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7 months ago

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chicagoans
7 months ago
I'm so sorry this happened to you. It's incredibly frustrating, I'm sure.

So the company is doing nothing to make this right? I'd ask them if they'd be happy to have you post a review with pictures of your sample door (if you still have it) next to the delivered product. If you don't have the sample, tell them you'll post the finished product in a review. Maybe they'll care or maybe not.

Were you or your husband at home when the cabinets were unpacked? Because I'm a bit surprised that you went ahead with the install.
raburns0108
Original Author
7 months ago
The initial response from Cabnova was it is industry standard for hardwood, not veneer doors / drawers. The sales rep is coming out to inspect them. At delivery, we notified the sales rep immediately and were advised to install them and assess after installation and assured that the sales rep and Cabnova will resolve any issues. I have the sample door and intend to post reviews with pictures, if this is not resolved.
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