I am not sure exactly the whole situation of the problem ( because I don't have a SubZero). I will need a few more detailed pictures.

However, may be you can try this to repair the parts in the first picture, if the problem is the screw :had stripped the threads where it is supposed to go.

1. Use high hardness epoxy such as JB WELD to fill the hole as much as you can.

2. Rub grease on the screw and insert the screw into the epoxy. After the epoxy has set, you can unscrew the screw and re-attach what that screw is supposed to secure.

dcarch

Thanks dc I’ll keep that in mind.

Bummer. It seems the screw 'housing' completely dissapeared?...meaning it broke off and does not exist?. Not much left to hold an epoxy---even though many strong ones are easily available. I trouble-shoot all my appliances and rarely need service. The only service was a hinge re-call a half dozen yrs ago. They bugged me for months. At their cost but still an annoyance.

Hard to tell from your pics but i always try and find similar owners issues via y-tube, etc.

I have the best dual compressor fridge ever----but any/all interior plastics are garbage. Cracks and drawer issues. At least it operates correctly with long fresh veg storage and proper temps. No crazy freeze zones in the fridge department.

The picture is what’s left of it. Came with the house like that. I can probably make something work if it’s confirmed to be a non-moving part. I’ll start scouting appliance stores if no one here can answer.