The photographs below are of a Polished limestone floor that had been installed in the Kitchen of a house in Cheltenham approximately eight years prior. The polish and sealer had worn off over that time allowing dirt to become ingrained into the pores of the stone making it difficult to clean. This is a common problem with all types of porous stone and tile which need to be sealed to maintain their appearance. Sealers do wear down over time with use however and need to be maintained, this is why Tile Doctor have created a maintenance program whereby we pop by every 12 months to give the floor a light clean and top-up the sealer, it only takes a few hours, but it keeps your sealer in good condition. Cheltenham by the way is a lovely town situated on the edge of the Cotswolds which is an area of Outstanding Natural Beauty. It has a racecourse and is well known for the mineral springs which were discovered here in 1716. My first job was to protect the wooden kitchen units from any splashes by covering them some cotton sheets. Next, I set about restoring the Limestone’s appearance using a set of Burnishing Pads which is a form of polishing which involves the sequential application of four diamond encrusted pads of different grit levels. The first pad applied is a Coarse 400 grit pad which is applied to the floor with a buffing machine and lubricated with water. This process grinds away the top layer of dirt and staining from the stone, along with any old sealer, the floor is then rinsed to remove the soil that is generated. I then move through the system, applying the Medium and then Fine pads using less and less water as you go but rinsing in-between and extracting the water with a wet-vac machine. Once I was happy with the stone I scrubbed the grout lines to remove any soiling that the pads had failed to pick up. The floor was then given a final rinse and the wet vacuum used to extract as much moisture as possible. The floor was then left to dry out completely overnight. The next day I gave the floor a polish with the Very Fine 3,000 grit diamond burnishing pad, this is applied using a technique we call a “spray burnish” due to the fact that very little water is used during its application. The next step was to seal the stone using for which I used Tile Doctor Colour Grow which is an impregnating sealer that protects the stone from within by occupying its pores. Colour Grow also has the added benefit of intensifying the natural colours in the stone. The floor was then left to dry for an hour before I gave it one final dry polish using the Very Fine burnishing pad. My customer was very happy with the final result and made the comment that they thought the floor looked brand new. Malcolm Crowther Gloucester Tile Doctor

I recently worked on the restoration of a Victorian tiled hallway in Cwmbran Wales which is six miles North of Newport. As you can see from the photographs the floor was in quite a neglected dirty state and many of the the black and white border tiles needed removing and replacing. The worst part was the area by the front door where most of the tiles had been removed and then backfilled with concrete. I can only assume at some point in the past it was deemed to difficult or expensive to restore the floor, so they simply covered it up. After visiting to survey the floor I did offer to source replacements for the concreted section and restore that as part of the work however my client’s budget would not stretch to that at the time. My quote was therefore focused on the main section of flooring and included replacing border tiles, deep cleaning the whole floor and then sealing the tiles to add protection. Although I did need to check that I could indeed source the replacement tiles before being able to provide the quote which as it turned out would not be an issue. They were happy to go ahead and we arranged a suitable time to carry out the work which would enable me to work in the property whilst minimising contact with the owners due to the Covid-19 situation. I spend the first day sorting out the black and white border tiles which needed to be gently prised out of position without upsetting the main part of the floor. The exposed subfloor was then cleaned up to remove old adhesive and replacements were fitted where required and secured into place. The floor would need to be solid before cleaning so that was left for day two so the new adhesive could go off overnight. On day two I gave the floor an initial clean using a combination of Tile Doctor Pro-Clean and Remove and Go diluted with water. This produces a strong cleaner/stripper that will tackle dirt and remove coatings such as previous sealers. The old tiles had accumulated years of ingrained dirt, so I needed this extra power to remove the years of dirt and contaminates from the tile. It was sprayed onto the tiles and then left to soak in for ten minutes before being actively scrubbed into the tile using a rotary machine fitted with a black scrubbing pad. The soil was then rinsed off with water and extracted with a wet vacuum. The floor was inspected, and the process repeated on the tough stains until I was satisfied all the dirt had been removed. Next the floor was treated to an acid wash using Tile Doctor Acid Gel using a similar method as before. This is an important treatment for these old Victorian floors that have no damp proof course as it neutralises efflorescent salts trapped in the tile which can appear as white salt deposits later. Once I was happy with the condition of the floor it was given a final rinse and left to dry off. I use a wet vacuum to remove liquids from the floor and on this last extraction I spent extra time to remove as much moisture from the tiles as possible. I came back a few days later and after checking the tiles were dry using a damp meter, I started the application of the sealer. For this floor I applied seven coats of Tile Doctor Seal and Go for a satin finish. Tile Doctor Seal and Go is a specially formulated water-based sealer that provides both stain resistance and a durable low-sheen finish. It is perfect on a floor of this age where it leaves a lovely finish and will remain durable in what is a essentially a high traffic area. Although we didn’t manage to sort out the area by the front door the client managed to fit a made to measure coir door mat along with carpet bar which was quite practical and looked fine so they were able to resolve that problem without blowing their budget. The client was over the moon with results, the floor had a lovely pattern and the colours now shone through. I suggested the use of Tile Doctor Neutral Tile Cleaner to keep the floor clean and in good condition. It is neutral in pH so will ensure that the newly applied sealer stays in place and will ensure maintenance is nice and easy for them. Paul Wales Monmouthshire Tile Doctor

