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Flooring Building a Home Home Disasters

PROBLEM WITH NEWLY INSTALLED ENGINEERED HARDWOOD FLOORS

10 months ago

Hello
We just moved into a newly constructed home
We had opted for engineered hardwood floors and now after moving we are noticing lot of dents, scratches, chipping, splintering etc on the floor.
The texture of the floor is also not uniform. Some boards are smooth and some others are rough with lot of deep ridges that might potentially start splintering in the future.
Is this normal? We are very disappointed with the flooring especially since we spent a lot of money on it.
Please advise. Thanks much!!

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Comments (3)

PRO
PPF.
10 months ago
Duplicate

https://www.houzz.com/discussions/6382378/engineered-hardwood-floors
PRO
G & S Floor Service
10 months ago
Those are not manufacturing defects. These issues may have happened during or after installation. The first two photos looks like someone dropped something on it. The third one is installer damaged the corner during install. The last photo, anything could have happenned there.

Engineered flooring is only as hard as the core it is glued to. A soft wood core will allow it to dent easily.
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PRO
SafelyBuild
10 months ago
I had the same problem. I called the mfg and they sent me a repair kit w/some putty. Perhaps that might help the dents.

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