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Kolbe Vistaluxe bad reviews?

5 years ago

After much back and forth, which some of you have been very helpful about (thank you milworkman), we had decided on buying Kolbe Vistaluxe windows because we really want very narrow sight lines both interior and exterior. Our builder called tonight and said that the guy that owns his lumbar yard built a multimillion dollar house and put Kolbe windows in and they rotted in 6 years with difficulty getting service. Online review are similarly mixed.

Can anyone help us make this decision? The Vistaluxe came in above budget but we decided to splurge because the windows are so important. Other options we have looked at are Andersen E and Marvin Ultimate Narrow because they are in a similar price range. The Marvin Moderns are a little high for us. Any other window line that is a good option for a contemporary house? We are looking for Aluminum or fiberglass exterior.

Comments (15)

  • PRO
    5 years ago

    You want wood to the interior? Marvin Elevate if that is the case. If not, Marvin Essentials. Both will be FG exterior and have modern'ish lines to them.

  • 5 years ago

    What WoW said. Although the internet can be a dangerous place at time as well as the I know a guy who knows a guy. The people who I know who use Kolbe products have had no issues, I know the distributors and sales people as well as the distributor sales people. I cannot speak completely for anyone else situation but the people I know who use Kolbe have done so successfully for years. This includes all their product lines (possibly not their vinyl however, lol). And if you read far enough on the internet the Pope will turn out to be a bad guy............................

  • PRO
    5 years ago

    The Pope...isn't the current one a Marxist?

  • 5 years ago

    We have Andersen E series windows and some of the windows on the south side of our house have warped slightly and don't operate easily. Others are fine. Many are stiff to operate and won't open all the way. They were a reasonable price at the time. I haven't had them serviced because it hasn't been more than an ever so slightly minor nuisance.

    We are going for Kolbe VL on our new house which has a more modern look. The VL look is quite different to the Eagles. We're in norcal so not severe rain/snow/etc and lots of sun and heat in summer. Have seen VLs on other high end projects under construction in our area. Steel windows would have been our preference but are too expensive.

  • 4 years ago

    Hello,

    We are embarking on a project and seriously considering Kolbe's Vistaluxe AL product line because we really love the low profile, sleek, euro-style. There are very mixed reviews on Kolbe online. I would be very interested to hear from anyone who has had this line installed in particular. These are all aluminum versus wood or clad. Also curious to know if the people who have experienced problems have been with a Kolbe factory direct installation or with a separate installer? Thanks in advance.

  • 4 years ago

    Hi Barndo,


    We are in a simular situation. Did you end up chosing Kolbe Vistaluxe AL? Thank you!

  • 4 years ago

    Saw this thread again, we ended up installing the VL WD windows in our project (still ongoing so can't speak to living with them day to day yet).


    One thing that surprised me about the VLs is that they're actually entirely aluminum construction, and the wood component appears just to be an interior finish. As opposed to the Andersen Es in our current house which are wood construction with a aluminum veneer on the exterior. I think this must be what allowed the VLs to achieve such tight sightlines.



  • 4 years ago
    last modified: 4 years ago

    Thank you @ranchtastic! This helps a lot. We were reading that Kolbe Vistaluxe AL was introduced in 2019.

  • 3 years ago

    We built our home in 2016 and did the Kolbe VL. The look is beautiful, did the windows go the floor with no trim. Sheetrock to the floor. The issues we had are the screens are very tight and scratch the wood when you take them out to have windows cleaned so use a cloth if possible. The other issue is why would they prime a black wood window on the interior white, every Nick shows through white. Biggest complaint do far

  • 2 years ago

    @ranchtastic and others who end up using Kolbe VistaLuxe product... now we are exactly in the same decision point... love the sleekness of aluminium windows (VistaLuxe, Marvin Modern) and Marvin modern is a bit above the budget.


    Wondering if you still suggest VistaLuxe after using for some time?


    Thank you in advance.

  • last year

    @ranchtastic @Barndo Girl @pinkphd


    Is there anyway we could speak off line?

    please let me know.



  • last year

    I was very disappointed in their customer service. We have a pair of French doors that leak. They blamed their distributor for altering the doors but it was the only time they would shut. They moved the hardware back to the factory settings and they leak again. Eventually we gave up and will need to replace some of them in a few years. I would look elsewhere.

  • 12 months ago

    We have had a TERRIBLE time with their customer service. We have been given run arounds, no one follows up, promises are made and broken, everyone has an excuse. I can't believe how hard it has been to get anything fixed or replaced.

  • 12 months ago

    I have been TERRIBLY disappointed in their customer service. There is no follow up, promises made and broken and no one seems to take responsibility. We have been trying for months to get a few items repaired and have called numerous times and are still not getting anyone to call us back and plan the work. Really a shame as the windows that work are lovely but I have to say DO NOT BUY because they basically have no customer service.