This property was situated in the tiny, yet picturesque village of Grafton Underwood in Kettering, Northamptonshire. The village has only a population numbering a few hundred and, interestingly enough, is the childhood home of the famous ‘Bridget Jones’ character. I have previously worked on a number of floors in Grafton Underwood, and on this particular occasion I was called to complete the job through a recommendation – which is always welcome! This particular customer had two floors that needed re-finishing; the first was a polished Limestone tiled conservatory (which I will cover in a separate post as the process was different) and the second a Flagstone tiled living room; so on a rather dull day in November, I began my work. The sealer on the Flagstone tiled living room had failed in certain places, resulting in the floor becoming difficult to clean due to dirt becoming ingrained in the stone. The decline in the sealer is not uncommon, as they do wear down over time – especially in an area of high traffic like a living room. To resolve this issue, the old surface seal needed to be stripped back and re-sealed. To remove what was left of the old sealer, I applied a dilution of Tile Doctor Remove and Go and scrubbed it into the floor using a rotary machine fitted with black stripping pads. I then gave the floor an initial rinse, before paying special attention to scrubbing the stubborn spots, making sure all of the sealer was removed. I then gave the floor an acid wash using Tile Doctor Grout Clean-Up in order to remove grout haze and other mineral deposits which were evident. Due to its acidic properties, you have to be very careful with this product on any type of stone, so I didn’t let it dwell for too long and made sure the floor was thoroughly rinsed down afterwards, with all solutions extracted using a wet-vac machine. The floor was left to dry for more than 24 hours, before I returned to re-seal it using Tile Doctor Seal & Go. This product provides both a stain resistant surface seal and the durable low-sheen finish requested by my client. Seal & Go is suitable for use on internal unsealed, porous surfaces. I guess the photographs don’t really do the transformation justice however the freshly re-sealed Flagstone living room certainly brightened up what was a very dreary autumn day! Phil Vissian Northamptonshire Tile Doctor

These Victorian hallway tiles were cleaned at a residence in the historic town of Bideford. As you can see from the photograph below the tiles were dull and had lost their vitality due to ingrained dirt, clearly it had been some time since they were given a good deep clean. Cleaning a Victorian Floor The first job was to protect the skirting with tape and then vacuum to remove any loose debris and grit. The next step was to cover the entire floor with a strong dilution of Tile Doctor Remove and Go which is a powerful cleaning and coating remover that is safe to use on tile and stone. It was left to dwell on the floor for twenty minutes so it could soak into the tile and make the job of removing any remaining sealer and ingrained dirt easier. The solution was scrubbed into the tile using a black scrubbing pad fitted to a rotary machine and then the soiled cleaning solution rinsed off using a wet vacuum. This process was repeated a number of times until I was satisfied with the condition of the floor and followed with a final rinse with clean water to remove any trace of cleaning product. The water was extracted with the wet vacuum to get the floor as dry as possible before leaving for the day. Sealing a Victorian Floor Sealing The tiles were left to dry for 24 hours and I came back to seal the tiles using eight to nine coats of Tile Doctor Seal and Go which is an ideal sealer for Victorian Tiles as it leaves a nice sheen and provides excellent stain protection. I think you will agree the hallway floor came up really well and now been given a new lease of life.

