Hi Heather!

It can be frustrating when you aren't sure if a project inquiry is real or a scam. Having an online presence is awesome for gaining more business, but the downside is being open to potential scams.

To ensure the legitimacy of an inquiry, we recommend only engaging with potential clients (who claim to have found you on Houzz) through the Houzz platform. If you find activity that you feel is suspicious or inappropriate on Houzz, please report the message so that our team can look into it further.

Click here to visit an informational Houzz discussion that offers more helpful tips on how to handle something like this. If you have any other questions or concerns, feel free to reach out to us through help.houzz.com.