a part of her bathroom install twice before I put it up right. We're happy to help here!

We installed penny tile ourselves & we are not at all handy! But it was easy & went together well. I had a similar granite countertop & used creme penny tile with brownish grout. We rested the edge of the penny tile on the counter, No gap like this. Would be a nightmare with water going down.

Be happy rip it out choose adifferent tile and a new installer that tile in no way works with the counter

Agree with others.....poor tile install as well as not being a great complement for your counters. Great opportunity for a redo (with different tile and a different tile guy).

I agree... this was a blessing! You have granite with a lot of movement. You need to let your granite be the star of your kitchen. Your backsplash should be simple so it doesn’t clash with your counters. I would pick the lightest color in your granite and find a simple, timeless subway tiles to match. Good luck!

That backsplash is totally wrong next to the granite....regardless of the lousy tile job. The color and sheen clash horribly with the granite. You need a new tile selection and a different installer.

Granite and penny tile are an odd combo—very different materials, each fighting for attention yet in different ways. And this penny tile, in particular, isn’t happy with that granite. Those are challenges an installer can’t fix.

some people are very judgemental here. of your not doing a plain subway tile like everyone else you are wrong. the bottom row is definitely off here. i wouldnt start all over with new tile just bc some ppl on here dont like it. we cant even see the big picture!

I would definitely have it removed if that were me. No way I’d let him call that complete

The penny tiles were installed incorrectly. Either you accept a substandard result or have it removed.

Many posters think that the penny tile was a poor choice. If you agree with that, then replace it with something simpler. Your choice. Good luck.