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How to open Miele dishwasher door (G7102SC) after AutoOpen

6 years ago
last modified: 6 years ago

I got the new Miele G7102SC dishwasher and, this may sound stupid, after using it for the first time I couldn't figure out how to open the freaking dishwasher door...


At the end of the washing cycle, the door gets auto opened (pushed) just a little bit by a plastic latch to let out the steam and essentially help your dishes dry quicker, but it also looks like that same latch that pushed the door to open is locked into the door and holds it locked. My first thought was to pull it harder, but when you just spent so much money on the dishwasher you don't want to accidentally break it after the very first time of using it.


I looked in the instructions - nothing, I searched the internet - thank you, everyone, who suggested I unscrew and remove the door. The solution was too simple, I just had to pull it harder to open. Believe me, after trying to figure out how to open a dishwasher door for about an hour I laughed so much...


I can't be the only person who's been in this situation ;)



Comments (201)

  • 4 years ago

    Yep, June 10 2022 and the problem still exists, thankfully the Google algorithm delivers the answer in a fraction of the time of me reading the Swedish manual (which still fails to explain this basic function!)

  • 4 years ago

    And what would we do with the Google??? Just spent the last hour researching, panicking and swearing!! Finally saw this post, thanks much!

  • 4 years ago

    Yes Thank you Same problem Machine delivered and installed by Miele contractor He didnt give any instructions Simply turned on the power First wash door opened and appeared locked by that plastic arm I rang Miele sevice Explained the problem

    He didnt give any advice e just booked a service call Soonest next month I alxo emailed customer complaints no reply Then a neighbour suggest Ask google and i got this simple answer Sad that miele service has become so bad Australia 23 June

  • 4 years ago

    thankyou so much! I was wondering why I was so stupid that I could not figure out to open a dishwasher door! why couldn't Miele just one line there????

  • 4 years ago

    Thank you for your post.

    I just want through the same situation! I could not figuré out vie To open the door! I searched in the manual and didn't find any mention.

    Unfortunately, this is another frustration after dozens of problems with Miele pack of service. Their machine may be good but the service is terribly bad.

  • 4 years ago

    What can I say that hasn't been said before?! We chose Miele this time partly for the auto open, which Miele can't even explain in the manual even though it's a point of difference. Crazy. Hope the latch doesn't turn out to be an Achilles heel and break after the warranty expires...

  • 4 years ago

    Thank goodness for your post and video!! I, too, did not know how to open my brand new Meile. Top of the line and I thought it was broken ... THANK YOU!


  • 4 years ago

    Thanks so much for posting the video and agree with what several of the replies have said - surprised after all this time Miele haven’t put a sticker on the machine / added a quickstart leaflet to contain this information (before updating their user manual!)

  • 4 years ago

    Thankyou, same thing happened to us😂

  • 4 years ago

    thank you for posting this!

  • 4 years ago

    Thanks for posting this as this as helped out to open the door. We too shared your concern about using excessive force on a brand new appliance. It’s a pity Miele doesn’t clearly state on the user manual pull firmly to open the door!

  • 4 years ago

    Ditto. Your very thoughtful for posting

  • 4 years ago

    Thanks Bela for posting. we were in the same situation and your post really helped. .

  • 4 years ago

    Thank you!

  • 4 years ago

    Thank you for the video. However, having to pull so hard seems like it wil break the small latch within a year or two. It almost seems as if pushing the latch a bit to the left makes the door easier to pull open, but that may just be my imagination. And I'm still confused about the salt/rinse aid/Miele washing pods combination. We have hard water, but so far are just using the Miele sample pods and are getting sparkling results. We may try non-Miele combo pods next.

  • 4 years ago
    last modified: 4 years ago

    Ditto to all the above. First wash, could not open the door, looked through the manual - nothing.

    Going to try a more agressive pull on the door.

    Fingers crossed.

    IT WORKED !!!!!

    thank you, thank you, thank you

  • 4 years ago
    last modified: 4 years ago

    Thank you very much for posting this. After spending $2800 on a dishwasher that I could not figure out how to open I was frustrated.

  • 4 years ago

    Thank you 😊

  • 4 years ago

    OMG - SO simple! Thank you for posting this!

  • 4 years ago

    Can’t stop laughing! Spent so much time looking through the manual. Thanks for your help.

  • 3 years ago

    I push the door completely shut & then pull it open. It detaches from the door when you push it forward back into the machine to unlatch it. It is then free to open.

  • 3 years ago

    Thank-you! The manual should definitely mention this to avoid customer frustration. Miele take note.

  • 3 years ago

    Thank you so much!

    How ridiculous. You're provided with a detailed Operating Instructions guide plus a quick start guide and this feature is not mentioned at all .

  • 3 years ago

    I have called customer service . they are aware! go figure ???

  • 3 years ago

    We just purchased the G7156 and the instruction manual does mention proper door opening at the very beginning:

  • 3 years ago
    last modified: 3 years ago

    At first it doesnt explain that one actually has to give it a tug to open it. it suggests that it just opens when you pull the door but it doesnt . you actually have to pull hard hard initially!

