Distinctive Design + Build + Remodel

Vince Busby and his team did outstanding work on our home, including a full remodel of two bathrooms, a screened-in porch, and the installation of new entry doors, storm doors, and interior doors, ceilings, lighting, and a ceiling fan. Vince was professional, straightforward, and deeply involved from start to finish. He was transparent about pricing and change orders, and he personally reviewed all materials and workmanship. Vince was on site every day, quickly addressing any questions or concerns that came up. Communication was excellent, with regular updates on progress and scheduling. Working with Vince and his subcontractors was a great experience, and I would gladly hire them again.

Erin and Vince and their team did a great job with my remodel in Cornelius .. I updated a powder room .. kitchen, master bedroom and bonus room and they all look wonderful !! I highly recommend them for a project !!

I have worked with Vince and Erin on multiple projects but one of my favorites has been the transformation of my old, leaky porch and rundown patio into a fabulous outdoor living space. It is wonderful to enjoy the mornings outside with my coffee! Plus, the firepit has been great for evenings with friends. From the tile floor to the gorgeous ceiling, the top-notch quality of work that went into this project continues to hold up over time. One of my favorite features is the floor to ceiling screens that keep the bugs away without impeding the view of our backyard. Vince and Erin recommended adding a slight slope to the porch roofline to prevent another leaky situation. Another great design concept was the open-air patio adjacent to the porch for grilling and dining with the family. I cannot say enough great things about Vince and Erin and their abilities to execute complex renovations with high quality and beautiful results!

We had an extremely positive experience with Vince and Erin. We highly recommend them. We had our house resided, new windows installed, our master bath gutted and fully remodeled, our deck redesigned and a screened in porch with fireplace installed. It is exactly what we wanted. Erin's suggestions meshed with my thoughts. Everything was completed to our satisfaction. We are VERY happy with the results!

Erin Vince and the entire Distinctive Design team worked magic on our kitchen and bathroom. These rooms were completely transformed from drab ugly to absolutely stunning! The entire house was freshened up with new carpet fresh paint new flooring and refinished hard wood floors . We love our new spaces !

My husband and I are thrilled we chose Distinctive Design in undertaking the renovation of our master bath and master closet. The results are spectacular and exactly what we envisioned. We began this renovation project after buying a second home in Charlotte. We had to find a contractor and design team comfortable managing this project with our being on the west coast. After interviewing several renovation teams, we chose Erin and Vince because of their knowledge, design and contractor strengths. In addition they are a fantastic team and so personable. In the midst of choosing Distinctive Design and beginning the project, COVID lockdowns began. We had to rely on Erin and Vince 100% to make sure the design and construction were managed well. Erin was patient and reliable in sending us samples for all our choices and creating a design that more than met our expectations. In the design phase, Erin listened to our needs and created different solutions. Finalizing the plan by phone and material choices by mail worked extremely well for us due to Erin’s knowledge and skill as a designer. As the general contractor, Vince and his chosen contractors did a top notch job in creating reality from the plans. I give Vince a score of A+++ in the workmanship and craft of the renovation and managing all aspects of the construction and making our dreams become a reality. Budget wise, this Distinctive Design Team renovation came in as planned. I love walking into our new master bath and closet. I am always delighted in looking at the material choices, colors and beautiful construction. Each time I see the bath and closet, I smile. This renovation has made me look forward to being in our Charlotte home. We recommend Erin and Vince and Distinctive Design to anyone who is looking to remodel. We are so pleased with our renovation, we are contracting Distinctive Design to renovate our 17 year old kitchen and can’t wait to see Erin’s design suggestions as well as Vince’s finished renovation.

Having never gone through a major renovation before, meeting with a general contractor filled us with anxiety. These nerves quickly turned to excitement as we spoke with Erin and Vince from Distinctive Designs. The plans as presented by Erin brought our visions of a new master bath and kitchen to life! In turn, Vince was able to explain the construction process in logical stages which set out expectations regarding process, inspections, and overall time to completion. We are thrilled to have found Distinctive Design and to have used them to complete our projects. We unconditionally recommend them to anybody looking to realize their own visions of a better home.

