I used this company in the past and at that time I was pleased so I thought why not use them again later since I was comfortable. I highly believe in building relationships and holding to your word. I recently received an estimate from them for a very time sensitive project and was told at first it would take a week. A week went by and they dis not start, then when I called he mentioned he would try to get out over the weekend and when attempt ing to call and check on progress, there was no answer, so I figured we'll maybe they are busy, but everyday there is no answer or return call to me or my husband. its just disappointing because we were depending on them and if they could nolonger do the job they could have atleast communicated instead of ghosted us. now we are left high and dry with an almost impossible deadline to meet for repairs to pass my inspection. all the waiting has just made things more stressful. communication in a business is vital and matters when your depending on someone or a company.
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