  • 3 years ago

    I don’t know if something has changed, but ours doesn’t require too much muscle to pull open.

  • 3 years ago

    Separate topic--at the end of the cycle the door has recently become very difficult to open, you have to pull VERY firmly--new issue, was never like that. Miele has no guidance, they are saying to have is serviced. Has anyone had this issue? Possibly the latch needs to be cleaned?

  • 3 years ago

    Spent the last 3 months dismantling the door to extract my dishes! I can finally put away my screwdriver. Only joking.

    Seriously, thanks so much for your post. I’ve previously owned a Miele with the door opening system but the new machine requires much more force to open the door.

  • 3 years ago

    Thank you, thank you. Such as simple solution. I had all the same thoughts as you! 😀😀

  • 3 years ago

    Love your work. EXACTLY the same thing you described just happened to us. We have also laughed at this solution.

  • 3 years ago

    Thankyou ! we couldnt work it out !

  • 3 years ago

    We just got our DW yesterday This morning same problem Now i am reading all of you having similar problem > We spent 1800 Dollars !!! Thanks for the tips

  • 3 years ago

    I've had Miele Futura Dimension with the latch to let the steam out for about 4-5yrs now. As I previously posted, I just push the door closed, which closes the latch & disengages it, then the door is easily pulled open as it always is when the latch is not attached. It's always operated "like new" and I paid extra & just love the auto-open feature. Try pushing the door completely in to disengage the latch, then opening it & see if you like it.

  • 3 years ago

    Googled to solve the same problem, found this perfect answer: Proper lol at this one! The manual has 122 pages but if the answer is in there its well hidden!

  • 3 years ago

    Yup, happened to me this morning! (7176 from Lowes) i just pulled hard and hoped for the best..thank you for this post!

  • 3 years ago

    Yes -same problem -new Miele dishwasher this week -old one you pushed the door in then it opened easily, but this one ….. glad we found this video but wonder how long it will last -seems brutal

  • 3 years ago

    Thank you i was covinced my husband opened the door mid cycle and broke it 🤪

  • 3 years ago

    Thank You! I’m a Miele dishwasher owner for over 20 years and just bought this new model. exact same thing. i was afraid to pull hard and break it, read the entire manual and nothing there. google it and found your posting and you saved me having to call the installer. something so simple how can they forget to add to the FAQ? Big thank you!

  • 3 years ago

    ThanThank you so much, my husband and I stood looking at it for ages, read the manual again and again. Thank goodness for you tube.

  • 3 years ago

    So glad this post is so high up in Google search results!! Add us to the list of people you helped! “Pull harder” is going to become a go to phrase in our house, I can tell:)

  • 3 years ago

    Thanks Bela - yet another 'victim' that you've helped today! Different model but same issue. I will ask Miele to get this into their instructions.


  • 3 years ago

    Still relevant!

  • 3 years ago

    So here is what I have noticed after using the dishwasher for a year. When the door is completely shut it takes s bit of force to open. Not much, but there is reststance. Somehow, though, this feels natural. When the door is popped open at the end of a wash, it takes exactly the same amount of force to open, no more, no less. It’s the same latch mechanism after all. For some reason this feels un-natural and you are afraid you might damage the door. It’s a psychological issue not a physical one. I think that’s why Miele can’t seem to get their head around it and provide separate instructions for opening the door once it has popped. They just don’t see the problem.

  • 2 years ago

    We'll join the chorus of thank yous. Such a simple thing and what a worry ... we are house sitt5ing and did not want to break our host's brand new dishwasher. Thanks you thank you thank you.

  • 2 years ago

    Ditto to all of the above. So glad I found this post!


  • 2 years ago

    January 2024 Ditto to all comments except to add another thing The installers came to install the machine - paid an extra amount to have this done for us. He left with no instructions except to say that he ran an automatic cycle that would take 2 hours. I thought I heard water going into the machine he gave a final tweek to the water inlet tap and left. I glanced ata the machine it said "water intake" how nice I thought it tells me what cycle it is up to . 1.5 hours later it still said the same and no noise of water intake. I rang miele to ask and was put through to the service centre. no bookings for service until another fortnight. Went back to the machine and turned the water tap and it was fully closed! opened it the water came in and the cycle continued! then at the end the door was fully shut with the door lock! Not a good way to start the new year. Sadly I would no longer recommend Miele to anyone.

    Sad story with the integrated Miele coffee machine it wouldn't froth milk got the service man to come out - cant be fixed, He played around with the water valve Now it can't make coffee! So we bought a free standing Delonghi coffee machine for a fraction of the price, It makes nicer coffee too.

  • last year

    We are dog-sitting/housesitting and was so worried we broke it. Wish us luck I’m going to try now.

  • last year

    It worked!! It’s like a suction cup feeling. Just pull the door lol