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Crappy kitchen?

6 years ago
last modified: 6 years ago



Bought a new construction house a month ago. Been living in it 2 weeks. Due to the pandemic my husband was only able to walk the house 3 times before buying, I could come once before painting and it was 75% done when we made our offer so a few things were done to our specs at the end. Our realtor had to do final walk through and she was concerned before it ab lots of sloppiness. Now that I’m living here I think builder used poor quality materials for our kitchen cabinets! They aren’t dovetailed, which is not the end of world, but the wood dents with the sloghtest bump and paint is cracking. I admittedly should’ve dig deeper but we had to find a house in a weekend due to a big move in a pandemic. I’m thinking he used pine with plywood. Not sure what I can do? I don‘t think this kitchen will last 2 years with our heavy use and 4 kids. So upset!!! Any advice?

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Comments (16)

  • 6 years ago

    If the builder allows it, you can try to put those items on your 3-month punch list, but likely the builder will say no and try to blame you for the damage. There were a couple of things that I missed, like a scratch on a glass door that the builder refused to replace because I couldn't prove that it wasn't my fault, even though the cabinet only held towels. You could try to bypass the builder and use the warranty for certain things like the kitchen cabinets if the manufacturer offers a warranty on the cabinets. Otherwise, chalk it up to an expensive lesson learned.

  • 6 years ago

    Is that it? Painted cabinets will present issues. Use of touch up materials and experienced individual will help . a single or a couple door or drawer front May need replacing. Inquire who can assist you with the team you are working with. Beyond that or if that will not help you the cab maker rep in the area can assist ... new construction will work in your favor. But make calls . If that is the extent of it in a way you are lucky . Painted cabs builder grade would be a NO for me so be patient you may end up just fine.

  • 6 years ago

    Yes the builder grade is where I should’ve known better. I almost always am unsatisfied with the kitchens when I have gone to open houses dor new construction builds. So I’m mad at myself for falling for the thing that bothers me most. The house I left had 3/4” solid wood cabinets. My kids beat the crap out of our kitchen and you couldn’t tell. It was also stained wood rather than painted. The pre owner had put them in and I can’t imagine how much it would cost me to duplicTe that here.

  • 6 years ago

    So sorry. Follow through as recommended above. Even builder grade should last more than two weeks.

  • 6 years ago

    Good point. Custom really doesn’t mean qualify. Again, I knew better too. So mad at myself.

  • PRO
    6 years ago

    LWO, is that why the drawer head photo looks like a thermofoil door? He used caulk on the recessed panels before painting? smh


    My advice? Live with the cabinets as long as you can and redo the kitchen down the road. Maybe just reface if you have quartz tops...which it looks like you do. Or pay a fabricator to remove and reinstall the tops after you have new cabinets put in....but must be exact footprint if you reuse the tops. Make sure you work with a kitchen designer who's experienced...stay away from box stores. Where are you?

  • 6 years ago

    Houston.

  • 6 years ago

    Wouldn't you have a warranty for a new house. I would definitely make calls.

    This is truly awful good luck.

  • 6 years ago

    And that’s why some of the paint is goopy where the raised parts meet the recessed panels isn’t it? Bc it’s caulk? Super. I’m from another part of the country - I sure got duped. Yes for warranty and it’s in cabinets but we will see what that actually means.

  • 6 years ago

    LWO for my own edification, what would have been the proper way to construct this style of cabinet? Also the drawers aren’t dovetail which I have read conflicting information. I personally think my furniture with dovetail drawers is much sturdier.

  • PRO
    6 years ago

    Should be still covered under warranty. Have the builder send a service guy to fix it and what needs to be replaced order you a replacement, like that drawer. never seen a cabinet drawer box with exposed and unfinished plywood edges...Seeing that I would assume the drawer side was damaged and they replaced it with a piece of plywood.

  • 6 years ago

    Every drawer in the entire house is constructed this way. Bathrooms and closets in addition to the kitchen.

  • 6 years ago

    GN are these normal materials for the drawer? Should they have been painted and then I’d never know any better? Again asking bc my precious kitchens were so much more solid. But I did not install them.

  • PRO
    6 years ago

    I never saw anything like it, the inside is usually painted or clear coated (like in your case) but there are no rough plywood edges like in the picture you posted...