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Signature Hardware Kitchen Faucets - Experience?

4 months ago

Greetings! I fell in love with a Signature Hardware faucet for my kitchen after going to tons of stores and doing a fair amount of research. I was focusing on the main brands (Delta, Kohler, Moen) but no other model matched the transitional, refined, polished/matte finish at my price point. Has anyone had a Signature Hardware faucet for some years and what has your experience been? There are very old posts about SH being a Chinese brand containing lead but it appears that SH is compliant with USA requirements now and Ferguson has purchased the brand. Any input would be greatly appreciated before I pull the trigger. It may sound silly, but aesthetics are important to me with this purchase. Thanks so much!

Comments (7)

  • 4 months ago
    last modified: 4 months ago

    Signature Hardware review

    Starcraft Custom Builders is the premier faucet review company

  • 4 months ago

    Thank you so so much for the link to the review. I did read it but was also wondering if there is anyone on the board with practical, real-life experience with the brand.

  • 4 months ago
    last modified: 4 months ago

    I have not used their kitchen faucets but I did have 3 of their Shannon Widespread Bathroom Faucets in our last house and within 6 years they all failed and were replaced. The house did have hard water but the moen faucets that we had in the kids bath lasted at least until we moved out. I used the Parq faucet by Kohler in that house and it had no issues for the 12 years that we lived with it and it had to deal with the hard water too.

    Eta: Also had 2 of their Cierra Porcelain Pedestal Sinks and the one that was used daily had to be replaced due to the top finish scratching off where the soap was kept, it looked terrible. The cast iron tub and it's faucet that we bought there did not have any issues but it was not used much at all.

    Ferguson's acquisition of Signature Hardware does not necessarily mean that the quality has improved but they do have a good warranty. When the first faucet failed we did receive a replacement but it too failed, so we actually had 4 fail, and the sink top was replaced but we had pay plumbers to install each and after the first replaced faucet failed we switched brands and gave up on SH. In your case, just buying one kitchen faucet is not that big of a risk since they do have a good warranty.

    Michelle G. thanked s m
  • 4 months ago

    Thanks so much, SM...this information really helps in my decision. I just LOVE the Signature Hardware designs, but practically speaking...who wants to deal with failing faucets prematurely? It's probably worth making a safer choice. Thanks again!

  • 4 months ago

    I had a SH kitchen faucet that failed after 10 years or so. Still have a 3 head (rain, wall, handheld) showerhead system. It was installed in 2012. Within 8ish years, the tension attachment allowing the showerhead holder to move up and down the wall mounted bar for the handheld showerhead failed - we leave it as is, but it's a bummer since we used it a lot for showering our small children. The wall showerhead failed a few years later, but that was an easy replacement from the big box store. The rain showerhead (which is used only by DH) and the handheld showerhead are still working. We do have hardish water.

    Michelle G. thanked tracie_erin
  • 3 months ago

    Thanks, Rosedale Plumbing! I very much appreciate your throughtful and thorough response. As fate would have it, I splurged on a Brizo faucet (she's a beauty...LOL) and it is waiting to be installed at the end of our renovation. Your experience and expertise is extremely helpful.