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Backsplash seams

3 years ago

Hi everyone, this is my first post in here but I'm having a hard time finding a relatable thread. If one exists, I'd love a referral!
I just had my backsplash installed with Taj Mahal quartzite to match my countertop. The countertop looks incredible aside from some light water stains (, that's another issue altogether). The fabricating/installers said that seams were necessary around the window which I understand completely. The problem is two fold:
1. They are charging me for the entire area square footage even though pieces were cut in strips and instead of a large section with window area cut out. Is this common practice to charge for area of stone that is not received or am I getting played?
2. The seam on the counter looks flawless but the seams on the backsplash stick out like a sore thumb. I'm not sure if it's more difficult to get a tight seam vertically and this is necessary or if I should be expecting it to look the same as the horizontal countertop.
Any opinions/insight would be appreciated as I handle this discussion with the company.
Will post pictures in the comments below.

Comments (15)

  • 3 years ago



  • 3 years ago



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  • 3 years ago

    As a comparison, here is the beautiful seam they installed on the countertop corner. Almost not visible


  • 3 years ago

    This post accidentally posted twice. My apologies if you're seeing it

  • 3 years ago

    You can ask for your remnant. I've been lugging one around with me for a decade. :)

  • 3 years ago

    @ Louis

    Thanks for your input. I am genuinely interested in opinions of the seams. There just seems to be such a difference between the counter seam and the backsplash so I'm wondering if this is normal. Is it more difficult to install vertical seams than horizonal ones?

    As for pricing, if I am paying for the entire space and the top seams were not necessary (as in a large cutout of the window from a section of stone instead of several strips cut from a slab) would it not have made more sense to include the largest pieces possible?


    Again you're input and expertise are appreciated.

  • 3 years ago

    @ chipsa 


    Thanks for your response. We agreed on a price on a square foot amount that was subject to change. There were some changes made but no changes to the price.


    I don't know that I can get them to rep

    lace the entire backsplash based on color difference because it was all from the same block but I do agree with your opinion of the color.

  • PRO
    3 years ago

    I think it looks overall very nice. Maybe they can darken the seams just a little. Finish up your kitchen, add your accessories and enjoy it!

  • PRO
    3 years ago

    That is excellent work. Take a color matched Sharpie to the backsplash seams and they will nearly disappear.

  • 3 years ago

    Looks good to me, seams will show up a bit different vertically than horizontally but that looks great in my opinion. Follow Josephs advice on the Sharpie and leave it alone.

  • 3 years ago

    Thanks everyone. I really appreciate the input. I'm not unhappy with the work, just curious if it's normal they look different on backsplash. Cheers everyone!

  • 3 years ago

    @Geoff Kirkbride Your question about the the remnants - you said your pricing was by square ft so not sure my experience same as yours. My price was for the 2 full jumbo slabs of quartz needed. One slab completely was used on island, the other for perimeter counters had quite a lot left over. Fabricator / installer would keep that as remnant & it would be too heavy & useless for me to keep & store. I think that’s standard. But, there was enough left that I had it used for a new 40” long guest bath counter & a smaller top for a dining room sideboard. Of course I paid for the fabrication of those 2 pieces but I'd already paid for the material.

  • PRO
    3 years ago

    "They are charging me for the entire area square footage even though pieces were cut in strips and instead of a large section with window area cut out. Is this common practice to charge for area of stone that is not received or am I getting played?"


    Labor costs much more than material and on a job like yours, the owner had better send the "A" team which he obviously did.