We would like to take this opportunity to share our experience with Distinctive Design/Build/Remodel during our kitchen remodel project. We purchased our home in 2006. From the first we felt the kitchen space was not our idea of a great kitchen. We discussed, for years, the idea of a remodel and we finally decided to move forward with a plan for a complete redesign. Distinctive Design came highly recommended. We had a list of a number of redesign companies and began calling them for an evaluation. Erin and Vince were the first to come to see us and we were so impressed by their professionalism that we decided to go with Distinctive Design/Build/Remodel. Erin and Vince met with us, at our home on a number of occasions, and guided us through the entire design process through which our concepts could be made real. The process was much more complex than we anticipated but Erin and Vince’s design and construction management expertise was invaluable in assisting us toward the development of the ideal kitchen. We had some thoughts of what we wanted but Erin provided us with an extensive range of design possibilities and resources that made us realize that our new kitchen could far exceed our initial concept. Everything from layout to architectural enhancements as well as supplier availability was considered and discussed at length. Her esthetic sense was invaluable in producing a kitchen that we would love. We were presented with detailed drawings and renderings that allowed us to see where we were going. At every step of the process, Erin was immediately available to provide answers and guidance. We had a lot of questions concerning the construction phase. How long was it going to take? How much disruption to our lives and home, how much dust and dirt? Vince laid out the entire process, in detail, for us. He addressed every one of our concerns as well as some we never considered. The entire project, and each individual step was accompanied by a timeline that was rigidly adhered to so that we knew, every day down to the hour, where we were in the process and where we were going. Any question we asked was answered with a thorough explanation and on occasion, a demonstration. No issue was too small to address. We learned quite a lot about the science and application of the building process. His supervision and management of the contractors was superb. His complete professionalism was demonstrated time and time again. He also has a great sense of humor which went a long way in easing our anxiety. For Elizabeth and I this was, by far, the largest and most complex home project we ever entertained. Distinctive Design/Build/Remodel was the perfect choice as witnessed by the final result. A beautiful kitchen that is everything we could have hoped for. We highly recommend Distinctive Design/ Build/Remodel to anyone who desires a company who will guide you from concept to realization of your idea of the perfect home. Kevin and Elizabeth O’Connor

Our company wide experience with Erin and Vince has always been professional and genuine. We have worked on many tile projects together, working along their side to accomplish their client's goals. They come to our showroom space organized and well prepared. Distinctive Design's Team see's the larger picture, keeping in the forefront the clients interests, budget, needs and end goal. We love partnering with them and watching their clients leave satisfied and happy. I would highly recommend Distinctive Design Build for your next project.

HI Vince and Erin, I wanted to let you know all the years of enjoyment that we have had out of our Distinctive Design/Build covered deck. We have been so proud of the work that you did for us 7 years ago and had so many years of enjoyment. Vince, you were so easy to work with and it was evident that your passion was to provide a product to us that we would enjoy for many years. You have achieved your goal! Jack and I have had so many compliments over the years and we have had so many special moments of watching games and events outside and spending time with family and friends outside. The gas fireplace was the icing on the cake! Jack and I decided to put our house on the market this past March. We knew that our deck would sell our house quickly, which it did! The new owners are just as excited about it as we are and we are thrilled! We must say that you spoiled us because our number one thing that we were looking for in a new home was an outdoor space that we could enjoy as much or more than or deck/patio in Holly Hill Farms. We achieved our goal, thankfully, after much looking and we have you to thank! For anyone desiring to add quality living space to your home, Distinctive Design/Build is the way to go!. We have had 7 years of complete enjoyment, with no issues at all. Vince Busby is truly committed to his work and passion of designing quality living spaces for his clients. Jack and I would be happy to be a referral for Vince if he needs to have confirmation of his quality work. Thank you, Vince, for providing for us so many years of enjoyment and delight! Best to you and Erin in the future.

Working with Erin and Vince was a pleasure. They redesigned and rebuilt the outdated custom cabinetry in our family room. The new sections match the older trim perfectly but give the entire room a more updated look. Would recommend them without hesitation!

I recently worked with Erin and Vince at Distinctive Design /Build on our first project with them that utilized the USG Durock Shower System on two showers. The customer wanted a barrier-free shower floor for the master shower that was located on the second floor measuring approximately 3 ft. x 9 ft. long. As with all projects there are times that the remodeler has to come up with creative solutions to solve problems that will satisfy the homeowners needs. For me, it is during these times that the true measures of a remodeling company or any company become apparent. I found that Distinctive Design/ Build delivers on their commitment to professionalism and getting the job done right -- the first time. They will use and leverage new technologies to deliver on satisfying the homeowners needs. They not only delivered but exceeded the homeowners expectations and they exceeded my own expectations. It was a pleasure to work with them and I look forward to working with them on future projects.