This Victorian floor in Twickenham, Middlesex was in good physical condition for its age but needed a good deep clean. Our customer had informed us that they had never cleaned or sealed the floor in the sixteen years that they had lived there so it was well overdue. I went over to survey the floor and completed a test clean on a small section of tiling to see which products/techniques would work best. I like to do this as it demonstrates to the client what can be done, and it allows me to come up with an accurate price for doing the work. As you can see from the pictures, there was quite a difference in the test patch compared to the rest of the floor. Years of foot traffic from the street had taken its’ toll and the floor was very dirty. Luckily, the floor was in very good condition and had not worn too badly. Once they had seen the test patch, they were confident that it would be worth go ahead with my quote. It would ensure that the period feature was retained for many years to come. The colours on the floor were quite faded so it would be nice to get it restored. I started the cleaning process by first taping up the surrounding skirting boards and doors to ensure they were protected from potential splashing. Cleaning involved spraying the Victorian tiles with a strong dilution of Tile Doctor Pro-Clean which is a dedicated Tile and Grout cleaning product. This was left to soak in for about ten minutes and then scrubbed in using a black pad fitted to a heavy-duty rotary scrubber. This gives the floor a good mechanical scrub and works wonders releasing the ground-in dirt and soil from the tiles. The strong dilution of Pro-Clean will also remove any remaining sealers from the tile, however after sixteen years I doubted there would much trace of sealer left. Once done the floor was rinsed with water and all the soils removed with a wet vacuum. Following the initial clean the colours were already much stronger. Next step however was to improve on that by giving the floor an acid rinse using Tile Doctor Grout Clean-Up. This removes mineral deposits and generally brightens up the appearance of the tile. After another round of scrubbing the floor was rinsed with our high-pressure washer and then vacuumed, extracting all of the dirty water and dirt away in one go. The floor was looking a lot better and was left to dry overnight. After allowing the floor to dry overnight, we returned the next day to seal the floor. First, checking the floor was dry using the damp meter. Floors of this age can take a little longer to dry as there is no damp-proof membrane so it’s always worth checking as applying a sealer to damp tiles is not a good idea. Once I was satisfied it was dry eight coats of Tile Doctor Seal and Go sheen finish sealer were applied. This takes a while to do as each coat needs to dry before applying the next. The sealer will protect the Victorian tiles for dirt and stains, it also enhanced the colours in the tile and will make it easier to keep the floor clean going forward. My client was very pleased with the floor and mentioned that they should have called me in sooner! For aftercare cleaning I recommended Tile Doctor Neutral Clean which is an effective cleaner with a neutral pH, its designed for cleaning tiles without degrading the sealer. Jonathan Oldham South Middlesex Tile Doctor

We had been to maintain this Sandstone floor about two years previously at a property in the pretty area of Windermere in the English Lake District. The client had run out of our Tile Doctor Neutral Tile Cleaner that we left after completing the job and had started using a standard cleaner instead (a well-known ecological cleaner). Unfortunately, this product has a 5% non-ionic surfactant in its chemical structure, which will strip a coat of stone sealer off the surface within 6 months, once that topcoat has been removed the sealed surface is only 50% as strong as it should be. Readers of this article should be aware that even washing up liquid which is a degreaser will strip sealers although it will take many months of regular use before you will start to notice an issue. Stronger bleach-based cleaning products such as Flash and Domestos will cause instant damage to stone sealer which will often go an off-white colour as a result. So, the importance of using the right cleaner is imperative. Having used our services on this floor previously he client knew what to expect and was happy to go ahead with our quote. My first task would be to clean the floor and completely remove what was left of the old sealer to ensure the floor would have a consistent appearance. On this occasion I used a strong 1:3 dilution of Tile Doctor Pro-Clean worked into the floor with a Black buffing pad fitted to a rotary buffing machine. The Sandstone floor was then rinsed with water, scrubbed again and then the waste extracted using a wet vacuum. This was followed with acid rinse using a 1:5 dilution of Tile Doctor Grout Clean-Up, this is a Phosphoric Acid (not a Brick Acid). After being scrubbed into the tile it was rinsed off the floor as before using water and the wet vacuum. This process further cleans the stone and neutralises the floor after the use of the strong alkaline Pro-Clean used earlier. Before leaving for the day I gave the floor one final rinse with water and then dried the floor as much as possible with the wet vacuum. The floor was now clean and free of sealer and left to fully dry off overnight. I came back the following morning and started by testing the floor with the moisture meter. I always do this as I know from experience how important it is to ensure the floor is dry before applying a sealer. Happy the Sandstone was dry I then proceed to apply the first of what would be four coats of sealer. For this I used Tile Doctor Seal and Go which leaves a nice low sheen finish. This product is specially formulated blend of acrylic polymers that provides will protect the floor from ingrained dirt and staining; it will make the floor easy to clean and has the added advantage of being water based so it doesn’t leave a solvent smell as it dries. The client was left another complimentary bottle of Tile Doctor Neutral cleaner and hopefully the seal will last a long longer the 2nd time around. The client was pleased the floor had been restored and vowed to use nothing but Tile Doctor products on it in the future. Heidi Taylor South Cumbria Tile Doctor

Yolseuiloyan: Nahuatl word that means "the place where the heart rests and strengthens." The project is a sustainable eco-tourism complex of 43 cabins, located in the Sierra Norte de Puebla, Surrounded by a misty forest ecosystem, in an area adjacent to Cuetzalan del Progreso’s downtown, a magical place with indigenous roots. The cabins integrate bio-constructive local elements in order to favor the local economy, and at the same time to reduce the negative environmental impact of new construction; for this purpose, the chosen materials were bamboo panels and structure, adobe walls made from local soil, and limestone extracted from the site. The selection of materials are also suitable for the humid climate of Cuetzalan, and help to maintain a mild temperature in the interior, thanks to the material properties and the implementation of bioclimatic design strategies. For the architectural design, a traditional house typology, with a contemporary feel was chosen to integrate with the local natural context, and at the same time to promote a unique warm natural atmosphere in connection with its surroundings, with the aim to transport the user into a calm relaxed atmosphere, full of local tradition that respects the community and the environment. The interior design process integrated accessories made by local artisans who incorporate the use of textiles and ceramics, bamboo and wooden furniture, and local clay, thus expressing a part of their culture through the use of local materials.

