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julieste

Samsung Duo Flex oven--any experience with this? Or Cafe 2 oven range

5 years ago

I think I have pretty much decided that I want a range with 2 ovens. I want the induction top though, and info about induction, dual oven ranges is pretty limited. AFAIK, there are only 3 manufacturers--Samsung, Cafe and Kitchenaid. After a lot of research, I eliminated the Kitchenaid. I had kind of decided on the Cafe until yesterday when I saw a Samsung Duo Flex (electric version though, not the induction) and I'm pretty intrigued by the Duo Flex option.


I think Samsung has had the Duo Flex option available in various configurations for maybe ten years, so I am hoping that some of you can tell me about the oven itself even if your range is a different fuel or set-up.


The model number I am looking at is NE63T8951SS, and I think it is a pretty new model. https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu--ft--smart-slide-in-induction-range-with-flex-duo---smart-dial---air-fry-in-stainless-steel-ne63t8951ss-aa/


This has the door configuration with a hinge in the middle so that I could open only the upper compartment if I want, or I use the entire door to access the lower oven and the compete oven cavity. In many ways this seems ideal because I'd have the choice of having either two separate smaller ovens or one large oven.


My major concern is that when I downloaded and read the owners manual, there are constraints on oven temperatures when using both ovens simultaneously. It seems like I couldn't do something like roast veggies at 450 and at the same time use the other oven to bake a different dish at 275. And, it seems like I couldn't broil in the top oven at the same time I would be cooking something at 300 in the lower oven. Maybe in reality this isn't such a big deal.


I should add in that I consider myself a good cook who wants to have a capable cooking machine when I need it. As we've gotten older and shrunk back to a family of two again, I don't do nearly as much fancy or gourmet cooking as I used to. We do cook every day though (very rarely dining out), and we don't subsist on a diet of frozen pizza and chicken nuggets type stuff.


If you have the Duo Flex oven, what has your experience been? I am also interested in longevity and reliability. I'll be interested to hear your thoughts. Thanks.

Comments (14)

  • 5 years ago

    from my research and my own experience w/samsung fridge, I'd eliminate that choice. Samsung and LG are always rated the lowest.

    I went w/Cafe fridge/wall oven (not the duo like you have though) and am completely happy w/them. there fridge is amazing (it's small, but it's air circulation workings are great for keeping food fresh)

    just my .02

    julieste thanked Beth H. :
  • 5 years ago

    I have a Samsung Flex washer dryer. It has amazing design and function. I would definitely trust them to pull off a new kind of oven well, like the Duo Flex. I have been really impressed with how well their flex lines work and am considering this stove as well.


    I have seen the temperature limitations but they seems to only limit dramatic differences. The temperatures of both ovens at the same time can only be about a 125 degrees apart. I think that would be reasonable for most cooks especially if you're ok cooking using an induction top. I think most double ovens have a similar issue with each oven warming the other. Unless you are making souffles while broiling steaks, you won't notice.


    I think this duel oven is a good choice for a smaller household who still wants to cook a large holiday meal.

    julieste thanked Hanna S
  • 5 years ago

    Very interesting comments from both of you. Yale Appliance also has a video about the Duo Flex (in the gas model though). His primary concern was the constraint of not being able to cook items at more than 125 difference in degrees. Perhaps this is always the case in a double oven set-up though. I don't know.


    As far as reliability, the guy from Yale rates Samsung way up there as needing fewer service calls. He did caution to check out local service before buying though because Samsung service networks can be spotty. Our local appliance shop said they no longer carry Samsung because there wasn't enough local service. OTOH, the local Best Buy said they haven't had any issues with service and that recently Samsung added technicians in response to complaints about unavailability of service. Who to believe?


    Thanks to both of you.

  • 5 years ago
    last modified: 5 years ago

    I had the samsung fridge before I got rid of it for the Cafe. I would never, ever buy a samsung fridge again. besides an issue w/the water in the drain (condensation drain) freezing over and causing the bins to fill w/water (the fix is so simple, but samsung refused to do anything about it during manufacturing, causing over an 1.5 hours in labor to fix it myself) there was the issue w/how the fridge kept things fresh. my fruit and veggies would mold after a few days. The GE is hands above the samsung. (GE tech explained why, I won't bore you w/details, but it's amazing how long they last now)

    read reviews on samsung/LG fridge models. they're always on the bottom. That I agree with. as for the newer duo flex, I can't say. Keep looking for reviews and feedback.

