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Is a color difference on a section of Omnia sofa normal?

4 months ago
last modified: 4 months ago

We ordered 2 Omnia sofas and an Omnia loveseat. 1 sofa arrived as a recliner so Omina agreed to send a sofa. The loveseat had a large black scratched area on back so Omnia is sending a new back to replace the scratched piece. The other sofa had one section that was a different shade . Omnia said the shade difference was within normal tolerance. Is this truly acceptable is the color of an entire section is different and noticeable to the customer? The entire order had flaws.


Comments (3)

  • 4 months ago
    last modified: 4 months ago

    I don't think a different coloration is acceptible. I'd say it was a flaw...and ask to exchange it...hopefully with NO shipping fees. That's a beautiful sofa! But.....the coloration would bother me daily. You could put a throw over that side of the couch...no one else would notice it...I'd notice. It's up to you....


    Edited to say: If you apply saddle soap or a leather cleaner...it might darkern the section and "fix" the problem...

  • PRO
    4 months ago

    It's difficult to tell from one photo how significant the color variance is off. However, I can tell you that the leather is Finished (or painted), and what has happened if you see a color variaiton is they used a hide that was in inventory from a different dye lot to cover that segment. This is not unusual, a factory will often have leather pieces from three to four different dye lots. Let's say they had 300 sf of leather from batch A and need 330 to make your piece. Rather than order a new lot of typically 4,000 sf of hide, they used the 30 sf from a different dye lot B.. That's faily common in the trade. However, they should not put that small segment in a prime location, and that's on the Cutter. When you do that, the Cutter should put that piece from B on the lower outer arm, or in the back. Is it accepectable? Depends. Omni is not a high-end maker, so at their plant it may very well be. At a top-flight manufacturer like Hancock and Moore or Whitmore-Shreill, that would not have got past Final Inspection.


    You cannot darken the hide, its a finished leather (painted). Your only recourse is to return the piece and request a new one.

  • 4 months ago

    Are all 3 pieces—the 2 sofas and the loveseat—the same color? You may have to deal with each piece being different hues, once you receive the new loveseat.