Did you try submitting a warranty claim?

@Z Line Kitchen and Bath they have been very responsive in this other thread https://www.houzz.com/discussions/4967444/anyone-have-a-zline-range#n=887

I had a really good experience with their service team.

https://zlinekitchen.com/warranty-claims

They completely replaced the entire stove with a brand new upgraded version. ὤ2

Hello HU-243398113,

Thank you for reaching back out to us and we apologize as we are just now coming across this forum. We are happy to hear that you were able to reach a resolution, but feel free to reach out to us with any further questions.

Hello Johnson Brothers Contracting,

Thank you for your comment and we are so sorry that you feel this way. We typically recommend customers to view our Google reviews as we find those to be the most accurate and consistent with our overall customer experience with our products. Please let us know if you have any further questions.

Hello John Butros,

Thank you for reaching out to us and we are so happy to hear about this positive experience. If you have any further questions please feel free to reach out to us.

Thank you