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I was called out to clean a Porcelain tiled floor at a newly built property in Winwick near Huntingdon. The tiles were heavily marked with grout and dirt and were impossible to get clean. To make things worse the tiles were pale, almost white, in colour which made the staining more obvious. It was clear to me that the builder had not managed to polish off all the grout after tiling and this had now set hard on the surface.
This is a very common problem known as Grout Haze and fortunately there is a solution, in that it can be removed by giving the tiles a rinse with an acidic tile cleaner called Tile Doctor Grout Clean-up. To prove the point, I carried out a quick demonstration so the new owners could appreciate the difference.
I always like to test porcelain tiles for a reaction to acid prior to commencing work as acidic cleaners can have a negative effect on some types of polished porcelain however this one had a textured feel to it so there was no issue.
The test went well so having got the go head I began by first cleaning the tiles with a medium dilution of Tile Doctor Pro-Clean, this was left for about ten minutes before being worked into the tile with a black scrubbing pad fitted to a rotary machine. I also used a stiff brush along the grout lines to make sure the grout was as clean as the tile.
This process generates a lot of soiling which was then extracted using a truck mount machine. By Truck Mount I’m referring to a powerful cleaning machine that’s fitted into my van, it blasts the floor with hot water and then immediately extracts it using an equally powerful vacuum to grey tank in the vehicle, it’s incredibly effective and leaves very little water on the floor afterwards.
The next step was to tackle the grout haze and this is done as before by Acid Washing the floor using a dilution of Tile Doctor Grout Clean-up and scrubbing into the tile as before. Again, the resultant soils were extracted as before using the truck mount.
The floor was then speed dried using Dripods which are small horizontal fans designed to blow air downwards and ideal for drying carpets and hard floors. Once dry, a coat of Tile Doctor Ultra-Seal was applied, left to dry and any excess buffed away with a White pad.
The work was completed in one day and completely transformed the floor much to the delight of my customer who left the following message in a subsequent email:
“Thank you very much indeed, we are delighted with the floor.”
I’m pleased to say I have since returned to the neighbourhood and completed another identical grout removal job at a neighbour’s property who had the same issue with builder.
Tom Conlon
Cambridge Tile Doctor

This central room exemplifies the unique style blend of this home. the polished cement floors See front door with Hopes Steel door and the copper tree
The windows and doors throughout the house are Hopes Steel Windows and Doors from Jamestown.. They have been making steel windows for more than 100 years. These windows are what you would see in the old conservatory and aviary structures in the east from the 1920s. There is no better manufacturer of steel windows in the world. Very handsome and very real. These windows set in the solid stone walls give one the impression that the house is 150 years old.
Natural Douglas Fir timber frame from Euclid Timbers, Heber City, Utah

As part of Valor Roofing’s Raise the Roof program, US Army Veteran, SGT George Welch received a free roof on his home in Edgewater, MD. SGT Welch is 73 years old and was an Army Military Policeman (31B), as well as a Gunner on a Helicopter Gunship. His platoon was involved in the Battle of Saigon in which they were trapped in an alleyway. Unfortunately, a few of his platoon members did not survive.
“When we consider a Veteran for the Raise the Roof Program, it is important to not only establish a need, but to ensure we recognize the Veteran for their dedication to our country,” said Al Kincaid, Founder of Raise the Roof.“ SGT Welch exemplifies the bravery and heroism we have come to expect from our servicemen and women. Furthermore, SGT Welch deserves a roof that is sturdy and safe. His current home desperately needs something that we can provide. It is our duty as grateful Americans to do our part.”
Living in Edgewater, Maryland for the last 41 years has been a blessing for SGT Welch, but more importantly, for the community that surrounds him. SGT Welch is a cancer survivor, but that doesn’t limit his ability to walk his beloved dogs and get his daily exercise in. This is wonderful news for the neighboring K-9’s, as they all have grown accustom to sneaking a dog treat from his pockets — purposefully — full of delicious snacks.
“SGT Welch was flabbergasted when we arrived. Most Veterans are very humble and do not believe they deserve recognition for their service,” said Will Fisher, Program and Brand Manager at Valor, “After we saw his reaction, we took a moment to show respect. The last thing we wanted was to overwhelm him even more. That is just the type of guy he is; humble and prideful.”
The Raise the Roof program was created by Valor Roofing to give back to service disabled veterans in need, especially Veterans of Foreign Wars such as WW2, Korean War and Vietnam War. Veteran recipients are nominated by their community through Valor Roofing’s radio partners 93.1 WPOC, 98.7 WMZQ, 105.7 The Fan, and 100.7 The Bay. With hundreds of applications to choose from, Valor Roofing selects four veterans a year, one per quarter, to receive a new roof. In less than three years, the program has donated 11 roofs, a value of $132,000. Through their partnership with Operation Second Chance and Flags of Valor (FOV), each recipient also receives a custom wooden flag, hand-built by veterans.
Find the right local pro for your project