Yolseuiloyan: Nahuatl word that means "the place where the heart rests and strengthens." The project is a sustainable eco-tourism complex of 43 cabins, located in the Sierra Norte de Puebla, Surrounded by a misty forest ecosystem, in an area adjacent to Cuetzalan del Progreso’s downtown, a magical place with indigenous roots. The cabins integrate bio-constructive local elements in order to favor the local economy, and at the same time to reduce the negative environmental impact of new construction; for this purpose, the chosen materials were bamboo panels and structure, adobe walls made from local soil, and limestone extracted from the site. The selection of materials are also suitable for the humid climate of Cuetzalan, and help to maintain a mild temperature in the interior, thanks to the material properties and the implementation of bioclimatic design strategies. For the architectural design, a traditional house typology, with a contemporary feel was chosen to integrate with the local natural context, and at the same time to promote a unique warm natural atmosphere in connection with its surroundings, with the aim to transport the user into a calm relaxed atmosphere, full of local tradition that respects the community and the environment. The interior design process integrated accessories made by local artisans who incorporate the use of textiles and ceramics, bamboo and wooden furniture, and local clay, thus expressing a part of their culture through the use of local materials.

During an inspection for alteration work, this customer from Cheshunt discovered what appeared to be an original encaustic tiled floor under the hallway carpet. Keen to work out what it was, and have it restored, I was asked to pop round and look. I went over as requested to survey the hallway floor and confirm their suspicions. The carpet had been secured with gripper rods glued onto the floor and that came away easily enough. Underneath, the tiles had been covered with self-levelling cement which had to be carefully scraped away to reveal the tiles. I ran a test to see if the cement leveller could be easily removed and using a combination of a scraper with Tile Doctor Pro-Clean, I was able to confirm the tiled floor was indeed salvageable. The house was Edwardian, and the tiles had been laid in a classic black and white geometric pattern typical of the period so I suspect the floor was indeed original. I worked out a quote to restore the whole floor including the removal of the cement, deep cleaning and then sealing the tiles. Without removing all the cement, it would be difficult to price for replacing broken tiles, but I suspected there may be a few as its quite usual for a floor of this age. Keen to have the floor restored we were given the go-ahead and a date scheduled for the work to start. The first step was to remove all the carpet and gripper rod so we could see the full extent of the self-levelling screed. Once done it was a case of carefully chipping and scraping away to break up the cement until the tiled floor had been fully revealed. Its slow and detailed work but quite rewarding when the tiled floor is finally revealed. The tiles had survived well under the carpet and cement but as suspected a few repairs and replacement would be needed. With all the cement brushed away work moved onto cleaning which started with a strong dilution of Tile Doctor Pro-Clean applied to the floor and left to soak in for fifteen minutes the scrubbed in with a rotary machine fitted with a Black pad. A lot of soiling is generated from this which is rinsed off with water and extracted with a wet vacuum. The floor was then inspected and the process repeated where required. The next step was to treat the tiles to an acid wash using Tile Doctor Grout Clean-up. This is applied as before and has several benefits including dissolving the remaining cement residue and neutralising the pH of the floor after the use of Tile Doctor Pro-Clean which is a strong alkaline. The floor was then inspected and the broken tiles carefully removed so they could be replaced. This is delicate work as lifting a tile can sometimes upset its neighbour and before you know it the size of the work has tripled. Replacement tiles were then cut to fit the existing geometric pattern and secured into place with a rapid set adhesive and grouted in. Once the replacement tile and grout had set, the floor was given a light clean using Tile Doctor Neutral Tile Cleaner and then left to dry out overnight. The next day the tiles were sealed using a single coat of Tile Doctor Colour Grow and the followed up with give coats of Tile Doctor Seal & Go. Colour Grow is an impregnator that soaks into the pores of the tile protecting it from within and improving colour, where as Seal and Go adds a nice subtle sheen to the tiles. Both products are breathable which is an important feature with old floors that don’t have a damp proof membrane. For aftercare I recommended Neutral Tile Cleaner which is a gentle but effective tile cleaning product that won’t damage the sealer. Robert Voyce Hertfordshire TIle Doctor

