The people at KBF exceeded our hopes and are just incredible.
Each and every person who worked on our absolutely
perfectly-done bathroom remodel project maintained the same excellent level of professionalism and friendliness.
This project was daunting for us. We started out just wanting new cabinets. But Keith and Ashley came over and had a vision, and once we saw it, we were in.
Our hesitation was the scope and time of the project. We built our house in 1992 and have enjoyed updating things as needed, but this was BIG. My husband’s health problems made it a bit more complicated, as we were told a 3 month start-to-finish time frame.
But we committed, and we are overjoyed with the result.
KBF design team presented us with many options, every one beautiful, full of thoughtful concerns for my husband’s limitations, while showing up-to-date materials and stunning ideas.
The presentation in the showroom is a wonder to behold. The team shows images and manipulates them so even a non-visionary like me can see the end result. They spent hours making sure each and every feature resonated with us and was user-friendly AND pretty AND kept with our traditional style. They looked at our whole house to make sure they understood our tastes. So thorough.
Every aspect of the project was explained and set up in a time frame. It was exactly like that during the process.
They prepared us for each phase and we sure were grateful.
The day we saw the materials suggested for the project also was incredible….as soon as I saw it, I said I loved it. I never do that---I usually take awhile as the images percolate in my mind. Not this time. The floors, the cabinets, the tiles…it was stunning.
When demolition started, we realized it was all going to be wonderful on the construction end too. Kind, considerate, on-time, clean, thorough. Having such an invasive thing happen in your private quarters could be a nightmare, but not with KBF. Ever single worker greeted us, and our dog, and occasionally our grandkids! with warmth and gentleness and care. We were genuinely sorry to say goodbye to all-demo, plumbers, electricians, painters, tilers, drywallers, handymen, cleaners, installers, deliverers and designers. To every single one of you, huge thanks.
This project exceeded our hopes and expectations. The cabinets on our sink space open TWO ways—brilliant!
The layout is 100% better than what we had, and is so pretty. The light that comes in now, the footprint, the colors, the features—beyond perfect.
Every single day I find another thing to say ‘thank you’ for.
We have never ever had a project done so well, so perfectly. I can’t find a single flaw, not even a paint drop out of place.
The team put up with my (temporary) indecision on how the shower glass was installed, not sure if I liked the frame material. They immediately had solutions and were ready to do what I wanted. I’m so glad I didn’t change it and trusted Melissa, because as she knew, once the fixtures were in, it was perfect. I smile about that every time I look at it.
The team made sure every single thing was done to the highest standard, and we sure appreciate it. If we had a question or something to work out, someone from the company was there immediately.
Every time we were told someone was coming, they came, and on time. If something changed, we were notified. KBF stayed on time and on budget.
KBF should be proud of the standard they hold, the excellent customer care they provide, and the amazing design and construction of their projects.
We are so grateful.
Cindy and Rick Susi
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