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Cove Dishwasher Recall

5 years ago

I received a notice in the mail today from Cove stating “Under certain circumstances, the heating element in affected Cove dishwashers may overheat, posing a potential fire hazard.” According to their website, this may occur even when the dishwasher is not in use, so the dishwasher needs to be disconnected from the power source (either unplug or turn off at the breaker). Not all models are affected. Contact Cove to schedule a free repair. Details are found on their website.

coveappliance.com/recall

Comments (15)

  • 5 years ago

    Approximately 40k units x ~$2.5k each = $100M. Not bad for a product that has sporadically received mixed reviews here for dish cleaning quality, even if the actual reason for the issue seems to be obscure. Having jury-rigged my Miele Optima to keep operating, I am not yet in need of a Cove, but I wish them well in the hope that when I need them to escape the clutches of Miele they will be there.

  • 5 years ago

    I researched and researched and bought the Cove in 2020 pre-COVID ….. installation post May 2021. Due to COVID related and weather related circumstances our new Wolf/SubZero kitchen appliances were installed May 2021. On the very weekend before installation, the appliance store notified us we would not get our Cove dishwasher due to a recall (this one on the blog)….

    On the initial installation, we were without a dishwasher. Long story short, we were contacted by our local dealer and were told only 5or 6 out of 40k plus had issues…. Offered to wait (at least several months) or get an in house repair which did not require anything above a simple repair….

    We opted to get our dishwasher and do the in-house repair. Wolf overnighted the parts, the local service guy came out promptly, replaced the part, and that was it.

    We loved the unit from the get go. We were cautious but did not unplug it. No issues at all and yes - this is a great dishwasher. The space and loadability is amazing. We did adjust the unit to include extended dry (we have some plastic and concave glasses) and it is amazing! Not sorry we purchased - customer service is above the mark. Very happy.

  • 5 years ago

    So, jumping into the subject of another Cove thread, @bdesignor, you do not see residual food specs on the washed dishes as some have complained about?

  • 5 years ago

    @kaseki, you might also want to escape the current traditional DW routine of open door down, pull out one rack to load, push back in , then repeat for second or even third rack, then bend down to pick up and close door and try the easy glide file cabinet logic of a two drawer Fisher & Paykel or if remodeling two single drawers just below counter top, I am 99 and 44/100 ths sure of never going back!

  • 5 years ago

    Kashmir, no residual food specs, dry as a whistle for plastics, shiny and clear wine glasses….very very happy! Love the space this dishwasher gives for loading. The third row cutlery tray is amazing! I would have to have a huge dinner party in order to reach the capacity this third tray has for cutlery…..the middle section fits moderately sized utensils but this comes with first tray baskets that hold long or bulky utensils.

  • 5 years ago

    Sorry @kaseki…my previous comment was for you but spell check changed your name!

  • 5 years ago

    Your spell checker has to go farther to the east; kaseki == fossil in Japanese and is also used to describe fading faculties.

    Re: Cove: Glad it is working for you. Would you describe your water as soft, hard, or softened? (I'm trying to determine what causes some to have cleaning issues and others to not have them.)

  • 5 years ago

    We have the Cove (4 months since moving into our new build) and use harvested rain water. We have no cleaning issues.

  • 5 years ago

    A rare data point indeed. Thanks.

  • 4 years ago

    Mark1993, how is the cove dishwasher holding up? Initial reviews on them were not positive.

  • 4 years ago

    @A C, we now have had the Cove for a year. No problems- it continues to perform very well. i would recommend.

  • 4 years ago

    We now have owned the Cove for close to a year. We have a whole house soft water system but did choose to upgrade to include the soft water option on the dishwasher (you add periodic salt as you would to your whole house system). We love the dishwasher! Loading the dishwasher is a dream - such flexibility. I love the cutlery tray - never a dirty utensil due mainly to the powerful third washer arm. Everything is dry including plastics ….however, you need to tweak your selection options to get better drying outcomes - choose “extra dry” (not extended dry though). Additionally, our installer advised us to put the dish detergent tablet on the upper silverware rack in order to get better cleaning results ie. eliminates cloudiness and any streaking on glasses - and he was right!

  • 4 years ago

    @bdesignor wrote, in part: "Additionally, our installer advised us to put the dish detergent tablet on the upper silverware rack in order to get better cleaning results ie. eliminates cloudiness and any streaking on glasses - and he was right!"

    Ah! An interesting result relevant to the issue of clean dishes. Where are dishwasher tabs normally put, in a door compartment? Which tab brand are you successfully using.