It’s always a great surprise to find old tiled flooring hidden underneath carpet or linoleum which appears especially common with 19th century properties where it’s not unusual for the owners to uncover fantastically patterned, original Victorian tiled floors and, naturally, they want to restore them to their former glory. If you have a property of this type you might want to look under the carpets. The majority of the time, however, these tiles have been covered up for decades, allowing for thick layers of muck to build-up and are invariably damaged carpet grippers, surface glue and adhesive tape. This was pretty much the case with this customer who lives in the town of Warminster and was keen to have her own newly discovered Victorian hallway brought back to life, and called me down to see what could be done. Upon arrival at the property, I determined that the tiles would definitely require a very deep clean, including the remove of numerous glue stains, followed by the application of a new seal. Before I could begin the deep cleaning process, I needed to remove the carpet grippers and surface glue, attempting to remove as much as possible by hand using a scraper. For the particularly stubborn areas, I applied Tile Doctor Remove & Go, a powerful stripper specially designed to break down adhesives and solvents, and left it to dwell for 20 minutes to eat through the glue deposits. I then attached a black pad to a rotary machine and scrubbed the area thoroughly to clean the affected areas, before removing the resulting slurry using a wet vacuum and rinsed with clean water. Once I was satisfied that all of the glue had been removed, I proceeded to soak the floor using a solution of the high alkaline cleaner known as Tile Doctor Pro Clean. This is a versatile product that can be used on a wide range of natural stone floors to deal with heavy soil build-up. I left the Pro-Clean to dwell for ten minutes, and then scrubbed it into the tiles to remove the ingrained dirt and also to break down any old and ineffectual seals. The floor was then once again rinsed thoroughly with clean water which was then extracted using a wet vacuum before being left to dry for a couple of days. Upon our return to the property I immediately tested the floor for damp using a damp meter. This is an extremely important test to carry out before sealing any kind of tiled flooring, due to the fact that excess moisture left over from cleaning can cloud the sealer and damage its ability to protect against dirt and stains. Thankfully, the damp test revealed no excess moisture, and I was able to proceed with sealing the tiles. My choice of sealer was Tile Doctor Seal and Go, a water-based topical sealer that simultaneously provides both a stain resistant surface seal and a durable and aesthetically pleasing low sheen finish, also being water based it doesn’t give off a smell as it dries. This is a very cost effective product that is highly suitable for use on Victorian and Quarry tiles, I applied five costs to achieve the desired finish. The customer was very pleased with the final results. It’s always satisfying to restore original Victorian tiled floors to looking their best once again – and this one was no exception. Stuart Ford Wiltshire Tile Doctor

Yolseuiloyan: Nahuatl word that means "the place where the heart rests and strengthens." The project is a sustainable eco-tourism complex of 43 cabins, located in the Sierra Norte de Puebla, Surrounded by a misty forest ecosystem, in an area adjacent to Cuetzalan del Progreso’s downtown, a magical place with indigenous roots. The cabins integrate bio-constructive local elements in order to favor the local economy, and at the same time to reduce the negative environmental impact of new construction; for this purpose, the chosen materials were bamboo panels and structure, adobe walls made from local soil, and limestone extracted from the site. The selection of materials are also suitable for the humid climate of Cuetzalan, and help to maintain a mild temperature in the interior, thanks to the material properties and the implementation of bioclimatic design strategies. For the architectural design, a traditional house typology, with a contemporary feel was chosen to integrate with the local natural context, and at the same time to promote a unique warm natural atmosphere in connection with its surroundings, with the aim to transport the user into a calm relaxed atmosphere, full of local tradition that respects the community and the environment. The interior design process integrated accessories made by local artisans who incorporate the use of textiles and ceramics, bamboo and wooden furniture, and local clay, thus expressing a part of their culture through the use of local materials.

Our client was in the process of building a new house to their specification in Fraserburgh. The centrepiece? A contemporary, open-plan kitchen that not only serves as a functional space but also as an inviting hub for family gatherings. Opting for the Nolte SoftLack range, we integrated the Silver MatrixArt handleless trims, complemented by elegant integrated lighting. The main furniture showcases a soothing Sahara hue, contrasted smartly by the Lava accent. The 20mm Dekton Trilium worktop exudes sophistication, while the 40mm Nolte Platinum Bough Oak table adds a touch of warmth. We included a full suite of NEFF appliances: a single oven, combination microwave, induction hob, ceiling extraction, and a full-height fridge and freezer, meeting every culinary need. Special requests are what make a design truly personal. We incorporated a Blanco Subline undermounted sink in Alumetallic, a state-of-the-art Quooker Fusion Square Stainless Steel instant boiling water tap, and durable Pergo flooring. Notably, the elevated dishwasher was positioned conveniently beside the sink, based on the client's preference. The tall units were seamlessly integrated into the ceiling, complemented by an artful goal-post niche. Furthermore, the extractor finds its home within a stylish ceiling drop box, highlighted by a subtly lit stepped ledge. Dreaming of your own bespoke kitchen? Let us transform your vision into reality.