  • 5 years ago

    Beth H--

    Interestingly enough we had nearly that same issue with a bottom freezer french door LG fridge. When it got older, once a month or less I would have to go in and pull the entire thing apart and take a rubber mallet to break up all the ice that had formed on the bottom of the freezer area and then reassemble. Finally I just had had it and ordered a new fridge! But, despite saying I was done with LG, LG was the only line that had what I wanted so I got another. My daughters has a Samsung that has compressor issues.


    But, I also know that each manufacturer does better with certain appliances than others; that's why I would never buy an entire kitchen appliance package.


    So, I am more interested in hearing about what the owners of the Samsung Flex Duo ranges think. Thanks for your input.

  • 5 years ago
    last modified: 5 years ago

    dadoes, that exactly what I did. my point was, samsung knows about it and could have avoided issues by making their own part that hangs down a bit longer. it's too short, hence the freezing. A simple thing like that and they can't be bothered, despite all the complaints? That's not a company I want my money going to. And besides that issue, was the air circulation. my berries and fruit would rot because of the way the cold air was circulated (compared to GE. and I won't go into details, just take my word for it)

  • 5 years ago

    I have had the GE Cafe dual fuel double oven for 2 years and highly recommend it. The upper oven heats up fast and since it is smaller things seem to cook faster. I cooked a large turkey in the bottom oven and was able to roast veggies and potatoes at a much higher temp at the same time. I looked at the Samsung but did not like the temp constraints. I also have a Cafe dishwasher and Cafe French door fridge and have had zero issues. Go with the Cafe you will not regret it.

    julieste thanked bruins19
  • 5 years ago

    I can't speak to the double oven part of your question, as my Cafe was only available with the single oven version when we redid our kitchen 2 years ago. (The double ovens didn't come in SS and I wanted it to match the range hood.)


    I can say that I looked into the Samsung ovens at the time, and they were rated pretty bad. Samsung does not have a great reputation with kitchen appliances.


    I will say that I adore my Cafe induction range. Sometimes I just want pat its shiny knobs! Mine has a warming drawer instead of the second oven, and I never thought I would use it, turns out I use it all the time to keep food warm while something finishes cooking, to warm plates, to proof bread, etc. I have not noticed any 'bleed through' to the warming drawer temps, even when cooking on high heat in the oven. So, I would feel pretty confident that GE ovens could be operated at dramatically different temps with no worries.

    julieste thanked Joy Wills
  • 5 years ago

    We have had the electric Samsung flex oven for 6 years and I don’t recommend it. I am actually calling them today about an ongoing door issue. Within weeks of getting this they replaced it for us because the front edge of the stovetop got so hot you could almost burn yourself. The replacement is the same but I’ve just learned to live with it. Standing at the stove top while the oven is on is much hotter than it should be. The door doesn’t seal properly which Is most noticeable when it’s positioned as one large oven. The light blinks on and off constantly as the door isn’t tight. Perhaps it’s fixed with newer models? Our house is antique and had multiple additions done to the kitchen so we don’t have one long wall for 2 ovens which is what my preference would have been. 90% of the time we use the small upper only and we don’t notice the door issue and it heats quickly, which I like. But for temperature sensitive cakes, keeping the pizza stone hot enough, etc we find the full space works best. There have only been a few times were the limitations on temperatures using both ovens was an issue. I would describe our lifestyle like yours - 2 of us and I cook everything from scratch daily.

    julieste thanked brdrl
  • 5 years ago

    I so appreciate all of your thoughts. And, it really seems quite clear which direction I should go with this purchase. Ours is a tiny kitchen, so I am trying to find ways to maximize the space I do have.


    brdrl--I appreciate your frank appraisal of your Samsung. The problem isn't as much with the limited temperature options with the Samsung, it's the quality of the range itself.

  • 4 years ago

    Julieste, what did you end up getting? Are you happy with your choice? I'm looking at that same Samsung vs Cafe right now (although I have more reservations about the Samsung after reading this).

  • 4 years ago

    I ended up with neither the Samsung or the Cafe, and I also got a single oven rather than a double oven range. We ended up with a single oven Fisher and Paykel induction range along with a GE Advantium microwave/oven combo. This combo has worked fine for us thus far. It's only been a month though. I like the FP because it has knobs and super easy glide oven racks.

  • 4 years ago

    Ooh, I spent a lot of time looking at the FP. It's so beautiful, and I love the knobs. Just not sure if it's be easy to get service for it where I live.