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fourfirstnames

Samsung induction stove

6 years ago

I have a range and the 2 cooktop burners popped and died. Called Samsung who referred me to their new eng rep, Williston,Repair. NY. After telling Williston my problem and paying In advance for a service call, they came to my house and told me the part I need is no longer made. This 90 second advice cost me over $110 which they could have told me without coming to my house as they did nothing but look at my stove. They didn’t even turn it on. They further said That samsung no longer makes this part. Looking where I may find a used one? The part number DG96-00116D, assembly inverter. Any advice?

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