Yolseuiloyan: Nahuatl word that means "the place where the heart rests and strengthens." The project is a sustainable eco-tourism complex of 43 cabins, located in the Sierra Norte de Puebla, Surrounded by a misty forest ecosystem, in an area adjacent to Cuetzalan del Progreso’s downtown, a magical place with indigenous roots. The cabins integrate bio-constructive local elements in order to favor the local economy, and at the same time to reduce the negative environmental impact of new construction; for this purpose, the chosen materials were bamboo panels and structure, adobe walls made from local soil, and limestone extracted from the site. The selection of materials are also suitable for the humid climate of Cuetzalan, and help to maintain a mild temperature in the interior, thanks to the material properties and the implementation of bioclimatic design strategies. For the architectural design, a traditional house typology, with a contemporary feel was chosen to integrate with the local natural context, and at the same time to promote a unique warm natural atmosphere in connection with its surroundings, with the aim to transport the user into a calm relaxed atmosphere, full of local tradition that respects the community and the environment. The interior design process integrated accessories made by local artisans who incorporate the use of textiles and ceramics, bamboo and wooden furniture, and local clay, thus expressing a part of their culture through the use of local materials.

Slate is a popular choice for tiled kitchen floors and when properly maintained looks fantastic, however like all natural stone products without an effective cleaning plan dirt will become ingrained in the stone and will start to lose its appearance. This was the case with this fantastic Slate tiled kitchen floor in Twickenham which had the potential to look really nice, but hadn’t received the proper maintenance for a long while, leaving it looking very tired. It now needed what was left of its old surface sealer stripped off, followed by a deep cleaning of the tile and grout before having a fresh seal applied. To begin the restoration, I mixed a 50:50 solution of Tile Doctor Remove and Go and Tile Doctor Pro Clean. This was applied to the floor and allowed to dwell. Remove and Go functions as a stripper that breaks down the old sealer, while Pro Clean is a versatile, high alkaline cleaner that is safe to use on all types of natural stone flooring. To use it to full effect, I machine scrubbed this solution into the floor to completely remove all dirt, stains, and old sealer. I also ran a stiff brush along the grout lines to remove the particularly stubborn dirt ingrained in the grout. The resulting cleaning slurry was then rinsed with water and extracted using a wet vacuum and the floor checked for stubborn marks which were retreated using the same process. The floor was left to dry overnight and I came back the next day to apply a new seal. It’s important to leave a tiled floor to dry completely before sealing and at this time of year 24 hours is usually enough. This is necessary to ensures there is no excess moisture in the tile as this has the potential to cloud the sealer and affect its effectiveness. The customer required a low sheen finish and a floor that was easy to maintain. I opted to use Seal & Go, which provides exactly that. It is a water-based with a high sheen blend of acrylic polymers that offers a both a stain resistant surface seal and a durable low sheen finish, also being water based it doesn’t leave a smell as it dries. Seal and Go is also a breathable sealer that will allow moisture to rise up through the tile and allow the floor to breathe. As you can see from the pictures, the lustre has been completely restored to the Slate tiles and the sealer will allow for easy maintenance for the customer in the future. Jonathan Oldham South Middlesex Tile Doctor

For this job, I paid a visit to the bustling town of Windermere in South Cumbria. My client asked me to refinish a black and white Terrazzo tiled entrance and hallway floor. Terrazzo if you’re not familiar is a very interesting and beautiful stone of Italian origin, which has been used for flooring in houses for centuries. We had previously quoted to do the work on this floor however the customer has also received a quote from another firm in Glasgow and had chosen to go with them solely because they were more expensive. However, it stands to reason that the most expensive companies are not always the best quality and Tile Doctor prides itself on the amount of customer feedback we display on our websites which we believe is a far better indicator. On the arranged day no one from the Glasgow firm showed up and after following up with the firm a young man in his early 20s arrived five hours late and began work on the floor. According to the customer he spent three days attempting to complete the job, but ran out of time and asked the client to apply the sealer themselves. The client applied the sealer, but as she had never done it before the floor turned out blotchy in appearance and she was far from happy. To cut a long story short, my client complained to the Glaswegian company, after all she had paid for a full service and not received it. Unable to get a satisfactory conclusion from them she decided to call in Tile Doctor to put the matter right. I must point out that although I have included before and after photos one this post it’s really difficult to appreciate the extent of the problem without seeing the floor in real life. To resolve the sealer, and to provide my client with the polished finish she had originally wanted, I burnished the floor using a set of four Tile Doctor Diamond encrusted burnishing pads. Each of the four pads has a different grit: I first applied the coarse pad and worked my way through medium, fine and eventually very fine using a little water to lubricate and rinsing the floor between each pad to remove any residue; after the burnishing process was complete I gave the entire floor a final, thorough wash. I then used a wet-vac machine to extract the water and get the floor as dry as possible before leaving for the day and allowing it to fully dry completely overnight, it’s very important that the floor is as moisture free as possible before being sealed as it can affect the final result. The next day I returned to the house and sealed the floor with two coats of Tile Doctor Colour Grow, an impregnating, colour-enhancing sealer that really accentuates the look of the black and white tiles. Now that the problem has been resolved, my client is very happy with the condition of her Terrazzo tiled entrance and hallway floor. Heidi Taylor South Cumbria Tile Doctor

