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andreamwolf

Quartzite Countertop installation issues

5 years ago

Some advice would be helpful from folks who have been through this before. We're installing Sea Pearl Quartzite into our new kitchen. We adore this stone. It seems like our fabricator has very little experience with it and it shows. We are also the type of folks who are very detail oriented and SEE all of the little bobbles and misses. He broke 2 of the 4 slabs prior to fabrication just in handling them. We are supposed to have 3 inch mitered edge on all faces and there is a wide range in his tolerances for that with differences of over 1/4 inch in places. He's broken corners. There are cracks on most of the mitered faces in one place or other. He cracked 2.5 of the 6 holes he had to make for sinks and things between our laundry room and kitchen. Is quartzite truly this difficult to deal with? I know it ranks high on the Mohs hardness scale (it's a solid 7 of 10).


We really don't know what to do at this point. Here's some example pictures of what we're dealing with. These are just an assortment of many issues. We've communicated to our general contractor. He's communicated to the fabricator. Contractor wants to give the fabricator a chance to make it right and fix and blend in the errors. We're afraid of the damage that might happen if we want parts redone. We're getting frustrated and are just wondering if it's us. Are we too fussy? what should we do?


We've never done a project to this magnitude and expense before so we're coming to you guys.


Here's a selection of some of the issues but aren't exhaustive of all issues.









Comments (12)

  • PRO
    5 years ago

    Changing your sink to one with a faucet deck will abate the crack at the faucet, although I'd try some color matched Sharpie and super glue first.


    The cracked edges look kinda like natural fissures.


    If you made the radius in the 4th picture larger, the repair would be eliminated.


    Your expectations are too high and his skill level is too low.

    andreamwolf thanked Joseph Corlett, LLC
  • 5 years ago
    last modified: 5 years ago

    Do try to look at this as a whole - how does it mate with the cabinets? are the sink holes placed correctly? are things centered that should be? How noticeable are these things from 4 feet back?

    There do seem to be several issues - but none seem "terrible".


    If these are mitered all the way around to make this look like 3+" stone - then I would say not bad at all - that's a huge ask for any fabricator.


    Edited to add - if these are mitered - then I would say it's outstanding. I can almost barely see a miter line on the edges, but I am not sure - which is amazing. And - if they are trying to miter a long skinny piece that would obviously be weak onto the larger slab, that mitered sliver is REALLY fragile and you should expect breakage, IMO.


    andreamwolf thanked just_janni
  • 5 years ago

    @Joseph Corlett, LLC and @just_janni


    Thank you for your help. I truly mean that. That's exactly what I was hoping for, a little perspective and grounding. I'm an artist, not a stone fabricator. I know what is reasonable and what I and others should strive for in many media but stone work is not one of them. When as many $$$ are on the line as in a kitchen like we're putting together, ( @just_janni You've seen full pictures in another thread I have going about the vent hood ) emotions run high when you care so much.


    The stone guy is here installing returns and is taking care of some of the color mis-matches and polishing out the seams.

  • 5 years ago

    some full kitchen pictures for reference

  • 5 years ago

    In that context - they are stunning. The mitering, IMO, is really, really good. The stone pattern itself lends itself to this (doesn't have crazy veining / a lot of stark contrast) but the mitered corners look superb. It's a really hard stone and getting that kind of a razor sharp edge, not having chipping or requiring a lot of fill - is pretty phenomenal.


    I think your kitchen overall is FABULOUS.


    Deep breath - and don't torture yourself - this result, IMO, is pretty amazing.

    andreamwolf thanked just_janni
  • 5 years ago

    I'd be way more worried about that 2x4 holding up that long piece of floating counter ... unless the whole thing has steel brackets tied into the foundation/framing. That looks like a big crack waiting to happen ...


    andreamwolf thanked chispa
  • PRO
    5 years ago

    My thoughts, @chispa. That island top is living on a prayer.

    andreamwolf thanked Kristin Petro Interiors, Inc.
  • 5 years ago
    last modified: 5 years ago

    @chispa @Kristin Petro Interiors, Inc.

    Not to worry - We have plans.


    The island has a steel structure beneath the stone. It only deflects about 1/16-1/18 inch when really burly guys yank on it (tested without the stone, of course).


    That said, we have a stainless steel post that's being fabricated and will be put in place as an insurance policy. We were hoping to leave it cantilevered but at the end of the day didn't want to take the risk.


  • 5 years ago

    Did you take the stone all the way up that wall (first picture)? It looks NICE!!

  • 5 years ago
    last modified: 5 years ago

    @JP L - Yes, we did a full stone backsplash, even around the window. Thanks!! We were having a hard time picking a tile we liked enough and we're really happy with selecting the stone for the walls.



  • 5 years ago

    I think it looks streamlined - contemporary without being cold. It goes really well with the darker cabinets.

  • 5 years ago

    I don’t think your being fussy at all. It’s easy for us to look at overall pictures and say it looks great, because it does from a distance for sure. I understand your concerns and hope they can be be fixed to at least some degree of satisfaction. Really pretty stone