does the newer darker floor have appeal in your eyes...in a way I like it a little better. how much area is the yellower tone floor??? I might ask for a price break and do everything the darker but it is some trouble and disruption.. just depends. no testing was done w real samples of stain??? thats usually the step to avoid this.

herbflavor,
Yes, the darker floor is a very nice color, but we aren’t in a position to refinish the entire first floor of our home.
All floor work was done while we were out of town last week. I’m meeting with our contractor tomorrow, so I was hoping to try to gather some ideas from the Houzz community before that meeting. I’m assuming someone here has been in a similar situation before and can lend some helpful advice.

well my neighbor had a poor result with an entire first floor strip and refinish job. they hired a different team and redid the entire thing a few weeks later . they stayed elsewhere for a few days. they found a team that did a european process/ product and it was quicker for the turn around for use. money was no object. they were extremely happy w the 2nd time. so find out what they are willing to do to rectify this including 1. no charge and part ways or 2. compensation in case you want to do something else . and obvious 3. redoing the part they did.. [.but they didnt do it correct the first time.] then tell them you want to think it over. thats what I would do. its wood....there are options and Im not in love with the yellow that you wanted to match.

Your orginal floor color looks to be more like special walnut. New stuff looks like dark walnut. If, the contract calls for a match as close as possible. Then they need to redo it, free of charge. Unless, you gave them the incorrect color, then it's on you.

G&S, thank you. I did not give them a color. I was told they’d match it.

the upcoming meeting would be better as a requested opportunity to have them bring materials to strip a section and SHOW a redone section that WILL match...since that has not been resolved... issue of CAN or CANT they get a match??? . Most teams give you tested areas to see in advance. You didnt request that? and they didnt offer it ? If you know they can redo and give you what you want ....then costs can be dealt with. I would be looking for a different team in the meantime as a back up plan ....that means possibly ask for no charge on this....and spend time w getting a group to test strip a spot which is nothing unusual. the name of stain is irrelevant.....refinishers mix tones to get the result ...thats what they do and thats what you pay for.

I personally wouldn't have claimed I could match it perfectly, due to aging of the original floor, but you result is unacceptable. Have it done over and coordinate with the finisher to see samples before it's stained again.

Back to my initial comment, I don't know what finish was used on your original floor, but it's possible that a different formulation is being used now that would affect the end result, but they should be able to get it a lot closer.

That isn't a quibbling "just missed", that's employing Stevie Wonder as a colorist.

Get a quote from someone else to do the rest of the first floor to match what they've done. Cut it in half. Offer that amount to the first group as an alternative. No color match problems.

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