If you want a polished stone floor to keep its appearance, then it will need a regular maintenance plan in place, without it the stone will lose its polish and start to look dull and un-inviting which was the story with this Travertine tiled floor installed throughout much of the grout floor of this house in the village of Great Wilbraham near Cambridge. I was able to find out from the owner that the floor was last treated six years ago with Lithofin Stain Stop which is a solvent based impregnating sealer which like all sealers will wear off after a few years. Naturally this depends on the amount of wear the floor receives and what tends to happen is this process occurs more rapidly in the high traffic areas leading to an uneven appearance. The best course of action now would be to remove what was left of the sealer and re-polish and seal the floor. During my inspection of the floor I had noticed a number of irregular holes in one of the Travertine tiles which needed filling with a colour matching filler; this worked out quite well and as you can see from the photographs below the result looked entirely natural. After protecting the clients skirting boards with protective film we proceeded to burnish the floor through with a set of Tile Doctor Diamond encrusted honing pads. During the application of the first coarse pad we also added a strong dilution of Tile Doctor Pro-Clean combined with NanoTech Ultra-Clean to aid the removal of sealer residues from the pores of the Travertine. The floor was then rinsed and the soiled solution extracted using a wet vacuum. With the sealer remove we were now able to concentrate on building up the polish on the stone by applying the remaining pads from Medium, Fine through to Very Fine, each lubricated with a little water and ensuring to rinse in-between the application of each pad. With the floor now clean and the polish restored the last step was to protect it so it would keep its appearance for as long as possible. There are a number of solutions for this but for a long durable shine I opted to work Tile Doctor Shine Powder into the Travertine. The powder is applied liberally to the floor and then ground in using a slow speed floor rotary machine fitted with a white or tan buffing pad lubricated with water. The shine on the floor has now been restored and the client has a beautiful and durable finish to their Travertine tiles. Mick Conlon Cambridge Tile Doctor

As is often the case in years past and for whatever reason many homeowners covered their decorative Victorian hallway tiles in a variety of products from carpet to laminate flooring. These days the trend has reversed and quite rightly many homeowners now realise the value a tiled floor can bring to a property and look to us to have it restored. Our client had purchased a property in Norfolk seaport of Kings Lynn and, on lifting the dirty old carpet and decaying underlay in the hallway, discovered a beautiful tiled entrance hall. It was obvious that a previous owner had decided to lay carpet over the tiles as an easy way of hiding the result of careless renovation and decorating which had resulted in a thick coating of plaster, paint, carpet tape glue and various other contaminants which had become firmly stuck to the surface. There were also two small rectangular black and brown tiles missing behind the front door which had been damaged during the removal of some old lead pipes. This was clearly a job which would need somewhat more than a scrubbing brush and a bottle of Flash! Our first job was to remove as much of the solid contaminants as possible by hand with floor scrapers and a steamer which softened the more stubborn lumps. We then applied Tile Doctor Remove & Go which is a powerful alkaline stripper to the whole area, left it to dwell on the surface for twenty minutes and then scrubbed it in using a rotary machine fitted with a black scrubbing pad. The resulting slurry was then power rinsed and extracted away using our Ninja machine which is a high-power industrial vacuum. Any remaining patches where the carpet tape had been stuck down were spot treated using Tile Doctor Nanotech HBU which made short work of the hardened glue. The result was a clean floor, but the surface still felt slightly rough and pitted, a problem which we resolved using the rotary machine fitted with a 200-grit diamond burnishing pad followed by a 400-grit pad with a little 400 grit honing powder which left the surface smooth, silky and ready for the application of a sealer. Finally, we acid washed the whole area using Tile Doctor Acid Gel, a slow release product which would neutralise any remaining chemicals, improve new sealer adhesion and inhibit the future production of any efflorescence salts. We had used a fair amount of water during the cleaning process, so we left the floor to dry off thoroughly overnight with assistance from our commercial dehumidifier. On our return the following day, we discussed the sealer options with the client and recommended using microporous Tile Doctor Colour Grow which is an impregnating sealer that seeps into the pores of the stone protecting it from within. It will provide an excellent fluid resistant seal whilst enhancing the natural colours in the stone, additionally it’s fully breathable thereby enabling any moisture trapped under the floor to rise through the floor and evaporate. This is important on old floors like this where no damp-proof membrane was installed. The sealer was applied with a paint pad in tow coats and allowed to dry for an hour before buffing the floor with a hog’s hair pad to give a rich natural-look sheen finish. The Victorian tiles responded well to the treatments which were completed in two consecutive days. My client was extremely pleased with the results and left the following comment: “My floor was in poor condition after being buried under carpet as well as many, many years of paint and muck. I enjoyed the time they spent at my home and wouldn’t hesitate to use (or recommend) the Tile Doctor service in the future.” Nick White Norfolk Tile Doctor