Keith and Amy loved their home in quiet Wake Forest neighborhood on a large corner lot on a cul-de-sac. Over time, Amy had developed allergic reactions to unknown allergens in their home. As her condition worsened, it became impossible for her to spend much time in the home, and they were forced to move out and find temporary housing accommodations.
After months of talking with other home improvement providers and indoor air “experts” and trying other solutions to no avail including having their HVAC ducting cleaned, they turned to Paradise Found Construction and our expertise and experience in transforming indoor environments in homes into healthy and clean living spaces. Because many of the improvements we undertook to create a cleaner environment also provided energy savings, we had our work certified under the 2012 National Green Building Standards (NGBS) and were award a Bronze level certification for the home.
We conducted a thorough investigation and testing regimen that included bringing in our team industry leading air quality and HVAC experts, we developed a comprehensive plan of action that would solve their “sick home syndrome”.
We removed all of the carpeting and pad from the home and thoroughly cleaned all surfaces and filtered the air with advanced HEPA filtration units. There were a few areas of mold in the crawl space which we mitigated as well. We thoroughly air sealed the home, paying particular attention to the ground level and attic floor system. Since the HVAC systems and ducting had become re-contaminated, we cleaned both units and all associated duct work.
To eliminate unhealthy air being drawn into the home from the crawl space, we completely sealed and conditioned the crawl. In order to provide a controlled entry point for clean fresh air into the home we installed an energy efficient stand-alone Energy Recovery Ventilator (ERV).
We installed wood flooring in all of the living areas that did not have wood flooring, and finished all of the flooring using a NO-VOC water-based floor finish. All of the painted surfaces of the home were sealed and painted with NO-VOC latex paint.
To further improve the energy performance of the home in addition to thoroughly air-sealing and sealing and conditioning the crawl space, we installed 100% LED lighting in the home. We improved the water efficiency of the home by installing low-flow EPA WaterSense rated toilets and shower heads, converted all of the bathroom and kitchen faucets to be more water efficient.
Upon completion, Amy and her family was able to move back into their cozy and clean “new home”, and are once again able to enjoy and be comfortable in their home.

The solid walnut staircase rises up from the elegant,
herringbone patterned hardwood floors and pairs beautifully with the figured walnut back-paneled wall. The custom railing serves as an exclamation point to the rich design.

Full-overlay Rustic Beech cabinets in the "Charleston" door style and "Briarwood" finish.
Village Home Stores
Example of a large mountain style kitchen design in Chicago
Example of a large mountain style kitchen design in Chicago

Example of a mid-sized transitional enclosed carpeted and beige floor home theater design in Salt Lake City with gray walls and a wall-mounted tv

The Old World charm in this iron gate is perfect for an elegant garden or courtyard setting.
Large tuscan entryway photo in Miami with a metal front door
Large tuscan entryway photo in Miami with a metal front door

Modern luxury meets warm farmhouse in this Southampton home! Scandinavian inspired furnishings and light fixtures create a clean and tailored look, while the natural materials found in accent walls, casegoods, the staircase, and home decor hone in on a homey feel. An open-concept interior that proves less can be more is how we’d explain this interior. By accentuating the “negative space,” we’ve allowed the carefully chosen furnishings and artwork to steal the show, while the crisp whites and abundance of natural light create a rejuvenated and refreshed interior.
This sprawling 5,000 square foot home includes a salon, ballet room, two media rooms, a conference room, multifunctional study, and, lastly, a guest house (which is a mini version of the main house).

New Installation of Red Oak Wood, 3 1/4 in width. White-washed Bona Stain was used, Bona Finish, as well as Bona Traffic HD.
**This photo is of the Red Oak Wood (3 1/4 inch) prior to the application of the white-washed Bona Stain.

