Kohler Store by Supply New England

Worked with three salespeople. Focus in the Westwood store is clearly on selling, not service. My first vanity was defective but the salesperson was very reluctant to replace it. But in the end she did the right thing. Then I needed to return a few accessories and the second salesperson was not helpful. I got misleading information from another salesperson. I have two more bathrooms to update and will not be choosing the Kohler store for it.

Lodev to work with Sarika in the showroom in Westwood. We have done a couple of projects together and she helps a lot, my customers making shopping easier and with a better result. As a general contractor I always need help with products and shopping process, and she is very helpfull.

Jeanie at the Kohler store in Natick was so helpful with our bathroom remodel. I wandered into the store, not really sure where to start, and she helped me organize my thoughts and vague ideas and helped me to choose the perfect flooring, vanity and fixtures. She really has a great eye and made this whole process so much easier than I thought it would be! Look for her if you're shopping in Natick!

Jeanie was super helpful guiding us through our order. We came to kholer after another store messed up our order and set us back weeks. Jeanie helped us pick out everything we needed quickly and ensured everything would be in stock and talked us through alternatives incase it wasn't. We had such a great experience at kholer because of Jeanie and would definitely shop here again and recommend this store to others.

We've worked with Christeen S. at the Natick Kohler Signature Store for two or more years now. She's great! Very personable and professional. We highly recommend her to anyone looking for good ideas and great service.

Jeanie did a wonderful job helping me select fixtures for my new bathroom. Ranging from shower heads to faucets to vanities, she was knowledgeable, patient and took the time to understand my vision. Her recommendations were spot on - I felt like she was a true partner. I highly recommend Jean and the Supply New England Store/Kohler. - Kristin G.

Jae is a true professional. She listens, recommends and follows up. What more could you want? Don’t hesitate to work with her. You’ll be pleased. Paul Luther N. Andover

Steven Puopolo was so helpful with our project needs. He spent time explaining the differences between products and made sure that we had the necessary parts to complete the items that we bought. Steven is very knowledgeable, professional and provides great customer service. We highly recommend him as a sales professional who gets the job done!

Covid destroyed the timeline for our bathroom remodeling and delayed some components. But Christeen Swaisdis stuck with us through all the difficulties. Her eye for design in the midst of many conflicting constraints resulted in a top notch appearance; her knowledge of suppliers gave us a full range of choices to get the functionality we needed. Most importantly, her cheerful patience throughout was simply amazing. Cannot recommend too highly.

We have been building a house remotely during Covid so am not able to be on site but have found Supply New England to be extremely helpful. The showroom is gorgeous and allows one to see everything before purchasing. My sales representative was very helpful. Everything was specked out for the builder in detail. I highly recommend doing business with this wonderful Kohler signature store.

Christeen Suwaizdis at our Kohler store was incredibly helpful to us on our recent rebuild and we are extremely grateful. We lost everything in a fire, so we needed it all starting from scratch after a total and unexpected loss. Our contractor highly recommended Kohler and needed our decision on the tub very quickly. Christeen at the first meeting with my wife choosing a tub was so responsive and generous with her time to explain the differences and suggestions on our final choice. We decided that we would work with her whenever possible on all our Kitchen and bathroom decisions. She was generous with her time and patient with us on all the details. She is responsive with any and all concerns we had and have even after the purchase. When she was off and we showed up without an appointment the entire staff at the store was always welcoming and responsive to our questions as we were researching our decisions.

Working with Christeen Suwaizdis at the Kohler Signature Store in Natick has been a excellent experience. Christeen designed three bathrooms for us and they have all exceeded our expectations. Christeen is easy to work with - she didn't try to push products on us - helping us make the right choices with practical and thoughtful advice. Her designs made great use of the spaces we had available and created just the right look and feel for each bathroom. Christeen also stayed with each project through to completion, available to help with any questions, making sure of delivery details and follow-up on technical information. Therefore, Christeen comes highly recommended by us for her design flair, deep product knowledge, tenacity and commitment to customer satisfaction.