Our client had previously employed another company to tackle this large Slate floor in Walton on Thames but they hadn’t managed to remove the old sealer due to it being an old varnish seal. Varnish was used as a traditional way of sealing stone but can be damaged by scratching and it does little to improve the look of the stone. Varnish is also very difficult to break down which is a problem as it’s important to remove the old sealant before applying new, applying a new sealer onto Varnish simply wouldn’t work. I visited the property to survey the floor and work out which combination of products and methods would work best and after some testing and I was able to confirm that not only could the old varnish be removed but once re-sealed with a modern sealer the slate would be transformed. The client was over the moon to hear this news as they had thought there was nothing, they could do to improve the floor. With a price and schedule agreed I returned to the property at a later date and started by tackling the varnish. The method I used was to apply Tile Doctor Remove and Go, let it soak into the floor for ten minutes and then work it in with a heavy rotary scrubbing machine fitted with a black pad. The soil was then rinsed with water and extracted off the floor with a wet vacuum. The floor was then inspected, and each tile checked to ensure the varnish was completely gone, any stubborn areas were then spot treated and scrubbed by hand. Once I was satisfied, I set about giving the stone a deep clean by repeating the same process with Tile Doctor Pro-Clean. As before all the soil and cleaning products were then low pressure rinsed off the stone and vacuumed away. The floor was then left to dry overnight. I returned the following day to apply a new modern sealer. First, I tested the floor was dry using the moisture meter. It was in the acceptable readings range, so I was able to start applying the sealer straight away. For this floor I chose to apply Tile Doctor Seal and Go, it works really well on Slate tiles and as you can see from the photographs it completely transformed the appearance of the stone. Seal and Go is a water-based blend of acrylic polymers that provides both a stain resistant surface seal and a durable low-sheen finish, being water based it has the added advantage of not giving off any odour as it dries. The client had specified earlier that they didn’t want the floor to look shiny to the resultant silky appearance was the perfect solution. Thee coats were applied, and my client was very pleased with the finish. Jonathan Oldham South Middlesex Tile Doctor

The owners of this Edwardian property in Finchley had purchased it a couple of years prior and since then had slowly been renovating it to restore its original character. The project was almost complete and now attention had turned to the tiled floor. The tiles were in quite a state and I was asked to work our Tile Doctor magic and bring it back to its original condition. When they moved in the hallway had been covered with carpet which gave the tiles underneath some protection. Unfortunately, however the carpet has been secured with carpet grippers that had been glued to the tiles around the edges. There were also paint splashes on the surface that would need dealing with. On top of that the floor had a few missing tiles that had been back filled by cement to provide a level base for the carpet, the client wanted like them replaced if possible. After surveying the floor, I explained what could be done and ever completed a small test clean to demonstrate how the tiles would look once deep cleaned. I was confident on being able to source very similar reclaimed tiles so replacing the missing should not be a problem. The client was very happy with the initial test result and my quotation so booked me in to restore the floor. On my return I started by applying Tile Doctor Remove and Go to soften up the glue which allowed it to be carefully peeled off the tiles with scrappers. Once all the carpet adhesive was gone, I worked a strong dilution of Tile Doctor Remove and Go into the tiles using a black pad to work the cleaning solution deeper into the tiles. A wet vacuum was used to remove the slurry created, and I followed this by giving the tiles an extra clean using a 200-grit diamond burnishing pad lubricated with water. The last step in the cleaning process was to give the floor an acid rinse using Tile Doctor Grout Clean-up, I did this for several reasons, first it removes old grout smears from the surface of the tile and second it neutralised any efflorescent salts lying dormant in the floor. This can be quite a problem for old floors which don’t have the benefit of a protective damp proof membrane under the floor. The floor was given a final rinse with water which was again extracted with a wet vacuum. I then set about lifting all the loose tiles (approximately ten) and carefully removing the concrete infills. I had previously managed to source replacements for these holes from original features. Unfortunately, they didn’t sell the correct sized octagon tiles, so I had bought 150mm square tiles and then needed to cut them on site to get the right size. After cutting and fixing the tiles I fixed them in place and regrouted the rest of the floor. I then left the floor to dry out overnight and returned in the morning. Before applying a sealer, I took several moisture readings with the damp meter to make sure the tiles were dry enough to take the sealer. I was able to confirm the floor was dry, so went ahead and applied three coats of Tile Doctor Colour Grow sealant. Colour Grow is an impregnating sealer that is fully breathable sealer which is important when it comes to old floors like these that don’t have a damp proof membrane installed. My client was very happy with the renovated floor and for aftercare I left them with a bottle of Tile Doctor Neutral Tile Cleaner and gave advice on how best to clean the floor going forward. Andrew Newstead North London Tile Doctor