Software
Houzz Logo Print
kate_marie6717

new Kitchen cabinetry damaged

2 years ago

We got new cabinets for our remodel. The kitchen designer forgot to order one end cabinet, which wasn't realized until the cabinets were placed. Unfortunately, the lead time for the end cabinet was over 6 months. The designer secured a private cabinet maker to make the end cabinet and match the color to the existing cabinets. Unfortunately, the cabinet doesn't match. Further, the cabinet maker accidentally damaged an existing cabinet, which was then taken and sanded and repainted. Now I have two cabinets that are a different shade than the rest. The cabinets alone were $38k, and now I have a new kitchen with mismatched cabinets.
The kitchen designer further tried to remedy by purchasing paint directly from the cabinet maker, but it still does not match!
Any thoughts on next steps to remedy?

Comments (14)

  • 2 years ago

    Show me a photo, please, of the cabinets and the entire kitchen.

  • 2 years ago

    Here are pics of the kitchen.

  • 2 years ago

    Congratulations on your wonderful kitchen! The windows are amazing. In my opinion, there is no particular problem with the difference in shades to continue trying to redo it and wasting money and time. Usually, after completion of the repair and complete filling with items, all defects cease to be noticed. Plus, in the future, you can “take your eyes off” these boxes with the right decor/objects.

  • 2 years ago
    last modified: 2 years ago

    Beautiful kitchen!

    Paint can be difficult to match. Options include accepting the cabinets as-is, replacing the cabinetry or repainting the cabinetry. Who pays for the latter two options depends on your contract.

  • PRO
    2 years ago
    last modified: 2 years ago

    I can not see a difference in color, though the case/drawer framing is evident on one cabinet.

    The end cabinet could also be lighting......which often will make a white appear different in different spots in a kitchen, such as next to a door.

    Get a big discount from the designer, neither is going to be noticeable in a month: )

  • 2 years ago

    Since you didn’t turn on the lights, no one can see a difference in color.

  • 2 years ago

    Could you take the pictures in a different light? What you posted doesnt highlight the difference.


    But i can understand why youd be upset, thats a lot of money to spend to have to compromise on what you asked for because of someone elses mistake.

  • 2 years ago

    How frustrating. Fwiw I can see the difference in the middle of the run, the cabinet with the cutting board(?) but not the one on the end.

    I think I would try to live with them and get a healthy discount from designer and woodworker for my trouble. Your kitchen is gorgeous.

  • 2 years ago

    I agree get a significant discount and focus on all the other beauty in your space

  • PRO
    2 years ago

    How much time do you want to spend trying to fix this? I don't see the difference in the pics, but that doesn't mean the difference isn't there for you to see. I would live with it for awhile, then decide if it's worth your time and energy to pursue.

  • 2 years ago

    I see a color difference in both areas.

  • PRO
    2 years ago

    Now the tops have gone in. That makes it trickier to fix. What cabinet company takes 6 months to make a cabinet? Especially if it is something for a job completion ( they usually have finish lines to handle these types of situations.

    Only you can determine how much that color difference bothers you. The cabinet with the cutting board seems to have the right finish on the door/drawer front - it's just the face frame that is off. What does the cabinet make have to say about it since he is the one who did the finishing there? The end cabinet probably wouldn't bother me too much once you have stuff on it.

  • 2 years ago

    Oh, I’m so sorry! How frustrating! I would live with it for as long as it takes your designer to get matching cabinets in from the original maker (on his/her dime). That would drive me crazy. But it seems others would be OK with it.

  • 2 years ago

    It would drive me crazy also - but I think i’m a little OCD at times. I would want (expect) my cabinets to all match - so, I would want it fixed.


    Unless the discount is significant 😂