I was off in another part of the house. They dashed out the door, late to a graduation. I have been trying for months to get Altitude Contractors to do the right thing. Too bad I didn't pay for lip service. I would have gotten way more than I paid for.

Mounting is the least of your problems. Were I the building inspector, I'd decorate that rail with a pretty red tag. It's too short.

to low as well.

Custom made. What does the paperwork say about the length? May be they picked up some other customer's hand rail by mistake?

Long story short. I'm sure they picked it up from their boneyard of stuff.

supposed to be stair guys. saw $$$$ & really took advantage of me

Obviously this firm did not do a good job for you. But if you’re trying to warn us off, you really need to tell us where in the world this firm is located. There may be 437 companies by this name.

oh shoot sorry about that.

Altitude Contractors LLC

(720) 404-9675

1595 Carr St Unit E, Lakewood , CO 80214

altitudecontractors@gmail.com

https://www.altitudecontractors.com/