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Would you purchase an Open Box...

5 years ago

Would you order an Open Box ceiling fan from a lighting store or would you rather pay more and purchase a brand new fan from the same store?


My concern is that one may have been returned because it did not work. Most returned items are because the item was not the look that a customer wanted.


Definition of an Open Box: Open Box is a great place to find one-of-a-kind outlet pricing up to 70% off on lighting and home decor. Discover our online lighting outlet pages where you can buy outlet priced lamps, light fixtures, bathroom lighting and more. Note that quantities are limited and our selection changes daily. We may have one outlet item or several dozens, but act fast, once they are sold out they are gone for good! Each item is sold on a first come, first served basis. All items for sale are examined to make sure they are in good working condition. Boxes may show wear, or merchandise may not be shipped in its original packaging.


Items may be examined to make sure there are no missing parts, but I am almost 100% sure that they are not put together to make sure they are in working order.


Has anyone ever ordered an Open Box item?

Comments (22)

  • 5 years ago

    I bought all my Minka Aire fans as an open box item. They have been working fine for the last 18 months.

  • 5 years ago

    I would be more worried about a missing part...like someone bought it for a spare to fix theirs, and returned it. I've seen that happen and what a pain to deal with.

  • 5 years ago
    last modified: 5 years ago

    It depends on the savings between a brand new and an open box. It also depends on the item and our knowledge of what that item may need.

  • 5 years ago

    When I called the company I was purchasing the fans from they stated that the fan was gone through completely and was brand new. The box was opened and returned. I suppose you could get one that a small part isn't there. For a savings of $150 on each on I was willing to take that chance. I needed 3 fans.

  • 5 years ago

    I bought an open box light fixture from PB. The light shorted out - no doubt why it was returned. It shorted the circuit. I had to hire an electrician to come fix everything. Never again.

  • 5 years ago

    I would pay me for a lighting fixture. An open box may be missing some parts which will cost you more to rectify.

  • 5 years ago
    last modified: 5 years ago

    Shola - Hi! As quoted, and mentioned above, the boxes are supposedly checked for missing parts. I also check to make sure al parts are there, and no glass is broken. I did order a big outdoor lantern that had a couple of missing screws. Picked them up at Lowe's. So far, so good. And lighting fixtures typically will work...I hope!

    My concern this time is the motor in a ceiling fan not working. No way to check that until hooking it up to electricity. My fear is that it has happened and the product returned without an explanation to the company of the fact that the fan does not work. It's checked for missing parts and sent out again. Should we get one that is not in working order, it can be returned within 60 days. However, my lighting and fans will not be hung before that. It's a risk, for sure!!! I'll have to think on this decision some more. :-)

  • 5 years ago
    last modified: 5 years ago

    I bought 3 Minka Aire fans through the LP open box site about 4 years ago. They have worked perfectly ever since. I just bought another one that has been installed and also seems to be working perfectly although we're not in the house yet.

  • 5 years ago

    I had an entire house of lighting to purchase a few years ago and included some open box items with no problems. I too have Minka Aire fans.

  • 5 years ago

    Thank you. Makes me wonder why so many Minka Aire fans are being returned to LP?

  • 5 years ago

    Depends on who from. I bought TONS of fixtures through Amazon Warehouse. If it wasn't as described I could return them.

  • 5 years ago

    I just did so this week for my dining room chandelier. I had been looking at it through Lamps Plus, but knew it would be a pain to return...and costly. I saw it on Amazon Prime and knew that if I did not like, I could return it easily, not even have to pack it back up, and could ship it back for free. I ordered the chandelier and it arrived 3 days later. It's a keeper!!!

  • PRO
    5 years ago

    I paid $200.00 for a $600.00 Bosh dishwasher that had been installed and returned to Lowe's because it didn't have heated drying which is obsolete technology anyway. It worked perfectly for years. If you're into 66% discounts on perfectly fine new stuff, buy the open box please.

  • 5 years ago

    I placed an order. Already missed out on one Open Box fan, but was able to get two at the OB discount. Plus ordered one more at standard price, along with some downrods.


    Thanks all!!!


    Joseph Corlett, LLC - Yikes, does this mean that my new Bosh SHX878ZD5N dishwasher will not have a drying element!


  • 5 years ago

    I purchased all of my lighting and plumbing fixtures open box. Except for one light. The single brand new light was the only one that was missing a part lol! I did return one plumbing fixture because it had a scratch but all the others had all their parts.(They called them open box but they were really just discontinuing our plumbing fixtures maybe that’s the case with the fans?)

  • 5 years ago

    KH - You were busy! I purchased many of our lighting fixtures on sale/open box.


    Interesting theory. Maybe so for some items. As for the outdoor fan type (needed two) that I purchased, one was an open box, and the other was listed full price.

  • 5 years ago

    One lantern light I bought was $25 instead of over $100. It arrived with one of the 4 panes of glass broken. I went into a local glass shop thinking 4 new panes might not be too much money and they had the same exact glass. It cost me $7.50 for 1. Still a great deal!

  • 3 years ago

    I too am wondering about this because I am thinking about ordering a Minka Aire open box fan from Wayfair. (I have never ordered anything from Wayfair). To me the issue is that if I am paying someone to come to install it and there is a part missing, then I am going to be out more money for an extra installation trip. I need to say that I have bought plenty of other things from the scratch and dent or open box departments. Electronics like this just make me have second thoughts though. Wayfair says all these items have been inspected, but how in the world would that poorly paid and under-informed person in the returns department have any idea at all if there are parts missing?

  • 3 years ago

    In your situation I would by new then. but even new fixtures dont cover labor costs if they are missing something

  • 3 years ago

    i bought a portable AC floor model - worked perfectly and i saved a zillion dollars

  • 3 years ago

    Can you return an open box item if it is missing parts or damaged? If so, then it is worth it.