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GE CAFE REFRIGERATOR -Freezer issues ?

3 years ago

We got our GE café refrigerator in July 202have had no issues until just recently. The freezer was not keeping things frozen to the point where ice cream looked like soup. Had a GE service rep over about 10 days ago said it was the circuit board . He installed a new one. Said it would take about a week for things to be normal as far as freezing. It never has got to that point. We did not put everything back in there as per his instructions but just tested it with water for ice and still not freezing the way it should. Another service rep is coming tomorrow. Wondering if others have had this issue? Oh..And now there is a noise coming from the refrigerator that wasn't happening before!!