Example of a mid-sized transitional dark wood floor and brown floor double front door design in Austin with gray walls and a black front door

Inspiration for a mid-sized transitional gray tile and subway tile light wood floor alcove shower remodel in Atlanta with white walls

Floating staircase with steel mono-stringer and white oak treads as seen from below. The wood top rail seamlessly flows up the multi level staircase.
Stairs and railings by Keuka Studios
Photography by Dave Noonan

Winter has arrived and this means many months of snow and ice are ahead. When trees shed their leaves and go dormant for the winter, this is like how bears hibernate; they are both sleeping through the cold and waiting until the warm spring weather comes back. But unlike hibernating bears, who are safe and snuggled up in a warm cave somewhere, trees are left to withstand the harsh, cold elements throughout the entire winter. This means that they are more impacted than you might believe.
It is easier for mature trees to be able to handle the long winter months due to their extensive root system and thick bark. But saplings and other newly planted trees are not yet fully equipped with these natural defenses to handle the cold. No matter if you have new or older trees, following our tips will help them prosper during the cold Canadian winter ahead. Our team at Five Star Tree Services has come up with some winter maintenance essentials for your trees that will give them an extra hand over the winter.
One Last Water
Getting one last good watering in before the ground freezes is helpful to newly planted and young trees. Always make sure to water your tree slowly and gently. This allows the water to seep down into the root system as opposed to it running off the top and freezing.
Apply Mulch
When you use mulch, it acts like a barrier between the tree roots and the cold snow, it helps to insulate it. When you are applying mulch, make sure you spread it around the base of the tree so that it is no more than 3 inches deep. You also need to make sure to spread the mulch all the way to the drip line surrounding the tree. Make sure to not exceed 3 inches around your entire tree and keep the mulch away from the trunk of the tree.
Wrap Tree Trunks
There is a condition called sunscalding that can occur during the winter months. This happens when there is a temperature change that happens quickly. You might notice it when the sun warms the trees, which thaws the bark but during the night, when it gets cold again, it causes the melted water in the bark to rupture, causing cracks in the tree’s trunk. Young trees are especially susceptible to this happening. To help stop this from happening, it is best to wrap your trees with tree wraps or a plastic guard. It is advisable to wrap the trunk from the ground up and stop just below the first branch.
Shelter Your Trees
Young or newly planted trees are fairly defenseless for the first handful of years. Older and more mature trees have had time to develop a strong root system and hardy bark that help to protect them against things like animals and the freezing cold. If you want to help your little sapling along this winter, you can build a shelter that can handle having snow piled on it. You can also periodically use a broom to brush off the snow that accumulates on a tree’s branches. But try to avoid breaking off any ice that has formed on the branches, as this can actually end up hurting the tree if you accidentally break one of its branches instead.
Keep Road Salt Away
It’s no big secret that the use of road salt is detrimental to trees. When it gets on them, the end result come springtime is a dead tree, or at least, a severely damaged one. As much as you can, protect your trees and limit their exposure to salt over the winter.
Protect Your Trees
Winter is not only limiting for trees, but for a lot of other animals as well. This includes rabbits, mice, moles, squirrels, and other furry little creatures, who like to use trees as a food source during the summer months. During the winter, this food is now cut off when the trees go dormant. This only leaves the tree’s bark as an alternative food source for these critters. They seem to especially like young tree bark to chew on over the winter. In order to stop this from happening, you need to protect the bark with things like a fence surrounding your tree, wrapping the trunk with a plastic guard or hardware cloth.
Winter Pruning
The best time to prune any tree is during the winter months when the tree is dormant. Pruning allows you to rid the tree of any excess branches and control disease. Winter pruning is highly beneficial and lets your tree improve branch development in the spring.
Don’t Use
Always make sure to avoid products that are known to hurt trees, especially ones containing sodium chloride. Products like that cause negative reactions in trees or any plants, as it hinders their water intake. Instead, look for products that have potassium, calcium, and magnesium chloride.
How Five Star Tree Services Can Help
For newly planted and young trees, it is especially important to help them through the winter as best you can. We here at Five Star Tree Services are here to help you get your trees through the winter. If you require Toronto Tree Care, make sure to give us a call at (416) 990-3355.

Custom Surface Solutions (www.css-tile.com) - Owner Craig Thompson (512) 430-1215. This project shows the remodel of a small 1950's vintage home master bathroom. 8"" x 18" Calcutta gold marble tile was used on the shower walls and floor wall base and ceramic gray penny tile on the floor. Shower includes curbless pan / floor, dual shower boxes, frameless glass slider, trough duel fixture sink and chrome fixtures.

Example of a large classic u-shaped dark wood floor eat-in kitchen design in Minneapolis with a double-bowl sink, recessed-panel cabinets, white cabinets, white backsplash, stainless steel appliances, an island and black countertops
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