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gtdj519

Is this normal for quartz?

3 years ago

Hi

had a quartz counter installed today on a vanity. It is aleanza thassos quartz ( thassos extra)

it is a stark white, but it had these little black soecks on it in certain spots; like pieces of fine dirt. I pointed them out to the installer and he said he called his boss and the boss said it is in the stone it wont come out. Is this something thet should be rectified? i relictantly chose a quartz, as I needed a pure/ plain white for a counter. Im not really a fan of the look of quartz in general. Real thassos marble seemed to problematic in the bathroom, granite doesn't have anything plain white, which left me with quartz. I have no expereicne with quartz and was wondering if these tiny black specks are a common occurrence in white quartz counters?? they are small and infrequent, but one spot ( the worst parch) is front and cetner of the vanity. If it was higher up, or in another area, I would put a vanity tray over it and call it a day, but its not in an area I can hide it

Any input or experience appreciated





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Comments (17)

  • 3 years ago

    there are always imperfections.

    gtdj519 thanked Lyn Nielson
  • 3 years ago
    last modified: 3 years ago

    I have used Cambria White Cliff in 2 master bathrooms (2 completely different slabs purchased 5 years apart) and both times it has been a nice clean white with no imperfections.

    gtdj519 thanked chispa
  • 3 years ago

    It looks great in the picture, I guess it is only close up that the little specks are visible. Only you know if you can live with it.

  • 3 years ago

    There was one tiny white speck in my grey quartz, about the size of a grain of sand. The technician drilled it out on site and filled it with epoxy. Totally disappeared.

  • 3 years ago

    Did your sample have it? The manufacturer advertises it as being perfectly flawlessly white so I'd fuss about it.

  • 3 years ago

    Thanks everyone who commented so far.

    the sample did not any black specs. there are a few spots, which I can honestly just let go of, but these in the front near the edge just seem obvious to me now, even thoigh its a small area. I didn”t know drilling and filling could be done; sort of like a tooth cavity???? i will call the fabricator tomoorw and ask about this I hiope that is an option. I woud be fine with that if that would remove them. its such a small area, that I really dont want to replace the entire top, as who knows if the replacement would have this issue as well. I guess that was my question , is this a common occurance/ inherent to the material etc.. Some people say yes,, some people say no…. I unfortunately dont know what to believe . I really regret choosing quartz to be honest. 🤦🏼‍♀️

  • 3 years ago

    Color pooling is pretty normal but this shouldn't have any colors to pool, correct?


    Good luck with a fix! I'm sure you'll find the material pretty nice once this is taken care of.

  • 3 years ago

    Hi Iri

    correcr!! how could it be due to color pooling as the orher poster suggested if it is stark white? if it was a color, perhaps that would makes sense, but it is solid white, plain, no texture or veining etc..

  • PRO
    3 years ago

    Aleanza uses the term "all-white" and "pure" at least 6 times each in their pitch. Black contamination is not "all white" and certainly isn't "pure". I'm betting buried in their literature are manufacturing standards which have the specifics of how much contamination is acceptable before they'll provide replacement. And slabs are all they are providing. No plumbing, no tear out, no fabrication, and no installation.


    There is no way DuPont would have ever let a white Corian sheet out of the factory looking like that.


    This in not the notorious "resin pooling" for which estone is so infamous. It is simple contamination.


    They can be drilled and filled to become much less conspicuous, but you'd better have perfect color match or you'll be trading a bright black spot for a bright white one.


    I offered to drill and fill a bright red contaminant out of a customer's white engineered stone top once and she damn near kicked me out of her home:




    Maybe they'll grow on you.

  • 3 years ago

    After our MSI Arctic White kitchen counters were installed, I had a similar reaction. Even tried scrubbing out a couple of the black specks. The installer told me the specks were to be expected. I have indeed learned to live with them and don't even notice them anymore (though not as big as yours). Overall, I am disappointed in my countertops. A few tiny chips too. Just the two of us now so not heavy use as when kids were home. Previously we had a corian type counter and it last 18 years and looked pretty much brand new until it cracked near the stove. Good luck with your quartz.

  • 3 years ago

    Thankslaurbeck75 for sharing your experience. Im not a fan of , nor ever used , man made msterials for courners. I always used some rype of natural stone. for esthetics, to go with the rest if the bathroom, I needed pure white counters. I was apprehensive to use pure white marble ( real ( thassos ) in this bathroom, as it primarily used by 2 teen daughters, and guests . Neither of which would be very careful while using the bathroom. I cant help but to have that feeling you get after paying for a lousy meal at a restaurant. Total let down.

    Our master bathroom is next to be renovated and I will not be considering quartz. I will stick with a natural stone or a fully integrated porcelain sink for that job

    I know many are a fan of quartz, and it is wildly popular, but unfortunarley I’m not impressed with it. Live and learn i guess 🤷‍♀️

    i agree joseph corlett - if these spots were in the back , or even in the center where i could place a soap tray to camoflaige it, Id just let it go. of all damn spots for them to be in…. front edge!!! 🤦🏼‍♀️

  • 3 years ago

    I would call back the fabricator to redo it. Or get Corian.

    gtdj519 thanked cpartist
  • 3 years ago

    Thanks cpartist

    i spoke with them. he said they may be able to drill and fill ; like flopsycat1 said she had done on her counters.

    he did say that it may leave a dull area on it though (?) Im not clear as to why it cant be repolished once drilled and filled.

    guess I will find out more when they come to look at it

  • 3 years ago

    Floosycat1- did your counter remain with a dull spot once drilled and filled or were they anle to polish it?

  • PRO
    3 years ago

    You don't polish a drill and fill with the exception of a little kiss of polish on a rag with a finger. This avoids creating dull areas and also avoids the problem of bringing the gloss on the filler up higher than the material.

    gtdj519 thanked Joseph Corlett, LLC
  • 3 years ago

    I have a Thassos Pental White quartz vanity countertop in my bathroom / laundry room. I chose this remnant quartz piece from a local stoneyard. It has no visible color imperfections, and I love it! I think the only way you can get a solid white counter is to visably inspect it prior to purchasing it.