"He has suggested single hung for the large windows- mainly so they don't fall from the top when you open the bottom and then want to close"

Tells me all I need to hear about him and his knowledge of windows, but a better brand and that will not be an issue or if they break (which happens occasionally) they will be an easy fix. As for those to brands,, all I will ask is what else he sells? I would look at Marvin, either Entice or Elevate.

To the OP's question, Amsco is not a highly rated window by any window professional that I'm aware of. In Tennessee there are much, much better options for clad wood windows, such as Marvin or Kolbe or Andersen. I'd highly recommend looking at the Marvin Elevate series fiberglass windows with wood interiors.

I know Marvin is typically considered a premium window and I am figuring windows have come a long way since 2004 when our last home was built. Trying to find a good solution that is functional, classic and not break the budget upfront. I will definitely look at the Marvin line but an option may be to put the more expensive line in the front and something else in the back.

That's worth considering for sure. Builders have to know an awful lot about so many things, that they're knowldege about any one component of the house is typically fairly shallow. There are exceptions to this of course, some of which are frequent posters on this board.

As a result, the majority of builders recommend windows that are convenient for them to deal with, and that come with pricing that can be worked into whatever budget they're working with, without consideration to the long-term satisfaction of the homeowner. Once problems begin to surface, it's up to the homeowner to deal with the manufacturer or distributor and the builder is out of the picture.

Again, to be clear, I am speaking in generalities. There are some builders who are exceptions to the rule, but in my experience, they are few and far between.

I would say you are on point with that summary about builders and product knowledge! That is pretty much how I perceived it when he mentioned the Amsco line. I know supply has been a bugger in these last few years which has probably forced many builders into product lines they hadn't used in the past. My read is he had to veer to this product due to supply and found them of value to him and the client. This builder does build high end homes so it isn't like he is working with small budgets so I am trying to listen to him and drink through a fire hose about all things windows and other products!

I live in Utah where Amsco windows are made. Bottom line, DON'T entertain any line of Amsco windows at all. Same with Cascade brand windows of which I feel is the worst, Amsco second worst. I've owned new built homes with Amsco so I've dealt with them first hand. Windows are one of the most important big ticket items in a home. Don't make a mistake, do your homework!

I live in Utah where Amsco windows are made. Bottom line, DON'T entertain any line of Amsco windows at all. Same with Cascade brand windows of which I feel is the worst, Amsco second worst. I've owned new built homes with Amsco so I've dealt with them first hand. Windows are one of the most important big ticket items in a home. Don't make a mistake, do your homework!